The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.4/5, 19 Reviews
84% Recommended
86% sales valuation accuracy
67% letting valuation accuracy
100% sales fee satisfaction
50% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 86.00% | 100% | £75,000 | £135,000 |
| Lettings | 67% | 50% | £825 | £825 |
Reeds Rains
22 Austhorpe Road, Leeds, West Yorkshire
LS15 8DX
01132648777



By : 'David'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : No
Postcode : LS15
Truly awful experience. I would not go with this company ever again, not because of the company but because of the landlords they choose. We went through reeds reins even though the landlord managed the property. We went without heating for 10 days with 3 kids. In fact the boiler broke every 3... Read Full Review

By : 'Ruby'
Services : Sales( As a Buyer )
Sold price : £170
Would you recommend ? : Yes
Postcode : LS15
I would like to say a huge thank you to all the staff that dealt With the purchase of my new home . I would like to send my appreciation to Claire and Sarah Norfolk on their expertise and knowledge .... thank you both very much ... And you are both a credit to the company... Read Full Review

By : 'Samina'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LS14
Great customer service, Rob Parker has been brilliant in facilitating our move, attentive, great communication. We've felt we could really rely on him and eased any concerns. Showed great knowledge and expertise in his role. The Maintenance team have also been great and on the ball when we... Read Full Review

By : 'Anne'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LS14
Professional and friendly service, from the initial valuation by Claire, to the patience and support given by Jane throughout the process. Now happily in my new home, and pleased to say a lovely family now in my old one. Many... Read Full Review
Good

By : 'G'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BT12
A very professional experience from start to finish. Nothing was ever too much trouble for Dane who was our agent. We were kept fully informed at all stages of the... Read Full Review
Very reasonable

By : 'Nisha'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : LS14
My experience with reeds rains Crossgates has been great Jane helped as much as she could she was on point with everything and answered all queries as quick as... Read Full Review
By : 'Unhappy'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : LS15
On first contact with this agents I received a great service, continuous updates and phone calls (which now appears to be because they wanted me to complete forms, pay money and sign me up!). Since then its all changed - I am forever leaving messages, sending e-mails and still receive no... Read Full Review
Average I suppose but not worth the money with the current staff at this branch.
By : Reeds Rains
20 Aug 2018Hello, I'm sorry you're unhappy with your experience. Could you please contact our Customer Relations department on rrcustomerrelations@reedsrains.co.uk and give us more details so we can try and...


By : 'Bridget'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LS14
Thanks to all the team at Reeds Rains Crossgates. They dealt really efficiently with my sale, were very responsive whenever I needed to contact them and Claire and Jane were superb in updating me on... Read Full Review
A very fair fee structure, helpfully explained

By : 'Rude.'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : LS16
Would not recommend this company at all. Very rude staff at Crossgates branch. Booked an appointment for a valuation of my home for today on Tuesday/Wednesday. They rang to confirm yesterday and then received a phone call this morning saying they have to cancel without giving a reason so he spoke... Read Full Review
N/A
By : Reeds Rains
2 Jul 2018Hi Abigail, I'm sorry this was your experience. It is true that our agents only cover certain postcodes, and will not be able to give a valuation in a postcode which is out of area. You should...

By : 'amanda'
Services : Sales( As a Vendor )
Sold price : £155
Would you recommend ? : Yes
Postcode : LS15
Excellent customer service. Sorted out every problem big and small. It I probably the best estate agent I have dealt with over the years. Thank you to Jane, Claire, Molly... Read Full Review
Average fees

By : 'fiona'
Services : Sales( As a Vendor )
Sold price : £112500
Would you recommend ? : Yes
Postcode : LS14
My sale was complicated with ecerything going wrong that could , jane was great keeping me informed and chasing everyone up and keeping them on their toes thanks to jane for all her... Read Full Review
average

By : 'Andy'
Services : Sales( As a Buyer )
Sold price : £105000
Would you recommend ? : Yes
Postcode : LS15
this was my daughters first property purchase and was very excited about her purchase ,the process was made easier as Jane was there supporting us every minute of every day until we completed. Never to much trouble to answer questions or placing calls to the right place at the right time. Actually... Read Full Review
N/A


By : 'Tina'
Services : Sales( As a Vendor )
Sold price : £80000
Would you recommend ? : Yes
Postcode : LS9
I sold my house through Reeds Rains and I always spoke to Sam or Jane who both handled my house sale well between them. I knew i could ask as many questions as i wanted and i could rely on the girls to look after me. They both got to know my likes and dislikes and knew when to book viewings in to ... Read Full Review
Competitive fees.

By : 'Ian'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LS14
Nicki Ainge has been incredibly helpful by advising me on areas to focus on for a buy to let purchase in Leeds. Nicki has also readily supported me by advising on how much to pay for a property, its rentability and the rent per calendar month. Nicki's help has been invaluable and I am very grateful ... Read Full Review

By : 'A'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LS8
I have let a couple of properties out through the Crossgates branch and I have always found Nicki Ainge and her colleagues really helpful. Will definitely use them again. Thank you for your... Read Full Review
By : 'YS'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
I cannot say enough how helpful and supportive the Crossgates team were from the first meeting to signing of contracts while selling my mums house.They made a very difficult time go very... Read Full Review
By : 'timothylawton'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Kate Garside from the Cross Gates branch of Reeds Rains gave invaluable support to me as a new landlord during the process of preparing the property for rental. She provided expert advise and went well beyond what I would have expected in terms of the level of service provided. I couldn't have... Read Full Review

By : 'Mr'
Services : Sales( As a Buyer )
Sold price : £75000
Would you recommend ? : Yes
Postcode : LS9
I recently purchased a property through Reeds Rains (Crossgates) and dealt with Jane. During this process she kept in regular communication, she answered any queries I had and helped to ensure that the process ran quickly and smoothly. Having dealt with many other agents in the area I feel that the ... Read Full Review

By : 'Kallum'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LS27
Having been in my house for over 4 years. It is great to have some one who does care. Jill Pattinson really does that. She is so proactive, listens to me, and followers up after the fault is fixed. It might not be my house, but it is my home and its great having some one who cares. Thanks... Read Full Review
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Last updated at 11/21/2018, 6:36:00 AM by allAgents