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Lewisham, London N4
4.7/5, 280 Reviews
94% Recommended
100% sales valuation accuracy
91% letting valuation accuracy
86% sales fee satisfaction
85% letting fee satisfaction
Ludlow Thompson Lewisham is one of the best ranking estate agents in South East London. The office is located on Lewisham High Street, not far from the Lewisham DLR\/BR station. If you are traveling by public transport via London Bridge Station, you will reach us in just 10 minutes. Lewisham estate agents cover th
e properties in the postcode area of SW13 and areas in Greenwich.
Why choose Ludlow Thompson agents in Lewisham
This well-regarded agency has been founded in 1993. Nowadays Ludlow Thompson is a well-known name in London and regions around it. We have more than 10 estate agent branches in the South of UK. We pay a great deal of attention to staff development and can ensure each team member undergoes training and obtains the highest certifications in the property industry. 40 years of combined experience in this industry has shown our senior staff members that the most important part of running an estates and lettings agency is being transparent and have regular communications with clients.
Most of our staff members live locally in London, therefore do not hesitate to ask us about local properties and general knowledge of Lewisham. We have a full advantage over the local property market changes which helps us achieve very accurate property valuations. Ludlow Thompson agents aim to deliver completely transparent service to all clients.
Lewisham area guide
It is a popular and busy borough of London where you can find trendy bars, restaurants pubs, and entertainment venues. There is also a huge shopping centre sitting right in the middle of the Lewisham town centre. The neighboring borough of Greenwich is very similar and usually included as one big area together with Lewisham. You can find beautiful residential houses from Victorian and Edwardian eras. Most popular properties are small one or two bedroom terraced houses and mixes of period architecture. There are new built apartment blocks around the town centre and main train station. We recommend this area for young families and young professionals that want to live outside the city but still have great road and public transport connections for the daily commute.
No Staff Registered
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 86% | £125,000 | £3,650,000 |
| Lettings | 91% | 85% | £600 | £3,250 |
Areas covered
- SE13
Address
ludlowthompson
8 Blackstock Rd, Finsbury Park, London,
N4 2DL
020 8613 9677
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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ludlowthompson Branches (View All 9)
Kenny, was very responsive ...
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5 Star Review
By : 'Abi'
Services : Letting( As a Tenant )
Rent PCM : £1525
Would you recommend ? : Yes
Postcode : SE13
21 Sept 2015
People found this helpful0
Kenny, was very responsive when we needed anything - allowed us to view the propert a second time once it was empty to see measurements etc. he was able to answer all queries we had in a responsive manner. Ria helped us throughout the guarantor process providing any help when needed and being... Read Full Review
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This agent is perfection and ...
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5 Star Review
By : 'Shane'
Services : Letting( As a Tenant )
Rent PCM : £2250
Would you recommend ? : Yes
Postcode : SE12
21 Sept 2015
People found this helpful0
This agent is perfection and the staff there is really nice. Kenny help me and my friends to fine a perfect and beautiful... Read Full Review
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These agents were very ...
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5 Star Review
By : 'Tiz'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : SE10
21 Sept 2015
People found this helpful0
These agents were very thorough, polite and efficient. They emailed and called us all the details within a day and were willing to answer any questions. They also went through the contract with us with as much detail as possible. We are very happy with the... Read Full Review
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Individual failure to respond ...
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1 Star Review
By : 'Whats'
Services : Letting( Admin )
Rent PCM : £2100
Would you recommend ? : No
Postcode : SE12
15 Sept 2015
People found this helpful0
Individual failure to respond to respond to email query in respect of company policy re compliance with Data Protection Act. Organisationally, very poor communication/explanation of guarantor needs/support. Shockingly poor organisational support/communication with intended tenant. A... Read Full Review
What agent could do to change your mind?
Act in an honourable way with integrity instead of misleading intended clients with promises that were adhered to.
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Stephen has rented our ...
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5 Star Review
By : 'Selina'
Services : Letting( As a Owner )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : SE12
15 Sept 2015
People found this helpful0
Stephen has rented our property quickly and smoothly. He is very professional, personable and extremely helpful. His team are very efficient and knowledgeable. From start to finish I have been very happy with the... Read Full Review
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Overall the service we ...
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4 Star Review
By : 'Gemma'
Services : Sales( As a Buyer )
Sold price : £420000
Would you recommend ? : Yes
Postcode : BR7
14 Sept 2015
People found this helpful0
Overall the service we received from Ludlow Thomapson was good. We were originally dealing with Tom who although helpful did fail to call us back on a couple of occasions. We then starting dealing with Jason who was very helpful, always available to answer our calls and continued to chase people... Read Full Review
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Stephen Graham at the ...
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5 Star Review
By : 'Will'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW3
7 Sept 2015
People found this helpful0
Stephen Graham at the Lewisham office is extremely professional and handled the letting of my flat with great efficiency. Finding the right tenant was fast and whole process from referencing to moving them in was very smooth. Fully recommended - 5 stars to him and his... Read Full Review
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The process of letting the ...
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5 Star Review
By : 'Taralw'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SE13
7 Sept 2015
People found this helpful0
The process of letting the property was very quick and we were kept updated at every stage. If we called and our agent was unavailable he always called back... Read Full Review
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Stephen was amazing. So ...
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5 Star Review
By : 'Janice'
Services : Letting( As a Owner )
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : SE14
11 Aug 2015
People found this helpful0
Stephen was amazing. So helpful with providing any information I needed. Was always on the other end of the phone to answer questions on how to get the best yield for my property, I felt that he really had my best interests at heart. I would definitely recommend... Read Full Review
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Harry and Stephen were both ...
