Mike said about Jackson Equestrian Ltd

Services : Letting( As a Prospective Landlord/Tenant )Date: 31st May 2021

Kept waiting for over a month by Jacksons despite repeatedly asking for a contract, told it was their solicitor causing the delay. Meanwhile they continued to market the property on RightMove.

We were asked for £10k up front without a contract, and a deposit that was substantially more than the advertised amount.

We had direct communication with the Landlord which seemed to be good. Several months after viewing (and a couple of days before our scheduled moving date) we were finally asked for a holding deposit. Property still advertised as available, told it was a mistake. At this point we had lost a lot of confidence in Jacksons.

Then when the draft contract is finally amended and being approved we are told that the landlord is no longer willing to rent to us – 48 hours before the removers were due to arrive!

Followed up with the MD who took no responsibility whatsoever for the many bad practices.

A disappointing and costly experience for us, not to be repeated.

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