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Melksham, SN12
4.3/5, 4 Reviews
75% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £0 | £0 |
| Lettings | 0% | 99% | £0 | £0 |
Address
Kingstons Estate Agents (Wiltshire)
11 High Street, Melksham, Wiltshire
SN12 6JR
01225 709115
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Kingstons Estate Agents (Wiltshire) Branches (View All 3)
Kingstons provided a first ...
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5 Star Review
By : 'Claire'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SN12
21 Sept 2020
People found this helpful0
Kingstons provided a first class service through out the housesale and through lockdown too excellent service, always there if you needed to ask them a... Read Full Review
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Claire Boyd said about Kingstons Estate Agents (Wiltshire)
Services : Sales( As a Vendor )Date: 20th Sep 2020
Kingstons provided a first class service through out the housesale and through lockdown too excellent service, always there if you needed to ask them a question,
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We rented a property with ...
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2 Star Review
By : 'HomeRenter'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SN12
7 Sept 2015
People found this helpful1
We rented a property with Kingstons for a few years, at the end of the tenancy the property was sold. At move out we were told that the wear and tear on two of the carpets would be taken from our deposit and the carpets would need to be cleaned and then replaced if the cleaning was not good enough. ... Read Full Review
What agent could do to change your mind?
To be honest at this stage an apology would help, but there is such a 'bad taste' left over from the experience I don't think that would be enough to smooth things over.
Comments on Agent Fees
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Comments (0)We rented a property with Kingstons for a few years, at the end of the tenancy the property was sold. At move out we were told that the wear and tear on two of the carpets would be taken from our deposit and the carpets would need to be cleaned and then replaced if the cleaning was not good enough.
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HomeRenter said about Kingstons Estate Agents (Wiltshire)
Services : Letting( As a Tenant )Date: 6th Sep 2015
We rented a property with Kingstons for a few years, at the end of the tenancy the property was sold. At move out we were told that the wear and tear on two of the carpets would be taken from our deposit and the carpets would need to be cleaned and then replaced if the cleaning was not good enough.
The property was sold with no conscessions to the condition of the carpet (as there was nothing wrong with it except fair wear and tear). The new owners were told that they would have a new carpet fitted *if* the money could be obtained from us.
Obviously we disputed this case (and won) however we were expected to find the carpet suppliers and cleaners as the ones the estate agent chose were double the 'standard' rate.
We found the whole process unprofessional, unpleasent and leaving us with the feeling that the agent beleived the deposit was supposed to be used as a punishment rather than to recompense the landlord for monies lost.
Additionally, as the house sale was progressing we had allowed viewings (bearing in mind we were being kicked out much earlier than was originally sold to us). When we turned down a single viewing due to personal circumstances (after allowing ~6) we received a letter telling us that we had to allow viewings if notice was given as it was in our tennancy agreement. Those people familiar with the law will know this is not the case.
Up until the point of moving out we had no problems with Kingstons, and if the move-out was under better circumstances this would be a positive review. However the last few months were so stressful it has stopped us wanting to use this service again.
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The whole process from the ...
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5 Star Review
By : 'Tracey'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SN12
13 Dec 2013
People found this helpful0
The whole process from the valuation to the day of completion was very smooth. Staff were helpful and friendly. Lee went above and beyond to help me out with various issues on my sale, and ensured that all was in order, and also found me my mortgage. Would definitely recommend them to... Read Full Review
Comments (0)The whole process from the valuation to the day of completion was very smooth. Staff were helpful and friendly. Lee went above and beyond to help me out with various issues on my sale, and ensured that all was in order, and also found me my mortgage.
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Tracey B said about Kingstons Estate Agents (Wiltshire)
Services : Sales( As a Vendor )Date: 13th Dec 2013
The whole process from the valuation to the day of completion was very smooth. Staff were helpful and friendly. Lee went above and beyond to help me out with various issues on my sale, and ensured that all was in order, and also found me my mortgage.
Would definitely recommend them to anyone.
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Kingstons provided a truly ...
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5 Star Review
By : 'O.Gee'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SN12
13 Dec 2013
People found this helpful0
Kingstons provided a truly first class service throughout a difficult house purchase. It was reassuring to hear that throughout the process they were proactively helping to get us into our new house before Christmas. As I work unsociable hours It was also great to get an answer to urgent queries... Read Full Review
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O.Gee said about Kingstons Estate Agents (Wiltshire)
Services : Sales( As a Buyer )Date: 13th Dec 2013
Kingstons provided a truly first class service throughout a difficult house purchase. It was reassuring to hear that throughout the process they were proactively helping to get us into our new house before Christmas. As I work unsociable hours It was also great to get an answer to urgent queries from Lee regardless of the time or day of the week, which really helped to keep our purchase on track. I would have no hesitation recommending Lee and the rest of the team at Kingstons.
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