The UK's Largest Customer Review Website for the Property Industry

No Image Available

Horsforth, LS18

2/5, 30 Reviews
24% Recommended

0% sales valuation accuracy

33% letting valuation accuracy

33% sales fee satisfaction

33% letting fee satisfaction

Contact Us
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales0.00%33%£0£0
Lettings33%33%£525£1,550
Address

Linley & Simpson
12 Station RoadHorsforth, West Yorkshire
LS18 5NR
0113 2390663

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • OnTheMarket
  • ?Rightmove
  • ?Zoopla
Social Media
Email
Members of
Member LogoMember LogoMember LogoMember LogoMember Logo
Latest Properties

No Property Found

No Property Found
Linley & Simpson Branches (View All 19)
Avoid ...

Share On :  FacebookTwitter

1 Star Review

By : 'Amanda'
Services : Letting( As a Tenant )
Would you recommend ? : No

24 Apr 2025
People found this helpful

If I could give less than one star I… If I could give less than one star I would . It has been my misfortune to rent through Linley Simpson horsforth twice . They knowingly left myself and 4 children without any form of heating 8 months . Then at the end of our tenancy refused to my deposit... Read Full Review

Comments (0)
Was this helpful?:
Terrible and you should avoid ...

Share On :  FacebookTwitter

1 Star Review

By : 'Olivia'
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : No
Postcode : LS2

23 Jul 2024
People found this helpful0

Terrible and you should avoid at all costs. Truly awful experience and will never use them again and you shouldn’t... Read Full Review

Comments (0)
Was this helpful?:
Linley and Simpson Horsforth ...

Share On :  FacebookTwitter

1 Star Review

By : 'Gillian'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : No
Postcode : LS16

16 Apr 2024
People found this helpful0

Linley and Simpson Horsforth may have some strengths, but property maintenance isn't one of them. They failed to conduct proper routine inspections and hence did not notice that the tenant had made alterations to the decor of my property without asking permission. I knew that he had changed ... Read Full Review

Comments (0)
Was this helpful?:
Avoid! I have never met a ...

Share On :  FacebookTwitter

1 Star Review

By : 'Disappointed'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : LS19

13 Apr 2023
People found this helpful2

Avoid! I have never met a company with more contempt for their clients than this. Have decided to self manage after such bad experiences with them. Allowed tenants to go into arrears, don’t follow up on tenant damage, don’t report faults to landlord and give opportunity to... Read Full Review

Comments (0)
Was this helpful?:
AVOID, AVOID.INCOMPETENT. ...

Share On :  FacebookTwitter

1 Star Review

By : 'Clare'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : LS19

18 Sept 2021
People found this helpful3

AVOID, AVOID. INCOMPETENT. Horsforth fully Managed property. Too many issues to list. Allowed tenants to damage property, did not record in Check Out report. I have disputed deposit return with deposit company and paid for my own surveyor to do Report of extensive damage. Deposit company... Read Full Review

Comments (0)
Was this helpful?:
A poor experience as a ...

Share On :  FacebookTwitter

2 Star Review

By : 'Ed'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : No
Postcode : LS16

4 Mar 2021
People found this helpful6

A poor experience as a landlord. Have opted to self-manage not because I have any desire to, but as a less stressful option than dealing with Linley's 'fully managed' service. Emails ignored frequently, bad internal comms (made more difficult because you rarely speak to the same... Read Full Review

Comments (0)
Was this helpful?:
An extremely disinterested ...

Share On :  FacebookTwitter

2 Star Review
UserName

Claire

By : 'Annoyed'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : LS18

14 Dec 2017
People found this helpful6

An extremely disinterested branch of people. Having gone through the process of buying a house, they are by far the worst agents I've dealt with. Wouldn't move a feather to help a potential buyer or customer. I would NEVER choose or trust Linley and Simpson to sell a property of mine. The ... Read Full Review


Comments on Agent Fees

na

Comments (0)
Was this helpful?:
*Shocking customer ...

Share On :  FacebookTwitter

1 Star Review

By : 'Annoyed'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LS19

19 Sept 2016
People found this helpful11

*Shocking customer service *Very rude and intimidating staff, including Director Will Linley *Unable to deal with complaints or follow their own complaints procedure * Quick to resort to intimidating tactics including... Read Full Review

Comments (0)
Was this helpful?:
I have found the tram here ...

