The team at Palace Gate have been really helpful and quick to respond during our 4.5 year tenancy with them. Very much recommend renting from... Read Full Review

Palace Gate have always been highly responsive agents to deal with, but when I was renting a property with them and as I was preparing to move on. They've made the process of moving in and out as stress-free as possible. I'm so grateful to have dealt with... Read Full Review

Everything went fine from my move into a shared house. All documents were given to me in a timely manner and any delays were on my part and dealt with courteously by Maira and the... Read Full Review

Plain Sailing most of the journey from initial offer to moving in. Some mixups with documents and comms but eventually sorted and spotted by them first in... Read Full Review

I rented my flat from Palace Gate Lettings in Balham for 5 years and they were extremely helpful and friendly throughout. From the beginning they kept me informed and up to date, during the rental they carried out regular checks that were always communicated to me with plenty of notice. Anything I ... Read Full Review

Palace Gate Lettings have been one of the most helpful estate agents to work with. My past experience with estate agents in London has been awful and so it is breath of fresh air to have such great service. From first flat viewings to after we have moved in they have been incredibly helpful. Any... Read Full Review

Palace Gate Lettings in Balham is a rare gem in the London rental market. As a small and local business they were affable, easy to contact, and very tenant-friendly. Any issue I had was resolved immediately, and my requests for a new carpet and mattress were readily accommodated. Dealing with them... Read Full Review

We have rented a Palace Gate managed property for over five years and they have always been supportive, prompt to reply, organised, and quick to sort any issues. 5... Read Full Review

I have been renting in London for many years and my most recent contract has been for approx. 3 years with Palace Gate Lettings, specifically the Balham branch. I have to say they are the best lettings agent I have dealt with. And I have dealt with many! They are efficient and effective with any... Read Full Review

Lorien was extremely professional. She got back to me quickly and efficiently. I really appreciated all of her hard work. I work in the industry and understand how hard it is to get everything sorted. Thank you so much... Read Full Review

Were pretty average landlords with very hit and miss repair work which I'm sure the landlord was charged back to the landlord at an extortionate rate, Until that was, we wanted to move out which at that point they truly excelled themselves. As stated in previous comments, they insisted on overly... Read Full Review

There aren't enough words to stress how awful, conniving and greedy this company is. If you don't use their 'recommended' cleaning company (aka sister company) at the end of tenancy, you will be charged anyway. Our flat was left spotless, despite the worn and state the landlords couldn't be... Read Full Review

if anyone would like to ask my opinion I will tell them how unprofessional they are and what they caused me! Landlord went into the flat which had still my things, packed and ready to be collected as my tenancy was paid for the next week and so my contract was. He got rid off my belongings putting... Read Full Review

I have been a tenant with Palace Gate in a managed property for nearly three years and I have to say that they are without doubt the best agent I have had the experience of dealing with, especially in comparison to other larger agencies that I have rented through in the past. The staff are all very ... Read Full Review

I'm currently living in a property of the agency and guys I advise you to not rent from them, at the beginning they treat you really well and make you feel everything will be working perfectly, however, every single problem we have at home, (as it is a very old property and has never been... Read Full Review

Palace Gate Estates are an absolute racket. I am currently moving out of one of their properties. Despite it not being a legal requirement to have the place professionally cleaned, if you don't use one of their recommended companies they threaten to with hold your deposit. The price quoted by the... Read Full Review