The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Sales | 100% | 100% | 100% | 0% |
| Lettings | 80% | 95% | 100% | 100% |

By : 'Jóhann'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : No
Postcode : RG18
Steer clear!.... After paying for the top service as sold by Jones Robinson to myself; the communication received was quite frankly disgusting, the amateur mistakes made by JonesRobinson not much better, especially regarding the "top" service I was sold you would expect to receive much ... Read Full Review

By : 'Jamesh'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG14
I have been a tenant in my property for the last three years and couldn't have asked for better service than I have received from Jones Robinson. Any questions or queries I have ever had have been dealt with quickly and in a very professional manner by my main contact Anna Lyons. I would ... Read Full Review
N\/A


By : '18'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG14
Worked well to ensure the sale of the property - excellent work, thank you. Good to get the sale complete without any ... Read Full Review

By : 'Nick'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : RG20
Anna is an asset to the Jones Robinson Team. As a young tenant who has no clue what he is doing, she is very quick to respond to any questions I have no matter how big or small. Couldn't fault the service I've received so ... Read Full Review
Good

By : 'Mia'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG14
With Anna's help I control a residential property portfolio of 7 houses, without a doubt it would be an absolute nightmare without Anna and her team. Professional, knowledgeable, friendly, supportive are but a few words to describe Anna, she makes it all run smoothly regardless of the odd ... Read Full Review
Reasonable costs, and a great source for outside contractors at good rates

By : 'Chris'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG14
Jones Robinson have managed the rental of my property for many years and always deal promptly with any issues or any questions that I have. I'd particularly like to mention Anna, Poppy and Laura for their ... Read Full Review

By : 'Mrs'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : RG18
We rented via Jones for 4 and a half years and have had great service. Anna has been particularly brilliant. Super service and great help at checkout including dealing with the deposit being returned. Highly ... Read Full Review
Good

By : 'Tiago'
Services : Letting( As a Tenant )
Rent PCM : £1520
Would you recommend ? : Yes
Postcode : RG19
I find extremely important the relationship between the tenant and the estate agent. Having a family, I wanted to have a estate agent that would care about my comfort and my family's comfort. I learned about Jones Robinson from few friends that already worked with them and I found everyone at the ... Read Full Review
Fees are the same as for all agents, but the services are exceptional.

By : 'Benyapa'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG18
Anna is always excellent, professional, and extremely helpful. She is the person that I can reply upon all the time. I really appreciate Anna's help and care that she put into the property & me as the ... Read Full Review

By : 'Sarah'
Services : Letting( As a Owner )
Rent PCM : £820
Would you recommend ? : Yes
Postcode : RG14
Anna has been really helpful for me (a landloard). She has delt with me and the tennants professionally and ... Read Full Review

By : 'GS'
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : RG14
We've been tenants in the same property for five years. Always helpful; swift attention when needed; reliable and honest. We've had a variety of people round to do landlord's inspection, always polite, professional and accurate. Can't really comment on the marketing side as this was the first ... Read Full Review

By : 'Jane'
Services : Letting( As a Owner )
Rent PCM : £1
Would you recommend ? : Yes
Postcode : RG14
The agents at Jones Robinson, Anna in particular, have helped me with five rental proerties over a number of years. They have always found suitable tenants quickly and have made the bureaucracy of moving tenants in and out ... Read Full Review


By : 'Newbury'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : RG14
We have been dealing with Jones Robinson in the purchase and tenancy management of numerous properties, we have found them to be very professional and knowledgeable in both fields. The information provided is timely and accurate, their availability to answer questions and give advice when required ... Read Full Review

By : 'Richard'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : RG14
As a first time Tenant, the world of renting is a jungle and Anna is the best Indiana Jones I could ask for She has attentively, diligently and professional professionally dealt with all issues from floorboards to doors. She has made the renting experience seem like a stroll in the park, and that ... Read Full Review

By : 'Carol'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : RG20
We are extremely happy with Jones Robinson who we have been using as our letting agent for over 10 years. They have been particularly valuable in the last year when a leak led to extensive renovations,.which Anna Lyons managed. Always efficient and courteous, she was a star throughout the process ... Read Full Review

By : 'Sue'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : RG14
I went to this Agent after becoming disillusioned with my previous Agent. Immediately it was visible that this Agent was a lot more professional. Once Nicola had handled the setting up of the tenancy, which was all extremely quick, I got passed into the very capable hands of Anna Lyons who would be ... Read Full Review


By : 'Andrew'
Services : Sales( As a Vendor )
Sold price : £217000
Rent PCM : £750
Would you recommend ? : Yes
Postcode : RG20
Our property has been managed for several years by Jones Robinson and we were more than satisfied with the service they provided. We put our property up for sale recently and it was a smooth, uncomplicated process. We were always kept up to date of proceedings and were pleasantly surprised how ... Read Full Review
We changed from another agent to go with Jones Robinson as the fee percentage was far more reasonable.

By : 'Andy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG14
I initially rented my property through Jones Robinson over three years ago, and they have managed it since. As in everything it is all about the relationships developed and Anna at JR is an absolute pleasure to deal with. Responsive, professional, efficient, 'on the ball' and ... Read Full Review

By : 'Heather'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : OX11
Anna Lyons has been very helpful with managing my property. She has been very quick to answer queries and is very friendly when replying to messages either by phone or email. I would recommend Jones Robinson to anyone wanting help with renting out their ... Read Full Review

By : 'Helen'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : RG17
A few weeks before I got married, myself and my partner moved into our first property together. We found the perfect place to rent through Jones Robinson. We found all staff to be friendly and very helpful. Anna Lyons was the staff member who managed our property and I have to say she is an ... Read Full Review