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Bromsgrove, B61
3.3/5, 7 Reviews
57% Recommended
100% letting valuation accuracy
67% letting fee satisfaction
No description for branch.
Latest Reviews
Danielle Quinn
Carol Cartledge
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 67.00% | £595 | £875 |
Address
Leaders
11 Worcester Road, Bromsgrove, Worcester
B61 7DL
01527 837744
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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5 Star Review
By : 'Danielle'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B94
25 Jan 2022
People found this helpful0
Sarah Newman at the Bromsgrove branch is the only agent I trust to help with any enquiries and issues. She is friendly, approachable, professional and delivers what she promises to do. Of all estate agents I have ever encountered through house sales and this new experience of renting, I wish they... Read Full Review
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Danielle Quinn said about Leaders
Services : Letting( As a Tenant )Date: 25th Jan 2022
Sarah Newman at the Bromsgrove branch is the only agent I trust to help with any enquiries and issues. She is friendly, approachable, professional and delivers what she promises to do. Of all estate agents I have ever encountered through house sales and this new experience of renting, I wish they had been as helpful and approachable as Sarah. Sarah gets “stuff” done and is a really likeable person!
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We rented a property via ...
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5 Star Review
By : 'Laura'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B60
14 Sept 2021
People found this helpful0
We rented a property via Leaders for a period 3years. Sarah Newman, went above and beyond for us and couldn't do enough. Any problem she solved! No queries was to much for her, she simple helped us have an easy... Read Full Review
Comments (0)We rented a property via Leaders for a period 3years.
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Laura said about Leaders
Services : Letting( As a Tenant )Date: 13th Sep 2021
We rented a property via Leaders for a period 3years.
Sarah Newman, went above and beyond for us and couldn't do enough. Any problem she solved! No queries was to much for her, she simple helped us have an easy stay!
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Dreadful experience ...
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1 Star Review
By : 'Carol'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : B80
18 Jun 2021
People found this helpful0
Dreadful experience Patronising staff Couldn’t give a monkeys Not interested in unhappy people Use a reference company that’s a total joke Avoid like the... Read Full Review
Comments (0)Dreadful experience
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Carol Cartledge said about Leaders
Services : Letting( As a Prospective Landlord/Tenant )Date: 18th Jun 2021
Dreadful experience
Patronising staff
Couldn’t give a monkeys
Not interested in unhappy people
Use a reference company that’s a total joke
Avoid like the plague
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Kimberly at Leaders has been ...
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5 Star Review
By : 'W'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : B61
21 May 2021
People found this helpful0
Kimberly at Leaders has been most helpful!! friendly & thorough... It was a stress free experience leading up to the initial move... So Thank you so much for all of your help & the team at Bromsgrove are very professional too... I will definitely recommend ... Read Full Review
Comments (0)Kimberly at Leaders has been most helpful!! friendly & thorough...
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W Stopps said about Leaders
Services : Letting( As a Tenant )Date: 20th May 2021
Kimberly at Leaders has been most helpful!! friendly & thorough...
It was a stress free experience leading up to the initial move...
So Thank you so much for all of your help
& the team at Bromsgrove are very professional too...
I will definitely recommend ?
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Excellent service from the ...
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5 Star Review
By : 'Shelley'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : B97
7 Jul 2020
People found this helpful0
Excellent service from the team. Contacted them and arranged a viewing same day for a property. Applied the next day and they went above and beyond to aid us in getting the property and within a small time scale. Highly... Read Full Review
Comments (0)Excellent service from the team.
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Shelley Hemming said about Leaders
Services : Letting( As a Tenant )Date: 6th Jul 2020
Excellent service from the team.
Contacted them and arranged a viewing same day for a property. Applied the next day and they went above and beyond to aid us in getting the property and within a small time scale.
Highly recommend.
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Avoid at all costs! I am a ...
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1 Star Review
By : 'Gabriella'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : B97
31 Mar 2020
People found this helpful6
Avoid at all costs! I am a former letting agent so I feel my review has some standing. To start with Leaders seemed on the ball, friendly and efficient. Then they closed the Redditch branch and combined it with the Bromsgrove branch. It went downhill, incredibly fast. We reported numerous... Read Full Review
Comments (0)Avoid at all costs!
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Gabriella said about Leaders
Services : Letting( As a Tenant )Date: 30th Mar 2020
Avoid at all costs!
I am a former letting agent so I feel my review has some standing. To start with Leaders seemed on the ball, friendly and efficient.
Then they closed the Redditch branch and combined it with the Bromsgrove branch. It went downhill, incredibly fast.
We reported numerous leaks, simple damage to the property like broken hob etc and hardly heard anything back repairs would take weeks to resolve, you would have to email dozens of times to get an answer and follow everything up with a phone call to ensure they actioned any maintenance.
Our boiler flue was blocked up with piles of foliage and bushes, this would of leaked carbon monoxide into the property over time and they still did nothing to resolve it, or even acknowledge our report.
We were unfortunately tenants of theirs for over two years, looked after our property like it was our own, invested time and effort into improving it in a neutral manner, always paid our rent on time with no other issues and yet upon leaving the property they tried to force us to part with almost £200 for ‘cleanliness’ and refused to even elaborate on what that meant, give any further details, provide quotes or do literally anything that a letting agent would be expected to do at a check out. The offer was to pay £200 or go to arbitration. No further explanation, details, evidence. Nothing. In the end we agreed to part with half the amount to just have to not deal with them anymore, they accepted half the amount which says it all really. Hopefully they can put the £98 to good use as they clearly need it.
On a personal level the two staff members we dealt with, Sally and Sarah, both were incredibly unresponsive to any reports or emails. The latter was incredibly ignorant when it came to dealing with our check out.
We are now with Hunters who are well known for being a superior agent (they have just replaced a broken oven within 24 hours!) and they have been amazing so far!
Please, save yourself any hassle as a landlord or tenant and avoid Leaders, especially the Bromsgrove branch.
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Bromsgrove team are the worst ...
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1 Star Review
By : 'Burhan'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : B97
10 Jul 2019
People found this helpful4
Bromsgrove team are the worst letting team I have ever seen or dealt with, water leaking for about a year, only fixed when leaked to neighbour below, when fixed I was left with bathroom without flooring simply because leaders did not tell contractor to fix the flooring, now I have been chasing them ... Read Full Review
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Burhan said about Leaders
Services : Letting( As a Tenant )Date: 9th Jul 2019
Bromsgrove team are the worst letting team I have ever seen or dealt with, water leaking for about a year, only fixed when leaked to neighbour below, when fixed I was left with bathroom without flooring simply because leaders did not tell contractor to fix the flooring, now I have been chasing them up for weeks to contact him, and every time I call I have to repeat same story to different person, if there was less than star rating I would have chosen it, stay away.
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Last updated at 9/16/2019, 3:51:16 AM by allAgents
