After renting from Homebuyers of Pudsey for 2 years (having never missed her payments), my partner is now being lied to regarding the refund of her deposit. Being fobbed off by fabricated damages, in an effort to keep over £700. Repeated requests for evidence are ignored. The house has ... Read Full Review

From start to finish my tenancy was a shambles. It began with administrative errors meaning I was getting harassed for late rent payments during the first month due to agents typing wrong date for rent payment on agreement. They later refused to show me the tenancy agreement, saying I was not a... Read Full Review

8 years of tenancy we struggled to get things repaired waited for years for a simple lock to be changed accused of paying for something we never damaged even if reported really annoying and some staff not really nice and helpful...bad... Read Full Review

Excellent service! Polite, professional and competent staff, they went out of their way to keep me informed and reassured throughout the sale of my house . Always happy to see and help you whenever you pop into the branch. I would like to say a special thank you to Diane, Janet, Zoe and Dave.... Read Full Review

After a decent service from Homebuyers during our tenancy, we had a very negative ending to our tenancy. Homebuyers wanted to take approx 90% of our deposit, complaints included scuffs to the mail box and plug sockets, a ridiculous cleaning fee (£300 on a 2 bed terrace) despite us spending... Read Full Review

Would not recommend this agency to anyone. The staff are so rude- especially Julie in the lettings office. Constantly fobbed off by them, they promise to fix things but don't get them fixed, no sense of urgency from them other than to get your money. Can't wait to move out & would not be... Read Full Review

Excellent Agent. They stood up for me against a tenant who was used to bullying his way through life and made sure I received what was fair from their deposit. Can't thank them enough... Read Full Review

The worst experience I've ever had renting a property. The staff on the lettings side are rude, unprofessional liars. Repairs take months to complete. They entered the property without my permission then lied and said they'd not been round. They botched all jobs with incompetent untrained workers.... Read Full Review

Do not use this agency to rent a property through. Should you have the unfortunate experience of doing so make sure you aren't fobbed off by their poor inventory and take responsibility to photos of everything before and after (if they even let you attend the handover at the end of the term). You... Read Full Review

Excellent service from the lettings team. They manage my properties so well I have now given them complete control of all repairs and decision making and the service just gets... Read Full Review

do not rent any property from this agency! avoid like the plague. Both times i have rented off them i have been charged for stuff that was already done before i moved in. One property we moved in to hadn't been cleaned or anything and they told us we wouldnt have to clean the property when we moved ... Read Full Review

Do not touch this Agency in any format. Unprofessional, untrained, incompetent and discourteous. Issues I had when dealing with them while they managed my property while I was abroad: 1) Failed to obtain a Gas certificate (legal requirement) 2) Failed to notice damage to property rear... Read Full Review

DO NOT USE THIS AGENCY! Landlord wanted the house back due to "relationship break down" which was fair enough, but Homebuyers moved landlord back into our property BEFORE our tenancy was up and without any prior warning. Moved him in whilst we were at work so could not do anything or... Read Full Review