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Dunfermline, KY12
4/5, 12 Reviews
75% Recommended
78% sales valuation accuracy
89% sales fee satisfaction
Chartered surveyors, estate agents and planning consultants offering a wide range of services helping you to maximise your property\'s potential. Professional estate agency for properties of all descriptions and sizes. We will try to act on behalf of purchasers looking for an off market purchase. We sell many hous
e development sites each year.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 78.00% | 89.00% | £80,000 | £565,000 |
Areas covered
- KY12
Address
McCrae and McCrae Ltd
12 Abbey Park Place, Dunfermline, Fife
KY12 7PD
01383 722454
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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McCrae and McCrae Ltd Branches (View All 2)
McCrae & McCrae were ...
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5 Star Review
By : 'LSyme'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
24 Jul 2023
People found this helpful0
McCrae & McCrae gave a really outstanding service and made the process of selling the parental home much easier than it might have been. The staff were helpful and responsive and prompt. I would definitely use this firm... Read Full Review
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LSyme said about McCrae and McCrae Ltd
Services : Sales( As a Vendor )Date: 24th Jul 2023
McCrae & McCrae gave a really outstanding service and made the process of selling the parental home much easier than it might have been. The staff were helpful and responsive and prompt. I would definitely use this firm again.
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Solid good value ...
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5 Star Review
By : 'Adz'
Services : Sales( As a Vendor )
Sold price : £565000
Would you recommend ? : Yes
Postcode : KY16
23 May 2023
People found this helpful0
We sold a property in St Andrews through this company. Friendly staff and we received sound professional advice throughout. Sale went through easily and the advice on pricing we received was... Read Full Review
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Adz said about McCrae and McCrae Ltd
Services : Sales( As a Vendor )Date: 23rd May 2023
We sold a property in St Andrews through this company. Friendly staff and we received sound professional advice throughout. Sale went through easily and the advice on pricing we received was excellent.
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Did an excellent job for me. ...
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5 Star Review
By : 'Bob'
Services : Sales( As a Vendor )
Sold price : £120000
Would you recommend ? : Yes
Postcode : KY12
23 May 2023
People found this helpful0
Did an excellent job for me. Highly recommended. Very challenging land sale due to the conduct of the adjoining land... Read Full Review
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Bob Levin said about McCrae and McCrae Ltd
Services : Sales( As a Vendor )Date: 23rd May 2023
Did an excellent job for me. Highly recommended. Very challenging land sale due to the conduct of the adjoining land owner.
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The most unprofessional ...
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1 Star Review
By : 'John'
Services : Sales( As a Buyer )
Sold price : £80000
Would you recommend ? : No
Postcode : KY1
22 Dec 2022
People found this helpful4
The most unprofessional company I have had the misfortune to buy a property from the last 10 years of running my company. From someone who buys a few properties a year and has a large portfolio of house they are absolutely useless and should be avoided at all costs , wrong information sent to... Read Full Review
Comments (1)The most unprofessional company I have had the misfortune to buy a property from the last 10 years of running my company.
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John rose said about McCrae and McCrae Ltd
Services : Sales( As a Buyer )Date: 22nd Dec 2022
The most unprofessional company I have had the misfortune to buy a property from the last 10 years of running my company.
From someone who buys a few properties a year and has a large portfolio of house they are absolutely useless and should be avoided at all costs , wrong information sent to solicitors, never turned up correct time for viewing, neighbour then let me in as had a spare key and seen me standing outside, they never even knew, called 1 hour later to ask if going to the viewing as someone finally turned up.
On completion day, get a email to say key left under a bin at back of house....( never had such a unprofessional service to even suggest leaving key's for a house !! , even my solicitors called me to say you won't believe what they have said for key collection)
So 40 min drive Turned up no keys. Sat for 1 hour while solicitors tried to find our what problem was and kept getting told key's left under bin.( which they never were) all windows in the house were left open and informed my solicitor o could hear water running in the house)
McCrae and McCrae argued with my solicitors for some time who then said oh sorry the neighbour might have them??
I was then Told by them just to wait till 5pm to get them when he gets home from work ?? It was 130 pm..... so exspected me to sit a total of 7 hours to collect keys from a neighbour.....
Then back and forth for another hour with McCrae and McCrae and them making excuses finally getting them to agree to go and collect keys at 5pm and drop to my own house promised bt 6pm .
Then Sat in from 5pm to 9pm nothing, no calls, key's any information at all from anyone.
Still no key's or any idea what's happening with my new house.
Rod the MD then puts keys through my door and just leaves not even bothered to knock and explain anything, as it had been minis 10 for past few weeks , widows left open and could hear water , decided to drive over at 10pm to check the property.
On arrival keys did not fit any of the locks.....
