By : 'Londoner' Services : Property Management Sold price : £1100000 Would you recommend ? : No Postcode : SW1V
16 Jan 2021
People found this helpful0
Having dealt with several management companies, over my years of living in London, Dauntons has to be the worst. One of the biggest complaints is the lack of transparency over expenditure. When work needs to done, most of us expect our agent to supply competitive quotes and get the best price.... Read Full Review
Services : Property Management( )Date: 16th Jan 2021
Having dealt with several management companies, over my years of living in London, Dauntons has to be the worst. One of the biggest complaints is the lack of transparency over expenditure. When work needs to done, most of us expect our agent to supply competitive quotes and get the best price. Nope, not Dauntons! When the cost of items is queried, clients are met with rudeness and condescension. I have never encountered a management company that does not give a detailed accounting along with an invoice for management fees. Rendall Ritner, Encore Estates.... all beat Dauntons hands down for service and transparency.
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Dauntons are absolutely atrocious. They bill without detailed accountability and are rude and obnoxious to deal with. When there were issues over legal property queries, they are clueless. They are...
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5 Star Review
Alex
By : 'Sarah' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SW1V
30 Aug 2018
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I have dealt with many estate agents over the years but Alex Jerram, who I have now engaged twice, has always provided me with a professional, efficient and seamless service in what is inevitably a fairly stressful time. Alex was always on top of the game acting as the vital conduit between,... Read Full Review
Services : Sales( As a Vendor )Date: 29th Aug 2018
I have dealt with many estate agents over the years but Alex Jerram, who I have now engaged twice, has always provided me with a professional, efficient and seamless service in what is inevitably a fairly stressful time. Alex was always on top of the game acting as the vital conduit between, purchaser, vendor and both sets of solicitors ensuring I always knew what was happening.His professional yet friendly approach and realistic assessment of the housing market encouraged utrust and I am very happy to recommend him.
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Luckily, for 28 years, I ...
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5 Star Review
Alex
By : 'Susan' Services : Sales( As a Vendor ) Sold price : £310000 Would you recommend ? : Yes Postcode : SW1
17 Nov 2014
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Luckily, for 28 years, I lived in Pimlico - where Dauntons are based. So I knew their excellent reputation, and met several of the staff over the years. They did an outstanding job. Alex gave me excellent advice over the 10 months I was planning the move, as well as helping me make my flat look as... Read Full Review
Services : Sales( As a Vendor )Date: 17th Nov 2014
Luckily, for 28 years, I lived in Pimlico - where Dauntons are based. So I knew their excellent reputation, and met several of the staff over the years. They did an outstanding job. Alex gave me excellent advice over the 10 months I was planning the move, as well as helping me make my flat look as attractive as possible. Hayley did a terrific job of showing it, and Nicky guided me through the delicate options after I received 4 offers! They were all so enthusiastic and easy to talk to that they made the whole process a real pleasure.
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We have been clients of ...
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5 Star Review
Nicky
Alex
By : 'David' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SW1V
3 Mar 2014
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We have been clients of Dauntons for 10 years with full management service, for letting our flat. The service was always good. Since Lettings Manager Nicky has come on board the service went from good to excellent, efficient, professional on top of her game. We decided to sell & of course... Read Full Review
David & Eileen Bloomer said about Hogarth Estates
Services : Letting( As a Owner )Date: 3rd Mar 2014
We have been clients of Dauntons for 10 years with full management service, for letting our flat. The service was always good. Since Lettings Manager Nicky has come on board the service went from good to excellent, efficient, professional on top of her game. We decided to sell & of course Dauntons looked after us. The sales dept., Sales Manager Alex & Ben were an absolute pleasure to deal with, nothing too much trouble. Again very professional, efficient & good humoured. If letting/selling your property in SW1V area, we would highly recommend this team "perfect".
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My wife rented a property ...
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1 Star Review
Nicola
By : 'Simon' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SW1
3 Mar 2014
People found this helpful1
My wife rented a property through Dauntons; the flat was apparently also owned by one of the management there. When we left the property we received many unreasonable deductions, some of which ran contrary to the inventory 'check out' report. They were poorly organised and did not return calls... Read Full Review
What agent could do to change your mind?
More organised, responded to communication, been reasonable.
Services : Letting( As a Tenant )Date: 3rd Mar 2014
My wife rented a property through Dauntons; the flat was apparently also owned by one of the management there. When we left the property we received many unreasonable deductions, some of which ran contrary to the inventory 'check out' report. They were poorly organised and did not return calls and emails efficiently. We now rent nearby through a larger 'proper' agent, and have no problems, such a difference. I would avoid these guys at all costs - we have put a complaint in with the regulator/trade body.
