By : 'Mary' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : PO12
4 Jan 2024
People found this helpful0
We are into our 3rd year renting with Leaders Gosport and to date have experienced high quality customer service from Katie and Helen and all of the team. Any challenges have been answered and managed in a timely manner . Great communication with frequent updates . Highly recommend Leaders team... Read Full Review
Services : Letting( As a Tenant )Date: 4th Jan 2024
We are into our 3rd year renting with Leaders Gosport and to date have experienced high quality customer service from Katie and Helen and all of the team. Any challenges have been answered and managed in a timely manner . Great communication with frequent updates . Highly recommend Leaders team Gosport.
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I would like to say Megan ...
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5 Star Review
By : 'J' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : PO12
2 Mar 2023
People found this helpful1
I would like to say Megan Jones from Leaders in Gosport has gone above and beyond in her role to help me with ongoing issues with the purchase of my new property. In short she has been... Read Full Review
I would like to say Megan Jones from Leaders in Gosport has gone above and beyond in her role to help me with ongoing issues with the purchase of my new property. In short she has been amazing.
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Thanks to Katie Brooks at ...
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5 Star Review
By : 'Stephen' Services : Letting( As a Tenant ) Rent PCM : £950 Would you recommend ? : Yes Postcode : PO12
18 Nov 2022
People found this helpful0
Thanks to Katie Brooks at leaders I had a maintenance issue it was resolved promptly great service first class thank you... Read Full Review
Services : Letting( As a Tenant )Date: 18th Nov 2022
Thanks to Katie Brooks at leaders I had a maintenance issue it was resolved promptly great service first class thank you all
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Highly ...
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5 Star Review
By : 'Leanne' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : PO12
9 Aug 2021
People found this helpful0
I dealt with Jess, Megan and Val at Leaders Gosport and they were all so helpful. Always on the end of the phone, honest, friendly and great at communicating and discussing out options
Highly... Read Full Review
I dealt with Jess, Megan and Val at Leaders Gosport and they were all so helpful. Always on the end of the phone, honest, friendly and great at communicating and discussing out options
Highly recommend
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Excellent sales ...
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5 Star Review
By : 'Mrs' Services : Sales( As a Vendor ) Sold price : £203000 Would you recommend ? : Yes Postcode : PO13
1 Jul 2021
People found this helpful0
I would 100% recommend leaders for their excellent service. They kept me well informed with how things were progressing and the team were very friendly, especially Megan who was always happy to help.Tracey... Read Full Review
I would 100% recommend leaders for their excellent service. They kept me well informed with how things were progressing and the team were very friendly, especially Megan who was always happy to help.Tracey M
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Would recommend 100%, very ...
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5 Star Review
By : 'Marius' Services : Letting( As a Tenant ) Rent PCM : £925 Would you recommend ? : Yes Postcode : PO12
30 Nov 2020
People found this helpful0
Would recommend 100%, very friendly staff, always more then happy to help, always make you feel important, special thank you to Helen, Amy and Chloe.
You're the... Read Full Review
Services : Letting( As a Tenant )Date: 30th Nov 2020
Would recommend 100%, very friendly staff, always more then happy to help, always make you feel important, special thank you to Helen, Amy and Chloe. You're the best
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Just want to also say a huge ...
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5 Star Review
By : 'Jade' Services : Sales( As a Buyer ) Sold price : £245000 Would you recommend ? : Yes Postcode : PO13
8 Oct 2020
People found this helpful0
Just want to also say a huge thank you to Charlotte on the help to buy our first home. From the very first viewing Charlotte wasn’t pushy with anything and nothing felt rushed unlike another experience with another estate agent. Charlotte has been very responsive to all our queries and... Read Full Review
Just want to also say a huge thank you to Charlotte on the help to buy our first home. From the very first viewing Charlotte wasn’t pushy with anything and nothing felt rushed unlike another experience with another estate agent. Charlotte has been very responsive to all our queries and keeping us in the loop with everything. Thanks again
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Leaders provided us with a ...
