By : 'I'm' Services : Sales( Prospective Vendor/Buyer ) Sold price : £350 Would you recommend ? : No Postcode : SW16
18 Jun 2023
People found this helpful0
I had dealings with them a few years ago. I was selling my property. They got someone who made an offer and I accepted. James recommended a solicitor who was acting on my behalf. I went to visit him via appointment in Balam. On arrival something was not right as the receptionist was not on top gorm ... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 18th Jun 2023
I had dealings with them a few years ago. I was selling my property. They got someone who made an offer and I accepted. James recommended a solicitor who was acting on my behalf. I went to visit him via appointment in Balam. On arrival something was not right as the receptionist was not on top gorm and didn't know I was coming and seemed unsure of the solicitors name My instinct became high alert about the whole situation, so I checked out this so called solicitor when I got home and he had been under investigation regarding holding on to payment received by buyers and spending the money. I confronted Wilson he said he didn't know anything about it. I said to him you recommended a dodgy solicitor and not knowing about the solicitors background makes your Estate Agency and you dodgy too. They thought I was some kind of fool. I got the impression it may of been because I was not my own . That was back in 2016. So people please be warned about this Estate Agent and recommended solicitors.
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Complete and utter ...
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1 Star Review
By : 'EK' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SW16
25 Apr 2016
People found this helpful2
Complete and utter incompetence. They were slow with the paperwork making me lose a property. They never made call backs when they promised them. I have to chase them up again and again now, until I get my deposit back. I need this money for the next agent, it's not exactly money I can throw... Read Full Review
Services : Letting( As a Tenant )Date: 24th Apr 2016
Complete and utter incompetence. They were slow with the paperwork making me lose a property. They never made call backs when they promised them. I have to chase them up again and again now, until I get my deposit back. I need this money for the next agent, it's not exactly money I can throw around... Maybe they're just understaffed and overworked but seriously, they need SERIOUS improvement.
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Extremely false and ...
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1 Star Review
James
By : 'IDontPlay' Services : Letting( As a Prospective Landlord/Tenant ) Rent PCM : £1200 Would you recommend ? : No Postcode : SW16
27 Aug 2014
People found this helpful2
Extremely false and incompetent staff member. I visited the Streatham office on 2 occasions to enquire about renting a property. I was seen by James Kamara on both occasions, the first time I came to register my details but got the impression that I wasn't taken seriously and that James wasn't... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 26th Aug 2014
Extremely false and incompetent staff member. I visited the Streatham office on 2 occasions to enquire about renting a property. I was seen by James Kamara on both occasions, the first time I came to register my details but got the impression that I wasn't taken seriously and that James wasn't going to bother saving my details, after not hearing anything for 4 months I decided to pop in to the Streatham branch again, I was again seen by James and wasn't surprised to find out that there was no record of my details. I expressed my interest for a property they had on their books and was told that I'd get a call back by the end of the week for a date and time to view the property. A week passed and still no phone call, so I popped by once again where a woman working at the branch said she'd pass a message onto James to contact me. Another week passed and nothing so I phoned the office twice left a message with the same woman and still nothing. This was 3 months ago and luckily in that time I have managed to rent via a private landlord, so AVOID this unprofessional, time wasting incompetent agent and either find a private landlord or a competent, established and reliable agent.
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I don't really like agents ...
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4 Star Review
By : 'Mark' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : CR7
6 Jan 2014
People found this helpful0
I don't really like agents especially with all the stories you hear their ridiculous high fees but I must say I was pleased when I dealt with James Wilson Estate Agent. I was in a very difficult position and my house was about to be repossessed and a friend of mine recommended me to James Wilson.... Read Full Review
I don't really like agents especially with all the stories you hear their ridiculous high fees but I must say I was pleased when I dealt with James Wilson Estate Agent. I was in a very difficult position and my house was about to be repossessed and a friend of mine recommended me to James Wilson. Cut the long story short, they spoke to my lender and they some how managed to convenience them they will have my property sold within three weeks. low and behold they did. They also got me the market rate giving the circumstance. Oh and their fee was competitive. Overall my experience was
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I was extremely disappointed ...
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1 Star Review
By : 'Ben' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : SW16
31 Jul 2013
People found this helpful2
I was extremely disappointed with the service that I received from the sales team at James Wilson. After making my initial enquiry by Rightmove I was contacted a number of days later by a member of Staff called James who advised that whilst the property that I had enquired about had now been taken... Read Full Review
What agent could do to change your mind?
1) Follow through with commitments made to return calls
2) Stop hanging up on potential customers and fobbing them off/ lying to them
3) At least act interested in thier customers
4) Start being professional
I was extremely disappointed with the service that I received from the sales team at James Wilson. After making my initial enquiry by Rightmove I was contacted a number of days later by a member of Staff called James who advised that whilst the property that I had enquired about had now been taken off the market, he did have another that he felt I would like and agreed to speak to the vendor to arrange a viewing and get back to me that afternoon.
Having heard nothing, I decided to follow up the next day so rang the office. The phone was answered almost immediately by a female member of staff who advised that James was out of the office and promptly hung up on me whilst I was mid-sentence asking if it would be possible to leave a message for James to contact me back. Slightly annoyed, I called back whereby the phone was once again answered promptly by this person, only to be put down when it was realised I wasn't the person she was clearly waiting eagerly to hear from. By this point I was pretty annoyed with the way I was being treated and called back and voiced my disappointment. I eventually got through again, remained polite and was treated with total contempt by the same member of staff before I managed to leave a message for James to call me back. Clearly this person didn't take the message as they were completely disinterested in taking my details, were extremely rude to me and regardless nobody has ever called me back.
James Wilson are beyond useless and I'd seriously advise anyone considering using them to look elsewhere and find an estate agent with a bit more professionalism and basic business skills.
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This company is totally ...
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1 Star Review
By : 'Vera' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : SW16
6 May 2013
People found this helpful8
This company is totally unprofessional,they do not communicate by either replying to E mails or phone calls.They do not deal with any issues raised by the tenants and this has been substantiated by talking to several of them who have constantly made contact with James Wilson without any action to... Read Full Review
Services : Letting( As a Owner )Date: 5th May 2013
This company is totally unprofessional,they do not communicate by either replying to E mails or phone calls.They do not deal with any issues raised by the tenants and this has been substantiated by talking to several of them who have constantly made contact with James Wilson without any action to remedy their problems.A flat was due to be refurbished starting in January 2013, 2 deposits for works and buying of equipment was paid directly to James Wilson,to my horror when I visited the flat on the 26th of April no work has been done.I have lost 4 months rent and it will take around 6 weeks when I eventually find an alternative builder.They owe me a substantial amount of money which was listed and given to them on Friday 26/4,we were informed on Wednesday 1/5 that we would hear from them in 3 days we are still waiting. Rents are never paid on the day specified by them they are always paid late. They purport to be a member of the NAEA this organistation refutes this. I have always been told that the refurbished flat would be completed by the end of April,even on the day I visited I was still being told that this was the case until I showed them a photograph of the property which was in a derelict state. It is quite clear in my dealings with them that they have no management capability whatsoever.
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Awards won by James Wilson Estate Agents, London SW16 6WH