Horrible.. Even this is being generous They manage the New Haddo Estate and you can trust them to i) Not respond ii) be Completely disdainful iii) treat you as cash cows iv) be assured that nothing will be... Read Full Review

Unwilling to deal with noisy neighbours. The worst property management agency I have ever encountered. I have had issues with excessive noise from neighbours for over a year now, children screaming/yelling/stomping/banging against the walls at all hours – to the extent my ornaments and... Read Full Review

Premier estates have to be one of the worst managing agencies going. They charge extortionate fees for the management of the properties and appear to do very little work for this. It's not until you make numerous complaints to them until they actually do some work to the property, however... Read Full Review

Premier Estates employed a private contractor to remedy a sewage leakage from a single resident's property, without clarifying responsibility. According to United Utilities, supported by their drainage plan, those responsible were the single resident and / or the party causing the... Read Full Review

The company regularly fail to supply information that leaseholder are legally entitled to. The refuse to provide full updates when requested. They sent personal information to an incorrect third party in breach of DPA rules and then bareface refused to apologise or acknowledge it was their... Read Full Review

This is an immoral company who take doing the bare minimum to the next level. That is to say, after taking over management of the building they only allowed for rubbish collections to continue after the issue of overflowing rubbish reached the tabloids. You can expect to be taking all issues to the ... Read Full Review

Awful.... Read Full Review

Premier Estates are cowboys, they just do not care about anything. I even emailed all of their directors and they just dismiss everything. They do not repair anything. Absolutely... Read Full Review

Beware this estate mamgememt company at your peril! I have been tied to them for years and cannot escape...they ignore and pass the buck and waste Council tax money by passing on issues to the Council to deal with.This industry needs regulating as many people are being ripped off and treated... Read Full Review

Shocking company. Rip off service charges and don't respond to owners/landlords. Any owner that has them running your development should be worried and create a owner union to discuss ways to remove them. Sick of... Read Full Review

Very poor management company for flats. I cannot seen how this company has received awards!! Service charges are very, very high and the company is extremely unresponsive to the flat owners' and tenants on the properties that they manage. The company makes promises such as undertaking urgent... Read Full Review

Appalling service. They fail to deal with significant issues in a professional manner and do not take the relevant steps in relation to security and building management issues. They failed to secure the building promptly when the front door was damaged and were unaware of relevant... Read Full Review

Refuse to deal with issues. They don't actually do any estate management or return calls. Especially Phillipa Defreitas and Trudi. Also authorise building work without letting tenants know after 10pm at... Read Full Review

several phone calls to comoplain about several issues eg grass not been cut for weeks and full of... Read Full Review