Simmons & Sons

I strongly recommend avoiding Simmons and Sons. This agency relies on The Lettings Hub reference checks, and my recent experience as a guarantor a friend demonstrated a disorganised, unresponsive process that ultimately jeopardised the tenancy. Despite providing thorough documentation from my ... Read Full Review

Pathetic. Viewed a property and agent has not come back to me after 1 week. Extremely rude. Will not do business with them. Absolute waste of ... Read Full Review

We have sadly used the letting team for 5 years and I can't work out if its incompetence or laziness (or perhaps a heady combination of the two) that, despite a "managed service" meant that they didn't ensure contracts were renewed annually, they didn't ... Read Full Review

do not touch them, we rented through them and all fine till you try to get your deposit back, we left house professionally cleaned but they still took money of for all sorts, even 40 quid as we did not sweep the paths outside. do not use them as you will not get anything ... Read Full Review

This agent behaves as if they don't care whether you rent one of their listed properties or not. Terse, unhelpful, self-indulgent. They treat renters as if they are the lowest of the low, despite the fact we are paying their salaries, not the landlords. Landlord listings with no tenants ... Read Full Review

If I could give zero stars I would. We had a similar experience to another gentleman who has reviewed Simmons and Sons in Basingstoke as a letting agent on Google. On leaving the property we had cleaned it to a high standard and had the carpets professionally cleaned. Apparently a small amount of ... Read Full Review

Had a booking for a viewing on Saturday morning, then found online that the property was sold stc. The agent did not call me, and when I called the office, I was told there was no record of a booking for the viewing, and that they couldn't let us see it anymore because an offer was accepted. ... Read Full Review

Selling our late mother's house was a very difficult and emotional time for us. We were very grateful to receive such excellent service from Simmons & Sons. There were various bumps in the road, some of which were very challenging, but Katharine and Trevor guided us through these and gave us ... Read Full Review

We sold my mothers home after she sadly passed away and were impressed with the service and support we received from Katharine and the team at Henley. they were supportive and helpful all the way through the process we highly recommend the ... Read Full Review

Ashling and Margaret have proved invaluable in their advice throughout the whole process of building and letting Deanfield Avenue in Henley. Without their expertise, we would not have completed the project on time and too the high lettable standard that it is today. All in all an excellent ... Read Full Review

Poor service, lack of professionalism, don't care for her future tenants and treat the people suspiciously *. Totally ... Read Full Review

As a tenant I found all dealings with Margaret McGrory to be professional, polite, thorough, fair and responsive. She gives good advice, has strong local knowledge, experience and great expertise and I would recommend dealing with her for any future ... Read Full Review

From start to finish of our purchase Katharine of the Henley branch could not have assisted us any more professionally and courteously. While ensuring their client (the seller) got the best deal possible we were at the same time dealt with fairly and honestly. Even after our offer was accepted ... Read Full Review

You have been warned. There seems to be something wrong with this firm; rude, unprofessional and I can't really grasp how or why people keep using them. Lied, caught them out, they got aggressive when I politely pointed out the issue. Not the way to keep a customer. Odd, I'd recommend going ... Read Full Review

I was seeking a studio to rent and showed my interest in an immaculate offering by this agent. I received a quotation which included a total of �401 in fees, which is among the highest I have seen. But the real deal breaker was the �500 deposit, which would not be returned in the event of ... Read Full Review

Horrid Staff caught red handed lying many times I had to raise an official complaint about the Simmons and Sons Henley office staff in particular Patrick Dixon. Generally they treated us very badly as renters but my main complaint is actually about the rude, unprofessional and inappropriate way ... Read Full Review

Terrible services-especially if you are a tenant you are treated like a dirt especcialy if you have any issues with property. When it comes to realising deposit you can ve sure they will rip you off because you actually were using that ... Read Full Review

I would not recommend or wish to acquire the services of this agent ever again. I was a tenant in one of their rentals for 2 and a half years and in that time ridiculous fees were charged for the renewals of the tenancy agreement year on year aswell as their fees and then the fees charged for ... Read Full Review

Absolutely DISGRACEFUL service from this estate agents. I would advise everyone to avoid dealing with them AT ALL COSTS. Our landlord was unwilling to maintain the property as defined by law as a landlords responsibility, and Simmons and Sons were more than happy to let this happen. Chimneys ... Read Full Review

Absolutely DISGRACEFUL service from this estate agents. I would advise everyone to avoid dealing with them AT ALL COSTS. Our landlord was unwilling to maintain the property as defined by law as a landlords responsibility, and Simmons and Sons were more than happy to let this happen. Chimneys ... Read Full Review