Palace Gate Lettings

We had a flat which was let through a large and so called reputable agent, but found the service unreliable and very impersonal. So we came to Palace Gate on the recommendation of a friend. That was over 10 years ago and I have nothing but praise for the speed of response, caring attitude to both ... Read Full Review

We have rented out our property for over 12 years through Palace Gate Lettings without any issues. Responsive, efficient, courteous - just all round good service. We would definitely recommend ... Read Full Review

I have had over twelve years of prompt , courteous, efficient and knowledgable service . Personal and reliable attention at all ... Read Full Review

Avoid - clearly no integrity within the company. Viewed two flats, had an offer accepted on one which was then outbid, as can happen. Placed an offer on the second flat, which also was accepted and after some negotiations we transferred a holding deposit (it's our understanding that the ... Read Full Review

The team at Palace Gate have been really helpful and quick to respond during our 4.5 year tenancy with them. Very much recommend renting from ... Read Full Review

Palace Gate have always been highly responsive agents to deal with, but when I was renting a property with them and as I was preparing to move on. They've made the process of moving in and out as stress-free as possible. I'm so grateful to have dealt with ... Read Full Review

Always a pleasure dealing with palace gate, every time we needed a repair, or general maintenance they were right on it. And in my 1 year there we went through fly mates like hot dinners, but every change was done smoothly and easily thanks to ... Read Full Review

I am over the moon with Palace gate lettings. Nothing is too much trouble and everything is sorted as quickly as it can be. My emails are replied to very promptly and always very professional and polite. I highly recommend them and don't want to change my letting agent ever ... Read Full Review

Very happy and impressed with the service provided! Very professional and personable approach making my first time renting very ... Read Full Review

I spent several years as a tenant with Palace Gate managing the flat I was living in (I've recently moved out). They were always excellent - answering my emails promptly, organising works where required, always keeping me up to date. I'd thoroughly recommend ... Read Full Review

Everything went fine from my move into a shared house. All documents were given to me in a timely manner and any delays were on my part and dealt with courteously by Maira and the ... Read Full Review

Plain Sailing most of the journey from initial offer to moving in. Some mixups with documents and comms but eventually sorted and spotted by them first in ... Read Full Review

I rented my flat from Palace Gate Lettings in Balham for 5 years and they were extremely helpful and friendly throughout. From the beginning they kept me informed and up to date, during the rental they carried out regular checks that were always communicated to me with plenty of notice. Anything I ... Read Full Review

Palace Gate Lettings have been one of the most helpful estate agents to work with. My past experience with estate agents in London has been awful and so it is breath of fresh air to have such great service. From first flat viewings to after we have moved in they have been incredibly helpful. Any ... Read Full Review

Palace Gate Lettings in Balham is a rare gem in the London rental market. As a small and local business they were affable, easy to contact, and very tenant-friendly. Any issue I had was resolved immediately, and my requests for a new carpet and mattress were readily accommodated. Dealing with them ... Read Full Review

We have rented a Palace Gate managed property for over five years and they have always been supportive, prompt to reply, organised, and quick to sort any issues. 5 ... Read Full Review

I have been renting in London for many years and my most recent contract has been for approx. 3 years with Palace Gate Lettings, specifically the Balham branch. I have to say they are the best lettings agent I have dealt with. And I have dealt with many! They are efficient and effective with any ... Read Full Review

Everything smacked of unprofessionalism and laziness. The agent hadn't bothered to do any research on the flat we looked at. When we wanted to put in an offer on the spot, we were told not to bother as she wasn't going back to the office until Monday. The agent did not bother to relay our offer ... Read Full Review

An absolute disgrace, from *Palace Gate Lettings at the Battersea Branch. The ad from the photos looked nothing like the flat they were jazzed up and misleading, over 50 percent of the items are not even in the flat pictures advertised. They increased the price within 2 hours of advertising. The ad ... Read Full Review

Lorien was extremely professional. She got back to me quickly and efficiently. I really appreciated all of her hard work. I work in the industry and understand how hard it is to get everything sorted. Thank you so much ... Read Full Review