The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.3/5, 3 Reviews
50% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 50% | £167,500 | £167,500 |
| Lettings | 100% | 50% | £650 | £650 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 |
Safe & Secure Properties
24-25 Westbourne Terrace, Houghton Le Spring, County Durham
DH4 4QT
01913854477
By : '34'
Branch : Houghton Le Spring, 24-25 Westbourne Terrace
Services : Letting( Property Management )
Would you recommend ? : No
Very bad customer service. Doesn't care about tenants and properties just make money. Contacting them more than a month Their property damaging my property and cause electric problem but doesn't bother. You can see in picture water coming from upstairs damage my light. Belongs to safe and ... Read Full Review
By : 'Angry'
Branch : Houghton Le Spring, 24-25 Westbourne Terrace
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : No
Postcode : NE61
The Letting side of this agent is diabolical. We bought a house with tenants in situ and so "inherited" these agents. There was no gas certificate, which is illegal, no deposit, no keys, even though in their own paperwork it states they need three sets cut! The rent was wrong for the ... Read Full Review

By : 'Ben'
Branch : Houghton Le Spring, 24-25 Westbourne Terrace
Services : Sales( As a Buyer )
Sold price : £167500
Would you recommend ? : Yes
Postcode : NE37
A very professional team going above and beyond to help myself buy the house i loved. Lisa phones and sorted everything out even after hours on a bank holiday weekend. Thank you too all the ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 9/27/2019, 3:13:14 AM by allAgents