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Dauntons had full management ...
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5 Star Review
By : 'Sue' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SW1P
21 Oct 2013
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Dauntons had full management reponsibility for letting my flat for nine and a half years and have recently sold it on my behalf to my complete satisfaction.
Contact I have had over this period with every member of staff has been excellent in every respect:
the consistently sound management of the ... Read Full Review
Services : Sales( As a Vendor )Date: 21st Oct 2013
Dauntons had full management reponsibility for letting my flat for nine and a half years and have recently sold it on my behalf to my complete satisfaction. Contact I have had over this period with every member of staff has been excellent in every respect: the consistently sound management of the flat, and the subsequent sale - all dealt with in an extremely efficient and professional manner. I have no hesitation whatsoever in recommending Dauntons to anyone interested in any aspect of buying, selling or letting property in London.
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I put my flat on the market ...
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5 Star Review
By : 'P' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SW1
26 Jul 2013
People found this helpful0
I put my flat on the market through Dauntons, It was sold for the asking price the following day.I was amazed,The staff were extremely helpfull and professional .I would heartily recommend... Read Full Review
Services : Sales( As a Vendor )Date: 25th Jul 2013
I put my flat on the market through Dauntons, It was sold for the asking price the following day.I was amazed,The staff were extremely helpfull and professional .I would heartily recommend them.
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I used Louisa to let my ...
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5 Star Review
Louisa
By : 'Will' Services : Letting( As a Owner ) Would you recommend ? : Yes
7 Nov 2012
People found this helpful0
I used Louisa to let my property and was very happy with the results. Great communication throughout and a quick letting meaning no lost rent when previous tenants moved... Read Full Review
Services : Letting( As a Owner )Date: 7th Nov 2012
I used Louisa to let my property and was very happy with the results. Great communication throughout and a quick letting meaning no lost rent when previous tenants moved out.
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Louisa was great, one of the ...
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5 Star Review
Louisa
By : 'cfj1974' Services : Letting( As a Tenant ) Would you recommend ? : Yes
2 Nov 2011
People found this helpful1
Louisa was great, one of the best agents I've used so far, she knew exactly what would suit our requirements, no time-wasting on properties that would never have suited us, that really frustrates me. Being based in Pimlico was really useful, didn't have to travel far, knew the area.. small,... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Nov 2011
Louisa was great, one of the best agents I've used so far, she knew exactly what would suit our requirements, no time-wasting on properties that would never have suited us, that really frustrates me. Being based in Pimlico was really useful, didn't have to travel far, knew the area.. small, personal service.. have had terrible experiences in the past so this was a relief.
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Rented a house, only viewed ...
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5 Star Review
By : 'Claire' Services : Letting( As a Owner ) Would you recommend ? : Yes
19 Oct 2011
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Rented a house, only viewed properties that I wanted never ones that weren't... Read Full Review
Services : Letting( As a Owner )Date: 19th Oct 2011
Rented a house, only viewed properties that I wanted never ones that weren't relevant!
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I rented through Dauntons for ...
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5 Star Review
By : 'Emily' Services : Letting( As a Tenant ) Would you recommend ? : Yes
7 Apr 2011
People found this helpful0
I rented through Dauntons for about 3 years, in two different properties. They are getting a bad rap on here which is unfair so I wanted to comment and say that I always found them to be fair and helpful. It's never nice having to pay money out for renting a flat but they made the process a smooth... Read Full Review
Services : Letting( As a Tenant )Date: 6th Apr 2011
I rented through Dauntons for about 3 years, in two different properties. They are getting a bad rap on here which is unfair so I wanted to comment and say that I always found them to be fair and helpful. It's never nice having to pay money out for renting a flat but they made the process a smooth one both times, they were also fair in dealing with my deposit at the end too. I'd happily recommend them to anyone looking to rent in London.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Should you have any problems with the service received from us which you are unable to resolve with the member of staff who has been acting on your behalf you should write to James Gubbins at our address 8 Denbigh Street,
London, SW1V 2ER.
The complaint will be acknowledged within 7 working days of receipt and a full investigation undertaken. A formal written outcome will be sent to you within 14 working days of our acknowledgement to you. This reply will also
confirm that you are entitled, if dissatisfied, to refer the matter to Ombudsman Services.