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5 Star Review
By : 'Angad'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE10
10 Aug 2015
People found this helpful0
Harry and Stephen were both involved in the lettings process for mine and my partner's new flat. It was a seamless process coordinated by Harry and Stephen from property search to move-in. Both were thoroughly professional, helpful and attentive. I would highly recommend them... Read Full Review
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The team were a pleasure to ...
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5 Star Review
By : 'James'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE13
10 Aug 2015
People found this helpful0
The team were a pleasure to deal with: informative, professional and personable. The process of letting the property was handled very well from start to finish.... Read Full Review
What agent could do to change your mind?
Fees are high in London but Ludlowthompson were transparent and offered more flexibility than others.
Comments on Agent Fees
Fees are high in London but Ludlowthompson were transparent and offered more flexibility than others.
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I want to thanks both Jason ...
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5 Star Review
By : 'FR'
Services : Sales( As a Buyer )
Sold price : £310000
Would you recommend ? : Yes
Postcode : SE13
7 Aug 2015
People found this helpful0
I want to thanks both Jason Perry, with whom I had spoken most, and Tom Sergeant, who did a lot of behind the scenes work with our solicitor and our mortgage broker, for their hard work. In fact they both did a very good job, and helped us to secure the property despite a quite difficult... Read Full Review
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I have used the services of ...
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5 Star Review
By : 'L'
Services : Letting( As a Owner )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : SE6
7 Aug 2015
People found this helpful0
I have used the services of Stephen Graham and his team from the Lewisham office for a letting. They were excellent throughout the process and I am glad I switched to them. Everything was done at a great speed and communication was excellent. It also helps that Ludlowthompson's website is... Read Full Review
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Ria Green is the person who ...
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5 Star Review
By : 'Ria'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SE13
3 Aug 2015
People found this helpful0
Ria Green is the person who did the credit checking on me for my tenancy. She was extremely helpful to me in guiding me through the process and in explaining very clearly what I needed to provide (some things can be confusing!). She was also efficient and quick in her replies to... Read Full Review
What agent could do to change your mind?
The fees are normal for letting purposes.
Comments on Agent Fees
The fees are normal for letting purposes.
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Stephen and kenny both staff ...
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5 Star Review
By : 'Nicholas'
Services : Letting( As a Owner )
Rent PCM : £1525
Would you recommend ? : Yes
Postcode : SE13
3 Aug 2015
People found this helpful0
Stephen and kenny both staff members were very helpful and achieved a slightly higher rent than I was hoping for great news . Always polite and answered all my questions fast by email / and phone 2nd year I have used Ludlow thompson initially first year I was not happy but Stephen said things... Read Full Review
What agent could do to change your mind?
About the average fee but you get good service for the fee well worth it. Stephen and kenny both very helpful
Comments on Agent Fees
About the average fee but you get good service for the fee well worth it. Stephen and kenny both very helpful
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What an excellent all-round ...
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5 Star Review
By : 'Elton'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : SE18
31 Jul 2015
People found this helpful0
What an excellent all-round service. My partner and I cannot give enough praise to the thorough nature of care provided throughout the house hunting process. From the first viewing with Kenny Kamara, through the referencing process with both Kenny and Stephen, to the moving in process, the utmost... Read Full Review
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Stephen was supportive, calm ...
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5 Star Review
By : 'Chris'
Services : Letting( As a Owner )
Rent PCM : £1275
Would you recommend ? : Yes
Postcode : SE28
22 Jul 2015
People found this helpful0
Stephen was supportive, calm and diligent. Most importantly he was... Read Full Review
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We have just tenanted out ...
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5 Star Review
By : 'Kate'
Services : Letting( As a Owner )
Rent PCM : £965
Would you recommend ? : Yes
Postcode : SE18
21 Jul 2015
People found this helpful0
We have just tenanted out flat through Ludlow Thompson with the help of Kenny Kamara. As first time Landlords we felt extremely well informed, Kenny has been fantastic at keeping us constantly in the loop and guiding us through this process. We had marketed with another agency initially and had had ... Read Full Review
What agent could do to change your mind?
Appropriate from what we ha researched previously, no surprises.
Comments on Agent Fees
Appropriate from what we ha researched previously, no surprises.
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Continuous email requests for ...
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1 Star Review
By : 'Mark'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : SE26
11 Jul 2015
People found this helpful2
Continuous email requests for further information from Ludlow to me when already I had already sent the info asked for. Lack of notification or confirmation when documents sent, not even an acknowledgement email to advise documents received. Lack of clear explanations of what was expected of ... Read Full Review
What agent could do to change your mind?
See my detailed feedback above
Comments on Agent Fees
See my detailed feedback above
Comments (0)Was this helpful?:
I am very satisfied with the ...
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5 Star Review
By : 'COURAGE'
Services : Sales( As a Vendor )
Sold price : £310000
Would you recommend ? : Yes
Postcode : SE18
28 Jun 2015
People found this helpful0
I am very satisfied with the service both Tom Sargent and Jason Perry offer to me and I will truly recommend the team to... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint \/ concern:
1. Please refer all complaints initially to the Department that they relate to. (Lettings\/Sales\/Management\/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:
2. Please refer the complaint to our Customer Services Department. (customerservices@ludlowthompson.com).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.
3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A \'full and final\' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.
4. However, should this \'full and final\' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 7/8/2016, 3:56:03 AM by allAgents