Water could be heard still running in the house , calls made again to Rod McCrae who then made a list long of excuses to why the locks had been changed that day and maybe the wrong keys .
On speaking to the neighbour who had the keys found out that he himself was also sick of the hassel of McCrae and McCrae over the sell of this house and they had been using him instead of doing the viewings themselves , I am sure the overseas sellers would be less than impressed with this service.
Found out also no one had been in the house for over 3 weeks so no pre sale checks done, no inspections nothing just left.
Rod McCrae telling me can't possibly be running water or burst pipes as the whole system was drained.... ( another lie )
I had to then contact my solicitor and lawyer to get all this sorted out as Rob McCrae continued to lie to me telling me different stories, making up stories and just blaming everyone else and just blatantly lieing on each contact making up different excuses.
This company is honestly useless , I should of know better as had one dealing with them 2 years ago during covid when was offered a "quiet viewing" if willing during lockdown when they were banned to do viewings at the time so refused it ( so obviously zero care for the law , rules or buyers or sellers ) absolutely shocking company and avoid at all costs selling or buying.
I have already informed my solicitor that I never want to purchase another property from them and they will be lodging official complaints or do any dealing with the company.
My advice is take you business anywhere else as companies like this have clearly zero morals or professionalism and have just got so use to properties selling themselves now make absolutely zero effort.
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By : Rod McCrae
1 May 2023I certainly understand why Mr Rose became exasperated by not being able to get into the property he had purchased. There were reasons for this. Both the front and rear door keys had been refitted and ...
Unprofessional and ignore ...
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1 Star Review
By : 'Matthew'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : KY12
5 May 2021
People found this helpful0
Never deal with such unprofessional company like that one . Promise to phone back and never did and ignore emails. * They clearly have no intention to make deal with customers so how they can be still on market. Just one word -... Read Full Review
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Matthew said about McCrae and McCrae Ltd
Services : Sales( Prospective Vendor/Buyer )Date: 4th May 2021
Never deal with such unprofessional company like that one . Promise to phone back and never did and ignore emails. * They clearly have no intention to make deal with customers so how they can be still on market. Just one word - AVOID!
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By : McCrae & McCrae Ltd
18 May 2021We are very sorry you found our service less than professional on this occasion. The transaction you enquired about is very complex hence our delay in responding to you. We have since spoken to you...
Livery yard purchase and ...
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5 Star Review
By : 'Adam'
Services : Sales( As a Buyer )
Sold price : £80000
Would you recommend ? : Yes
Postcode : KY4
9 Mar 2021
People found this helpful0
We were looking to buy 20 acres of pasture land to develop a livery yard and house. After searching for a few months, we viewed a piece of land being sold by McCrae and McCrae. Although this was unsuitable for our needs, the follow up phone call from Rod McCrae to assess its suitability resulted in ... Read Full Review
Comments (0)We were looking to buy 20 acres of pasture land to develop a livery yard and house. After searching for a few months, we viewed a piece of land being sold by McCrae and McCrae. Although this was unsuitable for our needs, the follow up phone call from Rod McCrae to assess its suitability resulted in us finding an appropriate piece of land.
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Adam Strang said about McCrae and McCrae Ltd
Services : Sales( As a Buyer )Date: 9th Mar 2021
We were looking to buy 20 acres of pasture land to develop a livery yard and house. After searching for a few months, we viewed a piece of land being sold by McCrae and McCrae. Although this was unsuitable for our needs, the follow up phone call from Rod McCrae to assess its suitability resulted in us finding an appropriate piece of land.
We had no previous experience of developing a livery. Rod submitted the complicated application to the planning department and expertly guided us through the process. He has also supplied excellent contacts in relation to building on the site. His help, contacts and knowledge has been invaluable.
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Professional ...
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5 Star Review
By : 'Thornyhaw'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KY12
3 Jan 2019
People found this helpful0
Very professional Obvious knowledge of the area and market Always helpful in communication Good value for services Would definitely... Read Full Review
Comments on Agent Fees
Fine in this climate- always knew what the fees were
Comments (0)Very professional
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Thornyhaw Farm said about McCrae and McCrae Ltd
Services : Sales( As a Vendor )Date: 3rd Jan 2019
Very professional
Obvious knowledge of the area and market
Always helpful in communication
Good value for services
Would definitely recommend
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Excellent ...
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5 Star Review
By : 'Mary'
Services : Sales( As a Vendor )
Sold price : £475000
Would you recommend ? : Yes
Postcode : FK1
21 Dec 2018
People found this helpful0
McCrae&McCrae are a very friendly efficient and hard working team. They have a long track record of understanding property and it's value - especially in rural areas. Rod McCrae is an impressive lateral thinker and can come up with new ways of approaching problems with property... Read Full Review
Comments on Agent Fees
The fees are very reasonable
Comments (0)McCrae&McCrae are a very friendly efficient and hard working team. They have a long track record of understanding property and it's value - especially in rural areas.
