<p>I'm actually laughing at Karen's response to this, the problems seem to be a reoccurring issue ! Jobs do not get done, if they do... why did I have to report to the council after 3 years of waiting for a boiler to be fixed, 'fixflo' is a stop gap because no one can... Read Full Review

Nothing positive to say about this estate agents. They're all very rude on the phone, literally have to hound them for weeks/months/years to get jobs done, need an nvq in customer service... Read Full Review

Keep well away from this company. They say they help and support but in fact do nether! No help what so ever. They Just take your money and do nothing else. I&rsquo;ve been waiting several weeks now for proof of letters they claimed were sent to me but I never received. I was promised by... Read Full Review

Absolute joke! Was a good tenant for 2 years until served a section 21 and kicked out so they could re-let the property for more. Now I&rsquo;m fighting for the return of my deposit because they believe I owe them rent when I don&rsquo;t. Avoid these con artists at all costs! Many people... Read Full Review

Was going into the unknown having never rented before and was looking for properties in the Wigan area away from my current location I contacted many letting/estate agents and was let down by many informing me the houses/flats were not available but still showing on all the usual sites... Read Full Review

I've never rented before and have health problems but Karen was brilliant and help me every step of the way to move in to my new home. Would highly... Read Full Review

I am guarantor to a family member who needed to move quickly. Karen understood the situation and worked nights and the weekend including her son's birthday to make it happen. I can't speak highly enough of... Read Full Review

The worst renting company I have ever dealt with. Disgusting attitude from the owner Karen, and when coming to leave lied and swindled there way into receiving all the bond. WARNING STAY... Read Full Review

Absolutely one of the best letting agents I have delt with after having previous problems with another estate agents Karen was so Efficient and got everything done for me during the covid 19 Pandemic Karen was friendly And went above and beyond for us Ready for my fresh start in a place I love I... Read Full Review

Such a polite, quick moving estate agents. They helped me get myself in a home with my daughter ASAP. Karen O&rsquo;Connor was very professional and polite, she understood my needs and guided me through it all. I highly recommend the service. Thank you so... Read Full Review

Absolutely delighted with the exemplary service I received from Lobster Lettings. The attention and service I received was second-to-none....including receiving prompt attention in all my correspondence, even all day Saturday and Sunday, and in the evenings. Nothing was too much trouble for... Read Full Review

Helped us a lot throughout the COVID-19 didn&rsquo;t expect to move In so fast really happy with the home. Gemma and Karen really have made us feel welcome to the company helped with as many enquiries as possible even throughout bught time. The responses was really fast also very very nice... Read Full Review

Helped us rent a house even through the covid-19 crisis. Dealt with Karen and Gemma and had Good communication throughout the application process. 5 stars.... Read Full Review

Absolute scam artists. This is a joke of a company. I have rented a property that I paid 6 months rent upfront for. I was assured that all work had been completed prior to my move in date. Needless to say this hadn't happened. The battle with this company and its DEPARTMENTS ( which... Read Full Review

Went to view a property in Platt Bridge at 3.15pm yesterday. 3.25, no sign of anyone. Sent text asking if they were on their way, no rely. Rang office, put on hold for 5 minutes. They said the person wasn't answering the phone. Meanwhile the tenant came home from work. She said she did not... Read Full Review

Well done to all the girls at lobster lettings they all worked really well to sort me and my girls out in a property 👍 thank you so much really appreciated all your... Read Full Review

An awful money-grabbing company. They took over our tenancy without even a phone call or courtesy letter. The first thing they did was send an email claiming our rent was late, when it wasn't. We had no communication with them when there was problems with the house. When we said we were... Read Full Review

Absolute cowboys I first encountered these people when they were showing a prospective tenant around The Old School Rooms were I live they were telling the person its unallocated parking park anywhere which is not correct only leaseholders can park not tenants and everyone has an allocated space I... Read Full Review

The people that work in the Wigan office are not helpful one bit I have needed work doing in the property I rent for 3 years and the answers I got was the landlord won't give permission another said the landlord said he won't have any more jobs done in the property cause of previouse tenants if I... Read Full Review

As an unfortunate landlord who signed up with lobster I can honestly say I have never come across I more self-satisfied t+c's related company ever. The description of the service on the website bears no resemblance to what is offered to landlords or tenants. Exceedingly unpleasant and... Read Full Review