I've been with Moss for 7 years and Jonatan looked after me and my family very well. I am very satisfied by the service provided, putting customer first and working on resolution very... Read Full Review

Ellis Gordon was an excellent contact throughout our process, from viewing the property to making and offer and finally navigating the referencing process. He was available and helpful throughout and a credit to the organisation. We are looking forward to moving into our new place in the new... Read Full Review

An impatient, money-grabbing, bend and break the rules organisation. Consistently carrying out illegal evictions, harassment and leaving the properties they manage in gross condition. I also have suspicions of embezzlement, tax evasion and... Read Full Review

I've been renting a council house for an incredibly expensive price through this agency (of which I was unaware, and which turned out to be illegal). Ash is a professional scammer, he also begged me and my flatmate to leave him a 5-star review last year. Now, all of the reviews have been... Read Full Review

We terminated our contract with Moss & Co in 2021 having received a really poor and unprofessional service spanning a number of years. Under Moss's tenure our block in Wimbledon was poorly maintained and left in a dire state directly attributed to their substandard management. Amongst ... Read Full Review

Nothing but Extraordinary. Kind, caring and fast acting. I've been a tenant through Moss and Co for just about 6 months now and must say they are one of the best agents i have gone through for renting a property. As with many properties, there are some issues that need resolving quickly and... Read Full Review

<p>AVOID AT ALL COST. Having dealt with *^*^*( the owner, representing Moss&amp; Co) as a property manager all I can say is that he is rude, aggressive unprofessional, and a law breaker, they have harassed, trespassed and insulted us as tenants, changed the locks despite rent being paid... Read Full Review

Where do I even start with these guys? We rented a property that they managed for a little over a year, and from the first minute, all they did was show their incompetence. Upon moving into the property it was clear that it had not been inspected after the previous tenant left, as we had no hot... Read Full Review

We have been using Moss&amp; Co to find tenants and to manage properties for some years now. Only recently has the service deteriorated . Without mentioning names the courtesy you receive will vary considerably depending on who is dealing with you. Emails are not answered swiftly. ... Read Full Review

Moss &amp; Co. handled both the refurbishment and re-letting of my flat in Raynes Park. Julie, who handled the refurbishment, was brilliant and arranged all the contractors and work to be done professionally and to a high standard. Dominic and the lettings team did an equally excellent job... Read Full Review

I am a new lease holder in a Wimbledon block which Moss &amp; Co manage. So far I am very impressed with their service and constant updates. A special thanks to Marcus for being responsive and always available for my calls. I highly recommend them for residential block management. Their... Read Full Review

We were very happy with Moss &amp; Co as our agents! Whether it was a phone call or text message, they were always quick to respond. As we are new to Wimbledon we found them very knowledgable about the area and honest. Dominic or Jonathan were always available and helped us make a smart rental... Read Full Review

I had rented from Moss & Co for 2 years and I'd have to say my experience renting from them was exceptional. Harry was our Property Manager and he was very professional and prompt with scheduling maintenance tasks. He is very responsive, he gets things done when needed, and turnaround... Read Full Review

Dominic from Moss & Co was a pleasure to work with, he is professional, knowledgeable and worked very hard in helping me rent my first apartment and I'm looking forward In hiring him again to rent my second apartment. Their management service has been great too and they always around to... Read Full Review

Words fail me. We had nothing but problems with them. Their marketing material is pure hype. They did not adhere to their T&Cs, accounts were not up-to-date, service charges not collected, unable to see anything real time. Complaints procedure non existent as the owner of the company is the ... Read Full Review

Abysmal. We had no heater for a year. Last xmas we were left with no hot water, no washing machine and no heater for a week despite highlighting urgency. Took 4 months to replace dangerous windows which had to be propped open to allow air flow. My son almost fell out of one of the windows and... Read Full Review

Horrible experience overall. We have complained several times about the boiler not working but nothing has been done to fix the issue. We spent several days with no hot water, which is redicolous thinking on how much money you spend in rent. They are not willing to help the tenants. we left the... Read Full Review