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Kelly

4.8/5, 32 Reviews
97% Recommended

80% sales valuation accuracy

90% letting valuation accuracy

89% sales fee satisfaction

95% letting fee satisfaction

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About Kelly

Property Manager at Julie Twist Properties

237-239 Deansgate,Manchester
Greater Manchester
M3 4EN
0161 834 8486
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The referencing process went ...

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5 Star Review
UserName

By : 'Alex'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M1

5 Apr 2023
People found this helpful0

The referencing process went smoothly, Kelly and Mollie have been very helpful and quick to answer my emails or any ... Read Full Review

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Since looking for a property, ...

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5 Star Review
UserName

UserName

By : 'George'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : M3

13 Mar 2023
People found this helpful0

Since looking for a property, everyone we have spoken to at Julie Twist have been exceptionally helpful with very quick response times. Initially we spoke to Darren when looking for a property to rent, then frequent contact with Kelly after having our application approved. Finding a new place to ... Read Full Review

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Issues with ...

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4 Star Review
UserName

By : 'Ranee'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M4

18 Aug 2022
People found this helpful0

I had an issue with my tenant (needless to say we all have the occasional one!)and asked Julie Twist -Kelly Davenport to assist. She not only listened but helped to draft a letter I find the staff very helpful and Kelly was very ... Read Full Review

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Great service.Found a tenant ...

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5 Star Review
UserName

UserName

By : 'Andrew'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M4

23 Feb 2021
People found this helpful0

Great service. Found a tenant very quickly and were very good at updating me all along the way. Very professional and dedicated ... Read Full Review

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I have never been let down by ...

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5 Star Review
UserName

By : 'Patrick'
Services : Letting( As a Owner )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : M3

14 Jan 2021
People found this helpful0

I have never been let down by Julie Twist, no matter who I deal with! Everyone is very much on the same page when it comes to service. Take a ... Read Full Review

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A big thank you to Yvonne, ...

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5 Star Review
UserName

UserName

By : 'Michael'
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : M1

5 Oct 2020
People found this helpful0

A big thank you to Yvonne, Fil and Sian at Julie Twist for finding good tenants for us, yet again! And a separate thank you to Yvonne for managing the move in with zero hassle for us. Julie Twist are a breath of fresh air and professionalism compared to other Letting Agents & Managers in ... Read Full Review

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Excellent help received from ...

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5 Star Review
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UserName

By : 'Dan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M50

10 Jan 2020
People found this helpful0

I am a tenant living at St Lawrence Quay. Yvonne Cook was incredibly helpful for me, when on a Thursday morning on my way to work I had the embarrassment and misfortune of dropping my keys down a drain between my flat and my car. This is the first time that such a thing has happened to me, and ... Read Full Review

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By : Yvonne Cook

13 Jan 2020

Thank you for your lovely comments Dan, always happy to ...

I WOULD LIKE TO SAY MANY ...

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5 Star Review
UserName

UserName

By : 'NOOR'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : M50

7 Nov 2019
People found this helpful0

I WOULD LIKE TO SAY MANY THANKS AND I REALLY APPRECIATE YOUR HARD WORK WITH ME. SUPERSTAR Yvonne Cook & Kelly Davenport BOTH OF THEM WERE SUCH A NICE CUSTOMER SERVICES AND EXCELLENT WORK I BEEN WORKING WITH THEM FOR THE PAST 12 YEARS ... Read Full Review

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Very ...

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5 Star Review
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UserName

By : 'Mark'
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : M50

25 Oct 2019
People found this helpful0

Yvonne, Kelly and Fil are always prompt and clear with their communication and have consistently provided an excellent service. Many thanks ... Read Full Review

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By : Yvonne Cook

28 Oct 2019

Thank you Mark for your lovely comments, also glad to hear we are doing a good ...

Without doubt the most ...

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5 Star Review
UserName

UserName

By : 'Bridget'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : M1

16 Sept 2019
People found this helpful0

Without doubt the most helpful, friendly and professional estate agents I've had the pleasure of using. If I could give more stars I would! Special thanks to Sian and ... Read Full Review

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Excellent ...

