The UK's Largest Customer Review Website for the Property Industry
Head office, Manchester M3
4.6/5, 522 Reviews
91% Recommended
100% sales valuation accuracy
84% letting valuation accuracy
82% sales fee satisfaction
83% letting fee satisfaction
No description for branch.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 82% | £85,000 | £524,225 |
| Lettings | 84% | 83% | £400 | £3,900 |
Areas covered
- M1
- M15
- M2
- M3
- M4
- M5
- M50
Address
Julie Twist Properties
237-239 Deansgate, Manchester, Greater Manchester
M3 4EN
0161 834 8486
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Latest Properties
Julie Twist Properties Branches (View All 3)
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Extremely helpful with all ...
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5 Star Review
By : 'Ben'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : M4
19 Aug 2020
People found this helpful0
Extremely helpful with all the questions we had as first time renters, couldn’t recommend highly enough. Would always look to go back to Julie Twist... Read Full Review
Comments (0)Was this helpful?:
I have been living in a ...
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5 Star Review
By : 'Olivia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M4
18 Aug 2020
People found this helpful0
I have been living in a property managed by Julia Twist for a year now and I can't say enough lovely things. They are always prompt to respond and get things done ASAP. So when it came for me to find somewhere new Julia Twist properties was my go too. This is the first time I'd be... Read Full Review
Comments (1)Was this helpful?:
By : Louis Twist-Green
18 Aug 2020Hi Olivia, Thank you for your kind words - i really appreciate! Please let me know if there is anything else me, or the team, can do to help...
Fantastic ...
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5 Star Review
By : 'Katie'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : M15
4 Aug 2020
People found this helpful0
Filippo has been brilliant for us. He has been so fast to reply to any questions and has usually solved any problems in as quick as 20 mins. Really friendly and helpful service. Would definitely go through Julie Twist for a property in the... Read Full Review
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Amazing customer service from ...
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5 Star Review
By : 'Saffron'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M5
30 Jul 2020
People found this helpful0
Amazing customer service from Louis. Always available to offer advise and make us feel reassured. Helped make stressful times a lot easier. Thankyou so much! Would definitely use Julie Twist again in the future. Couldn't recommend... Read Full Review
Comments (1)Was this helpful?:
By : Louis Twist-Green
30 Jul 2020Hi Saffron, Thanks for your kind words - if I can be any help moving forward, just let me know. All the...
The best of the ...
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5 Star Review
By : 'Bridget'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : M1
21 Jul 2020
People found this helpful0
Have been using JT for the past two years. Great for students, finding their feet in the renting world - helped me through each process and explained things carefully when needed. Everyone I have dealt with, from head office to the maintenance team has been professional, friendly and... Read Full Review
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Always available, helpful and ...
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5 Star Review
By : 'Pierre'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : M4
25 Jun 2020
People found this helpful0
Always available, helpful and efficient service. I have really enjoyed the service reactivity of Julie Twist Properties which has returned to me in a timely fashion. Great service for the tenants. Thanks for all... Read Full Review
Comments (0)Was this helpful?:
Communication is brilliant ...
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5 Star Review
By : 'Georgia'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : M6
22 Jun 2020
People found this helpful0
Communication is brilliant and our agent, Helen, has been very efficient. Would highly recommend. Best agents we have rented from to... Read Full Review
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Julie Twist Properties are ...
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5 Star Review
By : 'Aliza'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : M15
12 Jun 2020
People found this helpful0
Julie Twist Properties are excellent estate agents. They have been easy to contact, from finding the property, to moving in. If any issues arose, the agents in the office were always helpful and the maintenance team ensured they fixed any issues. We did have some issues when moving in, however, the ... Read Full Review
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Maintenance responded quickly ...
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5 Star Review
By : 'Kamryn'
Services : Letting( As a Tenant )
Rent PCM : £1125
Would you recommend ? : Yes
Postcode : M3
12 Jun 2020
People found this helpful0
Maintenance responded quickly and their team were helpful and efficient at resolving the issue. Very happy with the service... Read Full Review
Comments (0)Was this helpful?:
Great ...
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5 Star Review
By : 'Keith'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : M3
19 May 2020
People found this helpful0
I was surprised that during the current climate that I was able to move , however thanks to the efforts of Julie Twist I all went extremely smoothly ,first class experience thank you all... Read Full Review
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Our shower recently needed ...
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5 Star Review
By : 'Ciara'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M16
17 Apr 2020
People found this helpful0
Our shower recently needed repairing. We contacted Carla from the maintenance team who was incredibly receptive and replied straightaway. The contractor, Dave, attended the property and went above and beyond to make sure everything was fixed the same day because my sister is an NHS keyworker. We... Read Full Review
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I have been dealing with ...
