The UK's Largest Customer Review Website for the Property Industry
Purbeck & Co
4.4/5, 11 Reviews
82% Recommended
67% sales valuation accuracy
0% letting valuation accuracy
67% sales fee satisfaction
67% letting fee satisfaction
Residential Estate Agents & Valuers
Latest Reviews
Sian Boughton
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67.00% | 67% | £450,000 | £450,000 |
| Lettings | 0% | 67% | £0 | £0 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 2 | 0 | 1 | 0 | 2 | 0 | 3 | 1 | 1 | 1 |
Address
Purbeck & Co
2b Station Road West, Stowmarket, Suffolk
IP14 1ES
01449771133
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Genuine, professional ...
Share On : 
5 Star Review
By : 'Sue'
Branch : Stowmarket, 2b Station Road West
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : IP30
26 Jun 2023
People found this helpful0
Over the last couple of years we have used Jo and her team for two property sales and for managing a rental property. Our queries were always dealt with promptly and efficiently. On calling them they would always know exactly where they were at with the sale/let and would chase buyers ... Read Full Review
Comments (0)Was this helpful?:
I used Purbecks and Co to ...
Share On :
5 Star Review
By : 'Sarah'
Branch : Stowmarket, 2b Station Road West
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : IP14
12 Jun 2023
People found this helpful0
I used Purbecks and Co to purchase my first home alone. Everyone I spoke to was helpful and professional. I met Joy for the first house viewing made me feel relaxed and not rushed so I could spend time I needed to ensure the property was the right one for me. When going through the purchase the ... Read Full Review
Comments (0)Was this helpful?:
Excellent Estate ...
Share On :
5 Star Review
By : 'Sian'
Branch : Stowmarket, 2b Station Road West
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : IP14
22 May 2023
People found this helpful0
We have previously been a tenant through Purbeck & Co for the past couple of years. From the day we enquired about the property, to the day we moved in, and now moved out we found Jo and her team to be welcoming, friendly and very helpful. We have recently purchased our first property ... Read Full Review
Comments (0)Was this helpful?:
Dreadful estate agent. Would ...
Share On :
1 Star Review
By : 'Cathy'
Branch : Stowmarket, 2b Station Road West
Services : Sales( As a Buyer )
Sold price : £450000
Would you recommend ? : No
Postcode : IP14
23 Apr 2023
People found this helpful0
Dreadful estate agent. Would not trust the owner. Sold us one of her own properties whilst incorrectly filling in property forms. Proceed with caution. Go with any other estate agent than this one. Be very ... Read Full Review
Comments (0)Was this helpful?:
A Five Star ...
Share On :
5 Star Review
By : 'Jill'
Branch : Stowmarket, 2b Station Road West
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : IP14
27 Jan 2021
People found this helpful0
The team at Purbeck and Co.under Jo were no less than amazing. I recommend them whole heartedly for their professional skills and personable approach. As a team they offer excellent, direct, honest advice based on detailed knowledge of the property scene. Their local knowledge also enables them to ... Read Full Review
Comments (1)Was this helpful?:
By : Jo Fox
27 Jan 2021Thank you so much Jill. It has been a pleasure to work with you and your family. All the best and stay safe. Jo, Luke, Joy and...
Purbecks had an excellent ...
Share On :
2 Star Review
By : 'Seth'
Branch : Stowmarket, 2b Station Road West
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : IP14
11 Oct 2014
People found this helpful0
Purbecks had an excellent floorplan and a really impressive level of information about the prospective property available on Rightmove. The response when we requested a viewing was swift and accommodating and Luke, who showed us around, was impressive in his knowledge of the ... Read Full Review
What agent could do to change your mind?
Clearer communication - one point of contact for customers Do not assume that all offer correspondence should be sent to both parties, or that both parties are married and have the same name No contradictions in what is being asked for Emails took 3-5 hours to arrive from agency: email setup appears to be inadequate for business use Be very clear in emails if an offer is accepted or not Be more clear about what is expected in a satisfactory offer from the get-go - changing the goalposts midway through raises suspicions Give customers the benefit of the doubt: they want to do business with you and have no intention of messing you or the vendor around. However, it is impossible to organize a mortgage application in <24 hours if you have not clearly indicated that an offer has been accepted. Do not request sensitive personal information (ID, DIP) until vendor is prepared to accept the offer
Comments (1)Was this helpful?:
By : Jo Fox
3 Mar 2016It was assumed that this review had been rectified by the reviewer, as all issues had been discussed and resolved and these first time buyers did purchase the property concerned. As they did not...
When I was looking for a ...
Share On :
5 Star Review
By : 'twinkle'
Branch : Stowmarket, 2b Station Road West
Services : Letting( As a Tenant )
Would you recommend ? : Yes
15 Aug 2011
People found this helpful3
When I was looking for a house to rent in March 2009, I met Jo Fox from Purbeck & Co. I had never rented privately before and was unsure of how to go about things. Jo was fantastic and more than helpful. She answered the many questions I had professionally. Jo is very approachable and friendly. ... Read Full Review
Comments (0)Was this helpful?:
I would have no hesitation in ...
Share On :
5 Star Review
By : 'SAA'
Branch : Stowmarket, 2b Station Road West
Services : Sales( As a Buyer )
Would you recommend ? : Yes
11 Aug 2011
People found this helpful1
I would have no hesitation in recommending Purbecks as I received excellent service. Jo was very honest and helpful, she kept me up to date throughout the sale and nothing was too much ... Read Full Review
Comments (0)Was this helpful?:
Due to pressure on them from ...
Share On :
5 Star Review
By : 'Mary'
Branch : Stowmarket, 2b Station Road West
Services : Letting( As a Owner )
Would you recommend ? : Yes
9 Aug 2011
People found this helpful1
Due to pressure on them from my ex husband I was left high and dry by the Estate Agents in Stowmarket who were handling the property. I contacted Jo (late one night form here in Australia) and she instantly took on the job of sorting things out. Jo had given us a quote initially, and I regret ... Read Full Review
Comments (0)Was this helpful?:
As an overseas landlord, I ...
Share On :
5 Star Review
By : 'D.'
Branch : Stowmarket, 2b Station Road West
Services : Letting( As a Owner )
Would you recommend ? : Yes
6 Aug 2011
People found this helpful0
As an overseas landlord, I was looking for an agent who could manage my property completely, asure me of regular correspondance and be totally trustworthy. Purbeck and Co. are fulfilling all these requirements and more. They sorted out a totally suitable tenent almost immediately, and their skill ... Read Full Review
Comments (0)Was this helpful?:
I bought a property through ...
Share On :
5 Star Review
By : 'mistigger'
Branch : Stowmarket, 2b Station Road West
Services : Surveying
Would you recommend ? : Yes
6 Jul 2011
People found this helpful0
I bought a property through Purbeck & Co and received a first class service! Jo is very knowledgeable of the housing market and local area and is always on hand to help with any enquiries even if it means going out of her way! would defiantly recommend Purbecks to ... Read Full Review
Comments (0)Was this helpful?:
1 - 11 of 11 items
No Staff Registered
NaN - NaN of items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