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5 Star Review
By : 'Elaine' Services : Sales( As a Vendor ) Sold price : £260000 Would you recommend ? : Yes Postcode : PO13
9 Jul 2020
People found this helpful0
Leaders provided us with a comprehensive and excellent service. It enabled us to deal with our late parents property swiftly and efficiently, even though there were some difficult administrative issues, ie. no Will. I would like to personally thank Jessica for her help and understanding in what... Read Full Review
Leaders provided us with a comprehensive and excellent service. It enabled us to deal with our late parents property swiftly and efficiently, even though there were some difficult administrative issues, ie. no Will. I would like to personally thank Jessica for her help and understanding in what was a difficult time for our family.
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Appalling. Whilst ...
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1 Star Review
By : 'Daniel' Services : Letting( As a Owner ) Rent PCM : £190000 Would you recommend ? : No Postcode : PO12
8 Apr 2020
People found this helpful2
Appalling. Whilst communication was average at best, my local office came across frustrated and completely uncaring for my genuine concerns - I had to intervene myself because I had lost trust in my agent. A poor subjective character assessment of tenants and woeful lack of care or attention during ... Read Full Review
Services : Letting( As a Owner )Date: 7th Apr 2020
Appalling. Whilst communication was average at best, my local office came across frustrated and completely uncaring for my genuine concerns - I had to intervene myself because I had lost trust in my agent. A poor subjective character assessment of tenants and woeful lack of care or attention during routine property inspections allowed the property to decline under their Fully Managed scheme. The house had been allowed to be poorly repainted, including the kitchen cabinets (to a different colour), causing £4K worth of recovery work. The degradation of the property has been masked under the rule of ‘fair wear and tear’. The property manager was reluctant to take on any responsibility for a blatant flouting of the rule book. They’ve lost my trust and I wouldn’t recommend their service to anyone. Deeply underwhelming inability to sustain a simple service and an inability to take responsibility for a series of poor inspections.
I feel the agent has taken the path of least resistance and could have offered an apology, especially on behalf of the inspecting agent who missed so much detail in the course of their work. I would welcome a chance to provide constructive feedback to help the office in question understand my frustration.
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We had to move out very ...
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5 Star Review
By : 'Kerri' Services : Letting( As a Tenant ) Rent PCM : £900 Would you recommend ? : Yes Postcode : PO12
30 Mar 2020
People found this helpful0
We had to move out very quickly and Helen and the whole team leaders were extremely helpful.
Our experience with leaders Has been excellent would recommend them to... Read Full Review
Services : Letting( As a Tenant )Date: 29th Mar 2020
We had to move out very quickly and Helen and the whole team leaders were extremely helpful.
Our experience with leaders Has been excellent would recommend them to anyone
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AVOID LIKE THE ...
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1 Star Review
By : 'Jordan' Services : Letting( As a Tenant ) Rent PCM : £725 Would you recommend ? : No Postcode : PO12
9 Mar 2020
People found this helpful1
1 Star I felt was too much for this estate agents after hearing about there No deposit Scheme I thought it was a brilliant idea and an easy way to leave home and stand on my own two feet at a young age. On first arrival to the property in November 2018 a few things we're not up to scratch,... Read Full Review
Services : Letting( As a Tenant )Date: 9th Mar 2020
1 Star I felt was too much for this estate agents after hearing about there No deposit Scheme I thought it was a brilliant idea and an easy way to leave home and stand on my own two feet at a young age. On first arrival to the property in November 2018 a few things we're not up to scratch, for example no hot water upstairs or downstairs, back door didn't lock, window seals had blown, with a baby on the way due (April 2019) I felt certain things needed addressing ASAP (Water, Doors, Windows) again I persisted to contact Amy (Leaders Property Manager) it wasn't until the end of April nearly 3 weeks after our baby was born the hot water issue was fixed meaning we would have to travel to our parent's house to bath our newborn! Crazy I know! The house was inspected at 6 Months at which point I mentioned there was severe mould in the kitchen due to a pipe that had burst in the wall causing the wall to become saturated and damp constantly, I was told it wouldn't be addressed as the landlord had been informed before but due to the cost wouldn't have it completed ? finally another 6 months passes and we can leave the property ? upon leaving the property a thorough clean was completed by a Third Party company even the carpets were cleaned as per the agreement! This is where things become interesting!!!!!!! We never had any pets in the property as it started on both the 6 month check and inventory check? Amy at Leaders persisted that they wanted to claim for a carpet clean due to the smell of dog at £100.00 which in actual fact was damp that had been left for nearly 7 months at this point from a leaky pipe you can imagine the amount of water in this wall!! They also hit us with a fee of £160.00 to have 2 curtain poles screwed back into the wall and a battery fitted in the smoke alarm as we took them down to re paint the property to make it look new again for the following tenants! And one more fee of £50.00 to clean the toilet as there was a bit of lime scale totalling of £310.00 I explained to Amy at Gosport Leaders branch that I wasn’t prepared to pay for the carpet cleaning as it had already been done and there was no dogs present as per the 6 month and 12 month reports said at which point I received an email stating that if I took responsibility for the cleaning and repairs she would speak to the landlord to see if she would remove the costs for the carpet clean, failing this it would be sent to there arbitrator costing me £120.00 on top!! At which point I wouldn’t admit liability so they just raised a complaint of course when this was raised due to the supporting evidence I had immediately the carpet clean fee was waived just like I knew it would be ?? but leaders got what they wanted as I still had to pay £120.00
Morale of the story is 100% avoid this company like the plague do not fall into there NO DEPOSIT SCHEME as you will get stung and certainly don’t trust a word that their property “MANAGER” says you will regret it
Thank you for my tenancy Leaders ??