Share On :  FacebookTwitter

1 Star Review

By : 'Yeadon'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : No
Postcode : LS19

17 Jun 2015
People found this helpful8

I have found the tram here very officious and unfriendly. My circumstances have changed due to a bereavement which means I no longer wish to reside in the property due to my husband dying in it. Linley and simpson have put every obstacle they could in my way and I feel have acted un professionally... Read Full Review

Comments (0)
Was this helpful?:
Our property was fully ...

Share On :  FacebookTwitter

4 Star Review
UserName

Rebecca

By : 'Robina'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : LS16

23 Sept 2014
People found this helpful1

Our property was fully managed by Linley and Simpson. Unfortunately we had a tenant that had rent arrears and left the property in a damaged and dirty condition. The property had been in very good condition and as landlords we were left with financial loss and faced with sorting out the mess and... Read Full Review

Comments (0)
Was this helpful?:
THE WORST AGENCY I have ever ...

Share On :  FacebookTwitter

1 Star Review
UserName

Becky

By : 'YSL'
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : No
Postcode : LS28

8 Aug 2014
People found this helpful3

THE WORST AGENCY I have ever seen. I live in Bournemouth and arranged the viewing for two properties being Broom Mills Road and Normington House. I phoned again to confirm as it was an 11-13 hour round trip, 650 miles on the road, and had to book a hotel to stay overnight. In the morning of the... Read Full Review


What agent could do to change your mind?

Please have a little more responsibility for the viewings you arrange and the promises you make. I have made a completely wasted journey involving more than £300 in losses, two days, 650 miles on the road and waste of time, effort and fuel due to your false and non-keeping viewing arrangements, which were \"confirmed\" two days before the date. I am very very disappointed and cannot think of the most suitable words (except abusive or foul language) to describe your services on the day.

Comments (0)
Was this helpful?:
As a tenant I've had a number ...

Share On :  FacebookTwitter

5 Star Review
UserName

Lea

By : 'Richard'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LS14

30 Apr 2014
People found this helpful0

As a tenant I've had a number of dealings with Linley & Simpson and have found them to be polite, professional and very helpful, in particular Lea who has put a lot of time into sorting out the reference... Read Full Review

Comments (0)
Was this helpful?:
DO NOT RENT FROM LINLEY AND ...

Share On :  FacebookTwitter

1 Star Review
UserName

Rebecca

UserName

david

By : 'jonothan'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LS12

8 Apr 2014
People found this helpful0

DO NOT RENT FROM LINLEY AND SIMPSON for further evidence please see my Facebook page @ Linley & Simpson # Amateurs I took out a tenancy of 12 month fixed contract from initial start I had problems...the house was covered in plaster dust, curtains and pole on floor, tbh a rite mess post... Read Full Review


What agent could do to change your mind?

all other agents at Linley and simpson have manners sometimes stay away from David mear, is rude and down rite annoying buts in when your talking and is so rude Rebecca taylor, is sarcastic lies about what needs to be cleaned when handing property back, Rebecca proposed I owed £70 after re meeting at the propertie I owed £30 vast difference

Comments (0)
Was this helpful?:
I would not recommend this ...

Share On :  FacebookTwitter

1 Star Review

By : 'SF'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LS29

18 Feb 2014
People found this helpful2

I would not recommend this letting agents for several reasons. 1. The house I rented was in an appaling condition. Within 6 months there was mould all over the walls and damp moving up the walls. Much of my furniture and clothes had to be thrown away due to being covered in mould. 2. The heating ... Read Full Review

Comments (0)
Was this helpful?:
Absolutley disgusted with ...

Share On :  FacebookTwitter

1 Star Review

By : 'Mr'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LS19

11 Dec 2013
People found this helpful2

Absolutley disgusted with this letting agent. I rented a moderately expensive property through them for three years and the service was terrible. The gas fires in the house did not work so I contacted the agent during the first winter, nothing was done, nobody came to have a look so the only source ... Read Full Review


What agent could do to change your mind?

The agent should have listened to my concerns and fixed the fires. To leave a tenant in the cold for three winters is unacceptable.

Comments (0)
Was this helpful?:
XXX DO NOT RENT FROM LINLEY ...

Share On :  FacebookTwitter

1 Star Review
UserName

Will

By : 'UNHAPPYMUMMY'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LS16

23 Jul 2013
People found this helpful2

XXX DO NOT RENT FROM LINLEY AND SIMPSON XXX BE WARNED XXX I am a single mother with a disabled daughter and I began renting a property through Linley and Simpson, Horsforth, with my now ex partner, a few years ago. We were very happy in the property at first but, as time went by it became... Read Full Review

Comments (1)
Was this helpful?:

By : Horsforth Branch Manager

13 Aug 2013

Dear tenant, We have spoken and worked closely regarding you tenancy in this property for the last 14 months. As advised we take all safety issues seriously and ensure that all properties rented out...

