The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.6/5, 14 Reviews
43% Recommended
67% letting valuation accuracy
44% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 67% | 44.00% | £450 | £899 |
Martin & Co
25 Bridge Street, Newport, Gwent
NP20 4BG
01633 251568
By : 'Martha'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NP20
Many thanks to Lauren James she was very helpful with advice, communication and the whole process up to moving in. Thumbs... Read Full Review

By : 'Clive'
Services : Sales( As a Vendor )
Sold price : £235000
Would you recommend ? : Yes
Postcode : NP20
Martin and co very friendly staff alway goes that extra mile to help u nothing is to much trouble would highly recommend them would not go anywhere... Read Full Review
By : 'Carol'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : NP10
I have been renting for many years and as a tenant of Martin and Co I would definitely recommend them. They are professional and efficient with a friendly approach by all staff. If you are looking for a good agent this is the one to... Read Full Review

By : 'Graham'
Services : Letting( As a Owner )
Rent PCM : £495
Would you recommend ? : Yes
Postcode : NP10
As a landlord, I have been using Martin & Co as a 'tenant find' for more than six years. I am very pleased with their service and they have always found me the tenant that I have requested. Unfortunately I have found fault with a number of agents in the past but I'm... Read Full Review
By : Nathan wigg
9 Mar 2020Worked with Neil renting properties - without there expertise - our properties would be empty a third of the time - excellent advice and...

By : 'Debra'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : GU18
I have been extremely impressed with the superb customer service I have received with Martin & Co. The staff are all very friendly and professional at all times and nothing is too much trouble. I would definitely recommend... Read Full Review

By : 'Frederick'
Services : Letting( As a Owner )
Rent PCM : £730
Would you recommend ? : Yes
Postcode : NP20
We have been using martins Newport letting agents for the past twelve years , To market all our properties,we have Been very satisfied with the service we have received from all the... Read Full Review
By : 'Andrew'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NP20
Aarranged a viewing in Newport, as I was coming from london decided to stay in a hotel so I would be there on time. Recieved a call on the morning of the viewing informing me that an offer had been accepted on the flat. After telling the agent how unprofessional it was to do this was told it was... Read Full Review
By : 'Wayne'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NP20
Agents are really winding me up. They post adds in rightmove fail to out all details including if pets are allowed. And then are incredibly rude when you call and ask. GIVE US ALL THE DETAILS AND SAVE ALL OF OUR TIME! between Haart and Martin and Co puts you off estate agents... Read Full Review
Absolutely rubbish estate agents!
By : 'JohnSmith'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : NP
Arranged viewings with them, on arrival to the property after traveling over 60 miles, there was no representative from Martin & Co. Contacted the branch, was told that all viewings were cancelled without any reason.Highlighted this to the management with no response!! No apology nothing... Read Full Review
By : 'unhappy'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : NP20
Completely and utterly useless. I've lived here for years as it is one of the cheapest space-to-cost ratio places to live. I can tell why it is so cheap. Martin & Co do not give a single flying one about you so long as you are paying the rent. I have complained about the same faults in my ... Read Full Review
Hired people who did more than sit around all day picking their nose with one hand and digging into your wallet with the other. Also not charge £80 every time you have to sign a contact. £80 to change the name and date on a bit of paper and print it out and then watch someone sign it? Ridiculous.
By : 'Steve'
Services : Letting( As a Owner )
Rent PCM : £525
Would you recommend ? : No
Postcode : NP19
Again, where to start with these. They are horrible...please don't use because they are abusive and totally unprofessional. They all need to look in the mirror and question whether they are really in the right business. One woman actually said I had a chip in my shoulder for asking for something... Read Full Review
Been polite, professional and competent They were none of these
Exhibitant
By : 'C.Hickinbottom'
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : No
Postcode : CF3
Extortionate fees with further hidden costs bringing their overall fees to £425. Signed contract after they messed up my moving in date and made it a week earlier before we got paid. Then didn't have the keys to give me. So I had paid rent on a property and I didn't have acces to it. They lied... Read Full Review
They could have actually communicated with me. I didn\'t even find out we had the place until 3 days before they wanted me to move in ( a week early ). That was only because I called them as well! They could have not ripped me off with hidden charges.
Extortionate, unjustifiably high, hidden costs after the initial high fees were paid

By : 'GG'
Services : Letting( As a Owner )
Rent PCM : £500
Would you recommend ? : No
Postcode : NP19
Where to start As a landlord I constantly had to phone about Rent due, took 90 pounds from my rent income for a new landlords agreement that the Tenant never signed, When tenant vacated the windows, and back door were left unlocked, Tenant caused a 1000 pounds worth of damage, and 9 weeks later... Read Full Review
Honesty and a course in being professional
By : 'annoyedtenant'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NP20
We are absolutely appalled and shocked by the lack of communication and common knowledge of certain members of staff at this branch. Several times we have called, and gone into the branch to speak to the member of staff responsible for the bonds, to be told she's either out of the office or on... Read Full Review
Got a qualification in customer service and know their job!
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