From the moment I called to enquire about a possible rental and all the way to collecting the keys I am very impressed with the way Jones Robinson's dealt with/looked after me as a customer. I would like to thank Nicola and the rest of the team for a very professional and efficient... Read Full Review

We recently sold our property using Jones Robinson. We primarily dealt with Paul Hodgson and Deborah Tomlin who were both professional and supportive throughout the process. They both never failed to return a phone call or answer a query and we really felt they were backing us all the way. I... Read Full Review

Am highly unimpressed with Jones Robinson. They are the worst agent we have ever used and will never use again! We moved into the property and it was dirty both carpets and curtains needed cleaning and it was obvious nothing had been cleaned since the last tenants moved out [confirmed by the... Read Full Review

Jones Robinson represented the seller when we purchased the property. We were so impressed by the team members we had contact with (compared to the company we had engaged) that Jones Robinson was first on our list when it came to moving on. Paul Robinson gave excellent service and advice. If not ... Read Full Review

I initially rented my property through Jones Robinson over three years ago, and they have managed it since. As in everything it is all about the relationships developed and Anna at JR is an absolute pleasure to deal with. Responsive, professional, efficient, 'on the ball' and... Read Full Review

Excellent and professional service from Laura at last year when we relocated from Finland to Newbury. Brilliant service and Jones Robinson team have skills to understand clients who moves abroad to UK to working.... Read Full Review

Anna Lyons has been very helpful with managing my property. She has been very quick to answer queries and is very friendly when replying to messages either by phone or email. I would recommend Jones Robinson to anyone wanting help with renting out their... Read Full Review

Laura was personable, and very easy to work with. She constantly kept us in the loop, and made the process very easy in a stressful period. I would happily work with her again, and would like to thank her and Jones Robinson for making the search, and move simple and... Read Full Review

Excellent service House sold in one week and only took eight weeks to complete sale Deborah was brilliant getting everyone to completion on... Read Full Review

Firstly let me say I DON'T DO REVIEWS - AT ALL - NEVER EVER - normally. But because of the exceptional service I have received I'm breaking with tradition. Jones Robinson were easy to contact always returning calls promptly if they were engaged and everybody I spoke to was polite and very... Read Full Review

They provided a constant stream of viewings from day one. Jones Robinson managed the viewings and within a week we had an acceptable offer. We were kept informed of all developments towards... Read Full Review

Arrogant and incompetent; moving to the Newbury area from outside the district seemed to be the trigger for David Jones to take offence when dealing with us; in his view we were uninformed and un-educated on the Newbury property market he claims to be such an expert in. Having made an offer on a... Read Full Review

Everyone I dealt with was polite and friendly, and did everything possible to help. They took the time to listen to our needs and the needs of the buyers, meaning that the property sold very quickly and we had no time wasters. Deborah was really good at keeping us informed of progress and... Read Full Review

Jones Robinson provided an excellent and comprehensive service when selling my house. They have a real understanding of the housing market in Newbury and ensured I received good advice and professional support throughout the process. I feel that the service they provided after 'the offer' was... Read Full Review

They didn't check that probate had been granted before marketing the bungalow. We only found out about 6/8 weeks down the line when we had organised removal firms and packed up a lot of our house contents. We had to cancel our move and re-schedule for a much later date. Also the details that... Read Full Review

I have had two lots of dealings with Jones Robinson on the first occasion I called up too many times to ask about rental properties to be told that there wasn't any that matched my profile, except when I looked on Rightmove there were lots, so had to keep calling the office everyday to ask why I... Read Full Review

My property first went on the market during a very quiet period so there was initially very little activity or contact from Jones Robinson however once the market picked up more viewings came through. I cant help wondering how well those viewers were briefed when one of them asked me to show him my ... Read Full Review

Extremely pleased with the service I received when selling my property. The property was sold in days, and I was kept well informed of progress until completion. All the members of team that I spoke with were very professional and helpful. I would definitely... Read Full Review

Myself and my partner have had an AWFUL experience with Jones Robinson in Newbury. We moved into a rented property in March and there are still a number of issues which have still not been resolved. The check in inventory was completely ridiculous with pages and pages of faults which were not... Read Full Review

We used Paul Hodgeson to sell our home earlier this year, before the home was even marketed we had a number of viewings booked in and in the end we sold to the first viewer and our asking price was met. Paul and the team at Jones Robinson made sure that the best purchaser was chosen for a speedy... Read Full Review