By : 'Elena' Services : Letting( As a Prospective Landlord/Tenant ) Rent PCM : £3000 Would you recommend ? : No Postcode : IG8
8 Jun 2023
People found this helpful11
If you are thinking of renting, do not go near this agency. Our family has had the worst experience with their lettings manager. We had seen a property that we loved, paid a holding deposit, was due to sign the form, agent very cunningly delayed to send over the form. Have messages that all was... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 8th Jun 2023
If you are thinking of renting, do not go near this agency. Our family has had the worst experience with their lettings manager. We had seen a property that we loved, paid a holding deposit, was due to sign the form, agent very cunningly delayed to send over the form. Have messages that all was agreed with the landlord. We gave notice to our previous place , due to move in two weeks. Then out of nowhere the agent tells us that the landlord had a death in his family and was pulling out of the letting. he told us that there was a POA at play and they were struggling to get signatures. We later found out that this was all a lie and the agent let it out to other tenants, despite taking a holding fee from us and lying to us throughout the whole process. We have a young daughter and we were put in a position where we would be out of a home in 2 weeks. Do not go near this agency, they are liars and management have not done anything to change the culture. Sadly it is agents like you that give a bad name to the industry!
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Saw an amazing flat, put ...
Share On :
1 Star Review
By : 'Georgina' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No Postcode : E4
14 Dec 2019
People found this helpful31
Saw an amazing flat, put deposit down & filled in forms in that day. Sent info in next day. Been waiting over a wk to hear anything. Emailed agent yesterday morning, no reply! Called them today to be told landlord has actual decided to move back into the flat & my agent was now on ... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 14th Dec 2019
Saw an amazing flat, put deposit down & filled in forms in that day. Sent info in next day. Been waiting over a wk to hear anything. Emailed agent yesterday morning, no reply! Called them today to be told landlord has actual decided to move back into the flat & my agent was now on annual leave until after Christmas! They have taken my deposit & then left me in the dark for over 7days for me to then call them as I’m leaving London for the festive period only to be told that my offer was off the table (& so far they have not refunded my deposit!!!) I am now in a horrendous position of having to somehow organise a flat for Jan whilst being out of London. THE most unprofessional & UNBELIEVABLY terrible Agents I have ever heard of!!!!
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
1 - 2 of 2 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9/23/2019, 3:10:24 AM by allAgents