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5 Star Review
By : 'Adelphi'
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : M4
31 Mar 2020
People found this helpful0
I have been dealing with Julie Twist now for 3 years as a Landlord and find them continually improving and providing a very thorough and professional service. With so much going on Louis has answered my emails promptly and provided excellent customer... Read Full Review
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terrible service, never ...
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1 Star Review
By : 'vicente'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : M3
25 Mar 2020
People found this helpful0
terrible service, never answering emails , arranging appointments for inspection and nobody turning up, ignoring tenant all the time. Toilet seat broken from over a month, neither a reply. Horrible manners, not interested in customers, poorest maintenance and customer care i have ever... Read Full Review
Comments (1)Was this helpful?:
By : Margaret Proctor
4 Aug 2020Hello Vincent, It's Margaret from Maintenance Team. I am aware that you have submitted feedback regarding a Maintenance issue you reported in Mid February this year. And your main concerns was the...
Great experience and quick ...
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5 Star Review
By : 'Charlotte'
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : M3
17 Mar 2020
People found this helpful0
Great experience and quick move which was ideal! New to the experience of Using an estate agent and all staff were so helpful when needing advice and also so quick with responses if we had any... Read Full Review
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As a new comer to UK, I would ...
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5 Star Review
By : 'Surajit'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : M1
3 Mar 2020
People found this helpful1
As a new comer to UK, I would say that Julie Twist Properties is the best letting agency I have experienced ever. Their professionalism and intention to help others are realy commendable. They helped me a lot to get my new home ready in a very short of time and that too very easily. I would like to ... Read Full Review
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Louis is very ...
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5 Star Review
By : 'Maria'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M1
25 Feb 2020
People found this helpful0
Louis is very responsive and has an excellent attitude. He tries to help, which is very much appreciated! It is always a pleasure dealing with him and seeing that he takes ownership of things and aims to 'get things done'. These qualities make him stand out from the... Read Full Review
Comments (0)Was this helpful?:
Best agent in Manchester; ...
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5 Star Review
By : 'Daniel'
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : M15
17 Feb 2020
People found this helpful0
Best agent in Manchester; Great rental experience; Special thanks to Helen for all her support throughout the process. While looking to move from London to Manchester, I couldn't view properties every day of the week. Julie Twist's opening hours were really convenient for my... Read Full Review
Comments (0)Was this helpful?:
Shout out to Helen who has ...
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5 Star Review
By : 'Flavia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M4
24 Jan 2020
People found this helpful0
Shout out to Helen who has been helpful and lovely throughout the whole renting process. Highly recommended Agency. After 5 years renting in the UK this is the first time everything goes... Read Full Review
Comments (1)Was this helpful?:
By : Helen Bowers
10 Feb 2020Hi Flavia, thank you for the kind review. It's always a pleasure helping you! Kind Regards, Helen...
Outstanding After using ...
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5 Star Review
By : 'Kate'
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : M3
23 Jan 2020
People found this helpful0
Outstanding After using Julie Twist for many years to let my apartment I put it on the market for sale. Three people I would like to say a HUGE thank you to: * Rebecca Dick for the initial valuation and sale * Paul Sutermire for organising the clearance and post sales and; *... Read Full Review
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Fantastic service received ...
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5 Star Review
By : 'A'
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : M4
22 Jan 2020
People found this helpful0
Fantastic service received yet again by Julie Twist Properties. They managed to let the property in a reasonable time, great detailed check out, check in and keeping me in the loop at all times. special thanks to Louis TG and all the rental and property management team. Thank you so much.... Read Full Review
Comments (1)Was this helpful?:
By : Louis Twist-Green
10 Feb 2020Hi A K, Thank you so much for your kind words! We look forward to working alongside you in the future. All the best, Louis...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Julie Twist Properties
Complaints Handling Procedures
1. Any complaints to be dealt with under this procedure should be in writing.
2. The Office Manager or Director of the company is responsible for the particular branch will initially deal with the complaint.
3. Your complaint will be acknowledged within 3 working days of receiving the initial complaint.
4. You complaint will then be fully investigated and a detailed written response will be made.
5. If you are not satisfied with the outcome of our initial investigation, your complaint will be reviewed by a Julie Twist the Managing Director either by e mail to Julie@julietwist.com or by post to 237-239 Deansgate, Manchester M3 4EN and a detailed response will be made including our final view point.
6. In the event that the final view point still fails to satisfy your complaint, you have the option to refer the matter to the Ombudsman for Estate Agents within 6 months of the final viewpoint letter. The Property Ombudsman, Beckett House, 4 Bridge StreetSalisbury,Wiltshire SP1 2LX. Tel: 01722 333306 Fax: 01722 332296.
Last updated at 12/22/2021, 8:48:58 AM by allAgents