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5 Star Review
UserName

By : 'Imogen'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M1

8 Jul 2019
People found this helpful0

Excellent - everyone I spoke to at Julie Twist was very helpful and friendly throughout, I would definitely recommend ... Read Full Review

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By : Helen Bowers

10 Feb 2020

Thanks for your feedback Imogen, it\'s very much appreciated! Kind Regards Helen ...

Amazing ...

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5 Star Review
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UserName

By : 'OD'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M3

18 Jun 2019
People found this helpful0

Excellent customer service. Quick response at all time and very helpful staff. I'm very grateful for Yvonne service. She has been very keen in responding my emails and willing to solve any ... Read Full Review

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They are always there to ...

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5 Star Review
UserName

By : 'Wei'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : M50

29 May 2019
People found this helpful0

Love the passion and their commitment in doing their job. They have supported me throughout the sales. The best servive I have experienced and received from Paul,Kelly and Ani that no other agents provide. Thanks ... Read Full Review


Comments on Agent Fees

good

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Awful ...

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1 Star Review
UserName

By : 'Mick'
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : No
Postcode : M50

25 May 2019
People found this helpful0

Despite their very high management fees they do not provide adequate service. I have to chase them to chase rent payments and their maintenance department is truly awful. Incompetent, unresponsive and slow. Kelly in their Quays branch is the only bright spot in an otherwise terrible ... Read Full Review


Comments on Agent Fees

Expensive even if they provided the service they promise - which they don’t.

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By : Steve

19 Jun 2019

I had a similar bad experience, didn\'t find them professional and provide no clarity on references and had to \"request them from tenants\". It was a let only and they without 6 months advanced rent ...

Excellent ...

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5 Star Review
UserName

UserName

By : 'Martin'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M50

29 Apr 2019
People found this helpful0

We have been with Julie Twist for the last year or so,and they have been extremely efficient in managing the property for us.With the first tenant,we had an issue with a flood in the flat,which they managed to help resolve for us,with new flooring needing laying down and subsequently we also had to ... Read Full Review


Comments on Agent Fees

Appear to be reasonably priced

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A great ...

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5 Star Review
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UserName

By : 'James'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : M50

6 Feb 2019
People found this helpful0

I recently moved into an apartment, with Julie Twist as the letting agent. From start to finish, their approach was friendly, professional and incredibly prompt. All questions were answered via email almost immediately, and staff were always happy to help. If you see a property advert with these ... Read Full Review


Comments on Agent Fees

Fair

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By : Yvonne Cook

7 Feb 2019

Thank you so much for lovely comment James, always happy to ...

Great ...

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5 Star Review
UserName

UserName

By : 'Gordo'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : M50

22 Jan 2019
People found this helpful0

Carol was excellent through out our stay at the property from the check in all the way through to the check out. She was able to help us with all queries we had and was always friendly and warm to deal ... Read Full Review


Comments on Agent Fees

I felt the fees were in line if not lower than the industry standard

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By : Carol

23 Jan 2019

It was my pleasure, if you are ever looking again please come and see us, all the ...

Very ...

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5 Star Review
UserName

By : 'Yuchen'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : M5

14 Dec 2018
People found this helpful0

The most impressive thing during my purchase process is the selling team is so responsive. Kelly Davenport took us to view the flat first. There was some communication misunderstanding but other than that Kelly is very friendly and efficient. Ani Kraja then took over from Kelly after I put my offer ... Read Full Review


Comments on Agent Fees

I didn’t pay anything to the agent as a buyer

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By : Paul

14 Dec 2018

Hi Yuchen, thank you for your lovely review and your custom, we hope to work will you in the future, we are seriously considering not referring our clients to the solicitors you used Have a ...

Great ...

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5 Star Review
UserName

By : 'LScariano'
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : M1

10 Dec 2018
People found this helpful0

Never had I had such a speedy process, and amazing assistance from both of these people. Could not ask for better help getting my new place ... Read Full Review

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Great ...

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5 Star Review
UserName

By : 'Alex'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : M15

18 Sept 2018
People found this helpful0

Although the fee is not cheap but you get what you pay for. With close follow up, tenant is being found quickly with Kelly and realostic solutions are being proposed to close the deal smoothly. Then the case is passed to Helen who help me to onboard the tenant smoothly and all the paperworks are ... Read Full Review


Comments on Agent Fees

Not cheap but service proves the pricing.

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