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York, YO1
2.6/5, 5 Reviews
40% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
No Description Found
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 0% | 99% | £750 | £750 |
Address
Hunters Property Group
18-19 Colliergate, York, Yorkshire
YO1 8BN
01904 621 026
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Hunters Property Group Branches (View All 13)
Rude incompetent ...
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1 Star Review
By : 'Emily'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : YO1
19 May 2020
People found this helpful0
The staff are very rude to the extent that they are nasty. They are not good at record keeping and you have to keep records yourself and prove them wrong even then they try to wriggle out of everything. Horrible company and dealt with them for a house sale, business purchase and... Read Full Review
Comments (0)
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Emily Woollin said about Hunters Property Group
Services : Letting( As a Tenant )Date: 18th May 2020
The staff are very rude to the extent that they are nasty. They are not good at record keeping and you have to keep records yourself and prove them wrong even then they try to wriggle out of everything. Horrible company and dealt with them for a house sale, business purchase and rental.
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1. When we viewed the ...
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1 Star Review
By : 'Upset'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : YO41
20 Dec 2012
People found this helpful1
1. When we viewed the property the Estate agent turned up at the wrong property and the lady who owned the house had no idea we were there to view the house. The second person to view the property turned up ten minutes after us and the lady who owned the house had no idea about them either. NOT A... Read Full Review
Comments (0)1. When we viewed the property the Estate agent turned up at the wrong property and the lady who owned the house had no idea we were there to view the house. The second person to view the property turned up ten minutes after us and the lady who owned the house had no idea about them either. NOT A GOOD START!
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Upset Tenant said about Hunters Property Group
Services : Letting( As a Tenant )Date: 20th Dec 2012
1. When we viewed the property the Estate agent turned up at the wrong property and the lady who owned the house had no idea we were there to view the house. The second person to view the property turned up ten minutes after us and the lady who owned the house had no idea about them either. NOT A GOOD START!
2. We decided the the property was nice enough to rent, based on the 15 minute viewing we had, during this viewing we were told the property was very quiet, however this turned out to be a lie and there is a bus that runs from 6AM right outside the front of the house and this caused the whole house to shake, the noise from the traffic is unbearable most days, to say we live in a small village, the noise is worse than when I live in London! Miss selling to say the least!
3. Once we had made the mistake of signing the contract and moving in we only noticed the horrendous noise levels, which we complained about and Fran McCarthy suggested we should have noticed the noise levels during the 15 minute viewing, like you can tell during such a short time span???
4. The first payment was due to leave my account by standing order, this was arranged the Hunters Estate agent and the relevant form was completed and signed whilst I was in their office... And at the hands of the agent to post off. We then receive a call say the payment has not come out my account and they presumed we had made the mistake, which is insane because they were the people who had set this up with my bank details. They then threaten us with a £20 charge in the event this happens again. At this point I could not believe what we had signed up with.
5. We were assured that the leaking taps would be replaced around the time we moved in and now after making a complaint about this, no-one has come round to repair the taps and we are on a water meter, so obviously we will be billed for the extra water usage and it has been over a week ago since we first made contact about this urgent matter.
6. I forgot to add the online forms they make you fill out are horrendous and even the bloke I dealt with said "Yes everyone says these forms are the worst they have ever used".
If you have any sense avoid these people like the plague, its just another UK company who cares more about taking the money and delivering no customer service when it matter. AVOID!!
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Terrible, no idea about how ...
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1 Star Review
By : 'A&C'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
18 May 2012
People found this helpful0
Terrible, no idea about how to manage a sale! Had an offer accepted and a verbal confirmation by Hunters....'saying there would be no more bids on the property – its yours'!!. Then in 30mins I had a call saying there had been a better (Higher) offer accepted and I would need to bid higher.... Read Full Review
What agent could do to change your mind?
Be transparent and consistent during the bidding process Work hard for the buyer to obtain a reasonable price - not just the seller Maintain Hunter company policies during the bidding process, rather than agreeing to random bids. Dealing with compliants better - offering customers to speak with management, without being prompted General improvement in competency of staff
Comments (0)Terrible, no idea about how to manage a sale! Had an offer accepted and a verbal confirmation by Hunters....'saying there would be no more bids on the property – its yours'!!. Then in 30mins I had a call saying there had been a better (Higher) offer accepted and I would need to bid higher. Total miss management and even after offering the asking price, we were advised that we needed to offer best bids by a certain time. The moral principal of giving the asking price, having been messed about still didn't make them work for the buyer who overall has been treated badly.
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A&C said about Hunters Property Group
Services : Sales( Prospective Vendor/Buyer )Date: 18th May 2012
Terrible, no idea about how to manage a sale! Had an offer accepted and a verbal confirmation by Hunters....'saying there would be no more bids on the property – its yours'!!. Then in 30mins I had a call saying there had been a better (Higher) offer accepted and I would need to bid higher. Total miss management and even after offering the asking price, we were advised that we needed to offer best bids by a certain time. The moral principal of giving the asking price, having been messed about still didn't make them work for the buyer who overall has been treated badly.
Be careful when dealing with hunters as your offer, even if accepted verbally, isn't worth anything and they are TOTALLY on the side of the seller! Management of customers is very poor, with staff actually slagging each other off and suggesting lack of competency for internal failures!!
Buyers are warned!!
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Very good, this agent knows ...
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5 Star Review
By : 'Jerry'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
3 Jan 2012
People found this helpful0
Very good, this agent knows the area, knows their job, they keep in touch with you and by far the best we have dealt with after 5 moves in 10 years, highly... Read Full Review
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Jerry said about Hunters Property Group
Services : Sales( As a Vendor )Date: 3rd Jan 2012
Very good, this agent knows the area, knows their job, they keep in touch with you and by far the best we have dealt with after 5 moves in 10 years, highly recommended
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Hunters York gave us ...
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5 Star Review
By : 'DH'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
29 Sept 2011
People found this helpful0
Hunters York gave us excellent service, they did all the viewings whilst we were away on holiday, and sold the house in less than 2 weeks (although below value). The friendly office staff kept us informed at all times, and we would happily recommend them to anyone looking for an estate agent in... Read Full Review
Comments (0)Was this helpful?:
DH said about Hunters Property Group
Services : Sales( As a Vendor )Date: 29th Sep 2011
Hunters York gave us excellent service, they did all the viewings whilst we were away on holiday, and sold the house in less than 2 weeks (although below value). The friendly office staff kept us informed at all times, and we would happily recommend them to anyone looking for an estate agent in York. We have also used them in the past with no problems.
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