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Helen and her team secured a ...
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5 Star Review
By : 'Paul' Services : Letting( As a Owner ) Rent PCM : £750 Would you recommend ? : Yes Postcode : PO12
9 Mar 2020
People found this helpful0
Helen and her team secured a tenant for my goddaughters apartment in Gosport within ten days of it being on the market at a very good rental value.
This is the second time she has achieved this as the apartment was also let for a period last year.
The service was friendly but professional and was ... Read Full Review
Services : Letting( As a Owner )Date: 9th Mar 2020
Helen and her team secured a tenant for my goddaughters apartment in Gosport within ten days of it being on the market at a very good rental value. This is the second time she has achieved this as the apartment was also let for a period last year. The service was friendly but professional and was conducted in a very timely manner. All queries was answered very promptly by email.
A painless experience!
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Very poor communication ...
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1 Star Review
By : 'Dimitrinka' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : PO12
16 Jan 2020
People found this helpful4
Very poor communication between staff,Never follow up with tenants .Do not care if any problems need fixing only interested in taking your monthly rent or renting with them. Always saying they can not get hold of the landlord if any issues but actually they are acting on behalf of the landlord and... Read Full Review
Services : Letting( As a Tenant )Date: 16th Jan 2020
Very poor communication between staff,Never follow up with tenants .Do not care if any problems need fixing only interested in taking your monthly rent or renting with them. Always saying they can not get hold of the landlord if any issues but actually they are acting on behalf of the landlord and if they are managing the property and they should act not finding exuses!
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Excellent ...
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5 Star Review
By : 'M.' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : ST
29 Dec 2018
People found this helpful0
Helen and her team have been completely professional throughout our entire dealings with them. Always getting back to us promptly with information about the letting procedure, costs etc and keeping us fully informed about the progress of the references of our prospective tenant. All queries fully... Read Full Review
Services : Letting( As a Owner )Date: 29th Dec 2018
Helen and her team have been completely professional throughout our entire dealings with them. Always getting back to us promptly with information about the letting procedure, costs etc and keeping us fully informed about the progress of the references of our prospective tenant. All queries fully answered and no attempt at any hard sell. We would have no hesitation recommending them.
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Multiple ...
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5 Star Review
By : 'Very' Services : Letting( As a Owner ) Sold price : £170000 Would you recommend ? : Yes Postcode : PO13
6 Nov 2018
People found this helpful1
My wife and I have now purchased 3 properties from Alex with another one in the pipeline. Each purchase has been faultless with support at every stage of the process and constant contact to ensure the transaction ran smoothly. We would not hesitate to buy through Leaders again, Alex is an absolute... Read Full Review
Services : Letting( As a Owner )Date: 6th Nov 2018
My wife and I have now purchased 3 properties from Alex with another one in the pipeline. Each purchase has been faultless with support at every stage of the process and constant contact to ensure the transaction ran smoothly. We would not hesitate to buy through Leaders again, Alex is an absolute asset to the branch.
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A real ...
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5 Star Review
By : 'Julie' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : PO12
20 Mar 2018
People found this helpful0
I purchased a house with Leaders Gosport
This was a difficult process due to the very long destressful and disapointment callapse of my sale.