I have been a tenant with ...

Share On :  FacebookTwitter

5 Star Review
UserName

Rebecca

UserName

Anne

By : 'MR'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LS19

17 Feb 2013
People found this helpful0

I have been a tenant with linley & simpson for three years and have found the estate agents to be extrmely pleasent, and very helpfull if needed anything, They have always been polite to me on either the phone when ringing them, or in person when visiting the office. I couldnt ask for better... Read Full Review

Comments (0)
Was this helpful?:
Rebecca Taylor is the best ...

Share On :  FacebookTwitter

1 Star Review
UserName

Gemma

By : 'wendy'
Services : Letting( As a Tenant )
Would you recommend ? : No

30 Oct 2012
People found this helpful9

Rebecca Taylor is the best thing about the office. The rest of the staff in the shop are rude, they do not reply to correspondence or telephone requests, the inventory is not worth the paper it is written on and there are many misprints on this legal document which are swept under the carpet. Gemma ... Read Full Review

Comments (1)
Was this helpful?:

By : Horsforth Linley and Simpson

15 Feb 2013

Hi Wendy, We have met and communicated frequently since your move in and I know that we have manged to resolve some (not all of the issues outstanding). As you are aware many are now pending with ...

I would strongly and I mean ...

Share On :  FacebookTwitter

1 Star Review

By : 'Unhappy'
Services : Property Management
Would you recommend ? : No

24 Sept 2012
People found this helpful10

I would strongly and I mean STRONGLY, advise property owners against using Linley and Simpson (L&S) as property managers. These cowboys offered me nothing but false promises, fake smiles, and gross misconduct through out the three year period of which they managed my property. I feel aggrieved... Read Full Review

Comments (1)
Was this helpful?:

By : Horsforth Linley and Simpson

5 Oct 2012

Dear Reviewer, My name is Paul Mitchell and I am the branch manager at Horsforth. I believe you have tried to contact us via our website feedback form in relation to your complaint, but we have not ...

I would strongly advise ...

Share On :  FacebookTwitter

1 Star Review

By : 'Tom'
Services : Letting( As a Tenant )
Would you recommend ? : No

21 Aug 2012
People found this helpful9

I would strongly advise against letting through Linley and Simpson. In fact, I would not wish our experience on anybody. In summary, Linley and Simpson: Are poorly organised Demand viewings without your presence Try to ignore your legal rights Bully tenants with false suggestions of legal... Read Full Review


What agent could do to change your mind?

Quite simply, not created the issues outlined above.

Comments (2)
Was this helpful?:

By : Horsforth Linley and Simpson

15 Feb 2013

Hi Tom, Thanks for your comments. I did fully out line our position and that which was signed to during your tenancy in relation to regarding access for viewings. It was disappointing that...

1 - 20 of 30 items
No Staff Registered

NaN - NaN of items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

<pre><strong>Customer Complaints Handling<br /></strong><br /><strong>Procedure<br /></strong><br />Linley and Simpson aims to provide the highest standards of service to all its customers, but to ensure that your interests are safeguarded, we offer the following:<br /><br />- If you believe you have a grievance, please write in the first instance to the Branch Manager at the office where your problem originated. Managers&rsquo; names and contact details may be found on our website.<br /><br />- The grievance will be acknowledged within 3 working days, investigated thoroughly in accordance with established &lsquo;in-house&rsquo; procedures and a reply sent to the complainant within 21 days of receipt of the letter.<br /><br />- If the complainant is dissatisfied with the initial outcome, he or she can appeal to the Company Directors.<br /><br />- Will Linley or Nick Simpson at 56 Street Lane, Roundhay, Leeds, LS8 2ET will@linleyandsimpson.co.uk or nick@linleyandsimpson.co.uk<br /><br />- If the complainant is still not satisfied, Linley and Simpson offers independent mediation between the complainant and the company via The Property Ombudsman for Lettings.</pre> <pre></pre>

Last updated at 6/14/2012, 8:30:44 AM by allAgents

Awards won by Linley & Simpson, Horsforth LS18 5NR

Find the Best Agent to Sell or Rent Your Home