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Mary Gajenska said about McCrae and McCrae Ltd
Services : Sales( As a Vendor )Date: 21st Dec 2018
McCrae&McCrae are a very friendly efficient and hard working team. They have a long track record of understanding property and it's value - especially in rural areas.
Rod McCrae is an impressive lateral thinker and can come up with new ways of approaching problems with property and it's marketing and selling.
I warmly commend the company.
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Great ...
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5 Star Review
By : 'Swan'
Services : Sales( As a Vendor )
Sold price : £191000
Would you recommend ? : Yes
Postcode : KY11
13 Dec 2018
People found this helpful0
Sold my bungalow with Macrae &Macrae. Took a few days to arrange photo agreement and photo shoot then it was uploaded to Internet and sold within a couple of... Read Full Review
Comments on Agent Fees
Fees agreed very very reasonable
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Swan said about McCrae and McCrae Ltd
Services : Sales( As a Vendor )Date: 13th Dec 2018
Sold my bungalow with Macrae &Macrae. Took a few days to arrange photo agreement and photo shoot then it was uploaded to Internet and sold within a couple of days
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5 Star ...
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5 Star Review
By : 'EMJAY'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KY5
15 Jun 2018
People found this helpful0
McCrae and McCrae are a well established, reputable agency, and were approached after another firm failed to complete a sale. In our experience, they proved to have a wide depth of knowledge of the often complex business of buying and selling property. Their perceptive understanding of the current... Read Full Review
Comments on Agent Fees
The agent's fees were very reasonable.
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EMJAY said about McCrae and McCrae Ltd
Services : Sales( As a Vendor )Date: 14th Jun 2018
McCrae and McCrae are a well established, reputable agency, and were approached after another firm failed to complete a sale. In our experience, they proved to have a wide depth of knowledge of the often complex business of buying and selling property. Their perceptive understanding of the current market forces and the potential of our own property enabled them to market it in such a way that maximized the benefit to ourselves. The original single site was creatively divided into two plots. The team under the direction of Rod McCrae,were at all times, reliable, friendly, efficient and knowledgeable. We were provided with regular updates and kept aware of the choices we needed to make. This rapport was appreciated because of the emotional aspect of selling the family home. The marketing resulted in high inspection numbers and an excellent final outcome was achieved. Thank you.
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I was the seller in the ...
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5 Star Review
By : 'Matthew'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KY13
27 Oct 2017
People found this helpful0
I was the seller in the transaction described by the previous reviewer. The incident he refers to arose from confusion on our part and was not in any way the fault of the agents. We have now conducted three property sales through McRae and MacRae over 15 or 20 years and have found them consistently ... Read Full Review
Comments on Agent Fees
Good. They are willing to negotiate to fit the circumstances of the case.
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Matthew Pease said about McCrae and McCrae Ltd
Services : Sales( As a Vendor )Date: 26th Oct 2017
I was the seller in the transaction described by the previous reviewer. The incident he refers to arose from confusion on our part and was not in any way the fault of the agents. We have now conducted three property sales through McRae and MacRae over 15 or 20 years and have found them consistently helpful, straightforward and effective. Each time they have found many viewers, engaging and advising them properly, we felt they tested the market fully, and we have always been satisfied with the outcome. I would certainly recommend them.
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I asked to view a property in ...
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1 Star Review
By : 'Tom'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : KY13
10 Aug 2017
People found this helpful1
I asked to view a property in Fife which they told me had been set up for 2pm. I gave my telephone number and email address to contact me if there was any change or problem When we went to view the prperty the seller had not been informed that we were coming. We disturbed an elderly man who had to... Read Full Review
Comments on Agent Fees
Not applicable
Comments (0)I asked to view a property in Fife which they told me had been set up for 2pm. I gave my telephone number and email address to contact me if there was any change or problem When we went to view the prperty the seller had not been informed that we were coming. We disturbed an elderly man who had to get his son to come from some distance away to show us around.
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Tom Feeney said about McCrae and McCrae Ltd
Services : Sales( Prospective Vendor/Buyer )Date: 9th Aug 2017
I asked to view a property in Fife which they told me had been set up for 2pm. I gave my telephone number and email address to contact me if there was any change or problem When we went to view the prperty the seller had not been informed that we were coming. We disturbed an elderly man who had to get his son to come from some distance away to show us around.
This is basic and terrible service.
There has been no follow up by McCrae and McCrae.
Now I have received details of another property by email which shows the email addresses of every person on their property list. I never asked them to send me properties. I think they are probably the worst property agent in Scotland
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Last updated at 3/20/2023, 5:07:33 AM by allAgents