Val worked very hard in managing the sale to exchange and completion. She was excellent in providing me with updates and really when the extra mile to... Read Full Review
I purchased a house with Leaders Gosport This was a difficult process due to the very long destressful and disapointment callapse of my sale. Val worked very hard in managing the sale to exchange and completion. She was excellent in providing me with updates and really when the extra mile to help the process reach the end. and a hugh thanks to the whole team for their support with the purchase of my house
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We have been with leaders ...
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1 Star Review
By : 'Tidge' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : PO12
13 Jun 2017
People found this helpful4
We have been with leaders around 10 years. Thankfully we will not have to put up with them any longer. I gave them one star because I had to. We have had 3 houses with them and was stitched up with costs when we moved out of the last one. I cancelled an inspection once as ill. They let themselves... Read Full Review
Services : Letting( As a Tenant )Date: 12th Jun 2017
We have been with leaders around 10 years. Thankfully we will not have to put up with them any longer. I gave them one star because I had to. We have had 3 houses with them and was stitched up with costs when we moved out of the last one. I cancelled an inspection once as ill. They let themselves in and nearly gave me a heat attack. When we were told our house is being sold she couldn't have sounded more happy. Staff are rude and have no idea what they are doing. Today I received an email stating I owed £60 for fees from 2014!!!!! Take my advice and avoid leaders at all cost.
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Avoid this lot like the ...
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1 Star Review
By : 'AW' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : PO12
10 Apr 2017
People found this helpful2
Avoid this lot like the plague....
All estate agents have a tendency to lie, but this bunch really do exceed all expectations in a negative way.
I am a sitting tenant in a property (not let or managed by leaders) and unfortunately our private landlord has to sell, which they are doing through... Read Full Review
Services : Letting( As a Tenant )Date: 9th Apr 2017
Avoid this lot like the plague.... All estate agents have a tendency to lie, but this bunch really do exceed all expectations in a negative way. I am a sitting tenant in a property (not let or managed by leaders) and unfortunately our private landlord has to sell, which they are doing through Leaders. It would appear that because we are tenants they feel they can call us and TELL us when they are doing viewings, and when I have the nerve to complain I am told that I am rude, uncooperative and a liar. They did a viewing today with a lady who was obviously looking to buy to live in, when I called them and explained that it is a buy to let property and as tenants we will be staying I was told by "Jessica" (who claims to be the sales manager but sounds about 21) that it is being sold with vacant possession I suggested that she check her facts and get her house in order, to which I received sarcasm and rudeness. I would honestly advise anyone to give this bunch of amateur clowns a VERY wide berth !
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Neil Parker accessed my flat ...
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1 Star Review
By : 'nc' Services : Letting( As a Tenant ) Rent PCM : £550 Would you recommend ? : No Postcode : PO12
11 Dec 2014
People found this helpful7
Neil Parker accessed my flat without giving notice and failed to follow up a complaint I made.
Karen Boorn attempted to take £240 from my deposit. Went to adjudication and they were awarded £40.50.
Broke over 15 requirements of the property ombudsman code of practice. No idea how they are... Read Full Review
Services : Letting( As a Tenant )Date: 11th Dec 2014
Neil Parker accessed my flat without giving notice and failed to follow up a complaint I made.
Karen Boorn attempted to take £240 from my deposit. Went to adjudication and they were awarded £40.50.
Broke over 15 requirements of the property ombudsman code of practice. No idea how they are allowed to operate.
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I have been a customer (as a ...
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5 Star Review
By : 'Andy' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : PO13
20 Feb 2014
People found this helpful1
I have been a customer (as a Landlord) for over 4 years and have always found Leaders to be extremely professional and helpful. My property has changed tenants 4 times in this period and Leaders have reacted quickly and efficiently to find and place new tenants in a short prime period. Leaders have ... Read Full Review
Services : Letting( As a Owner )Date: 20th Feb 2014
I have been a customer (as a Landlord) for over 4 years and have always found Leaders to be extremely professional and helpful. My property has changed tenants 4 times in this period and Leaders have reacted quickly and efficiently to find and place new tenants in a short prime period. Leaders have been very communicative at all stages of the let and I would recommend their services.
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