By : 'Richard' Services : Sales( As a Buyer ) Sold price : £900000 Would you recommend ? : No Postcode : W6
26 Jan 2015
People found this helpful1
Appalling.
Very arrogant agent. Couldn't give us an answer to any enquiries we made regarding the property we were interested to buy, to a point where he actually made us feel bad for asking any more questions.
Called us continuously at work, putting pressure on us to put in offers that very... Read Full Review
Richard Smith said about Kinleigh Folkard & Hayward
Services : Sales( As a Buyer )Date: 26th Jan 2015
Appalling. Very arrogant agent. Couldn't give us an answer to any enquiries we made regarding the property we were interested to buy, to a point where he actually made us feel bad for asking any more questions. Called us continuously at work, putting pressure on us to put in offers that very same day. Shocking really.
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The worst experience of my ...
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1 Star Review
By : 'valentina' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SW15
3 Mar 2014
People found this helpful0
The worst experience of my life.
Lack of information, double or triple requests for the same documents. Unprofessional service, rudeness, no respect of the agreement in terms of timing. First visit.. they forgot the appointment! Plus they are not clear on which are the charges from the agency... Read Full Review
What agent could do to change your mind?
There is nothing they can do now. They have been rather unhelpful.
Services : Letting( As a Tenant )Date: 3rd Mar 2014
The worst experience of my life. Lack of information, double or triple requests for the same documents. Unprofessional service, rudeness, no respect of the agreement in terms of timing. First visit.. they forgot the appointment! Plus they are not clear on which are the charges from the agency iself
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The whole experience has left ...
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1 Star Review
By : 'ex' Services : Letting( As a Tenant ) Would you recommend ? : No
21 Jul 2011
People found this helpful6
The whole experience has left me bitter and twisted and I would advise everyone to AVOID.
- Finding and leasing the property KFH, we took a 'furnished' flat. Following a 9 hour drive down from Scotland with what we thought we need to set up house in Putney, we moved in to find 'furnished' only... Read Full Review
ex KFH tenant said about Kinleigh Folkard & Hayward
Services : Letting( As a Tenant )Date: 21st Jul 2011
The whole experience has left me bitter and twisted and I would advise everyone to AVOID.
- Finding and leasing the property KFH, we took a 'furnished' flat. Following a 9 hour drive down from Scotland with what we thought we need to set up house in Putney, we moved in to find 'furnished' only included a sofa and 2 beds. No tables, no chairs, no crockery etc... I have rented un-furnished flats with more! If KFH has been honest we could have brought more down from Scotland with us. Instead we had to spend 100's of pounds kitting out the flat! The response we got when questioning their definition of 'furnished' was so gut wrenchingly rude and flippant that it is probably what prompted me to search out sites like this to warn new tenants!
- Management of the property is absolutely disgusting. Issues go unresolved for months. Communication takes a lot of pestering and is always rude and dismissive. I have never ever been called back. I have never ever had my call taken by our property manager - she only replied rudely by email after a lot of attempts at getting hold of her. At one point we were burgled; traumatising and upsetting, KFH treated us as if we were the criminals trying to damage the property.
Piece of advice - avoid at all costs! I would even go as far to say Foxtons is better than KFH!!!!
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