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London SW3, SW3, London SW3
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0% letting fee satisfaction
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Richard Murphy
Elvaston Place Residents
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Address
Jones Lang Lasalle
174 Brompton Road, London, Greater London
SW3 1HP
02038135845
Services offered
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- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Terrible experience - would ...
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1 Star Review
By : 'Richard'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SW4
11 Feb 2022
People found this helpful1
Our initial thoughts with dealing with Henrietta JLL were all positive and were having a great experience. We got offered the property we wanted and were over the moon. We got the contract and put down the deposit and were told ‘100% this property is ours’. Then all of a sudden... Read Full Review
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Our initial thoughts with dealing with Henrietta JLL were all positive and were having a great experience. We got offered the property we wanted and were over the moon. We got the contract and put down the deposit and were told ‘100% this property is ours’. Then all of a sudden we got a call from Siobháin and our day completely changed. 2 long phone calls and a lot of unnecessary stress occured as we were told we may lose the property after turning down 2 others that day as we were told we had this one which left us with nothing. These phone calls led to me being told I should of known the facts about the property even though I had asked the question which council tax it was and was told Wandsworth. Turns out it was Lambeth council tax and that I should of known myself. I think letting agents should know the facts about a property in the future and not blame the potential tenant. As mentioned again I did ask the question. But this was still my fault I was told.
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Richard Murphy said about Jones Lang Lasalle
Services : Letting( As a Prospective Landlord/Tenant )Date: 11th Feb 2022
Our initial thoughts with dealing with Henrietta JLL were all positive and were having a great experience. We got offered the property we wanted and were over the moon. We got the contract and put down the deposit and were told ‘100% this property is ours’. Then all of a sudden we got a call from Siobháin and our day completely changed. 2 long phone calls and a lot of unnecessary stress occured as we were told we may lose the property after turning down 2 others that day as we were told we had this one which left us with nothing. These phone calls led to me being told I should of known the facts about the property even though I had asked the question which council tax it was and was told Wandsworth. Turns out it was Lambeth council tax and that I should of known myself. I think letting agents should know the facts about a property in the future and not blame the potential tenant. As mentioned again I did ask the question. But this was still my fault I was told.
I was repeatedly told Henrietta was a graduate by Siobháin. But stating that someone is a graduate when someone makes a mistake you can’t just say ‘oh she’s a graduate, that’s not the company she’s working fors fault’. From what was turning out to be a great day it was one of the worst experiences I’ve ever had.
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Mismanagement and Lack of ...
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1 Star Review
By : 'Elvaston'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : SW7
19 Sept 2021
People found this helpful2
We are a group of residents of Elvaston Place in London in a building managed by JLL. We have had multiple safety issues due to the mismanagement of the building. The property manager fails to attend the property and the residents are the ones trying to solve the issues and provide access to... Read Full Review
Comments (0)We are a group of residents of Elvaston Place in London in a building managed by JLL.
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Elvaston Place Residents said about Jones Lang Lasalle
Services : Letting( Property Management )Date: 19th Sep 2021
We are a group of residents of Elvaston Place in London in a building managed by JLL.
We have had multiple safety issues due to the mismanagement of the building. The property manager fails to attend the property and the residents are the ones trying to solve the issues and provide access to contractors. JLL continues to delay the mandatory reparations with excuses such as they can't access the elevator motor room or that the reparations are very expensive.
I can only speak for my experience with the property managers of that address. I hope the rest of JLL is better.
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