The UK's Largest Customer Review Website for the Property Industry
London, SW19
1/5, 5 Reviews
0% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
33% sales fee satisfaction
33% letting fee satisfaction
No Description Found
No Staff Registered
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 33% | £0 | £0 |
| Lettings | 100% | 33% | £1,300 | £2,500 |
Address
Hawes & Co
6 High Street, London, Greater London
SW19 5DX
020 8946 1000, 020 8944 5110
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Hawes & Co Branches (View All 7)
Terrible company, take your ...
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1 Star Review
By : 'A'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £2500
Would you recommend ? : No
Postcode : SW19
18 Jul 2024
People found this helpful0
I recently had a terrible experience with Hawes & Co in Wimbledon Village. I was dealing with Janine in the Lettings team and everything was going great until she left. I was supposed to move in to a property however Hawes & Co never sent me the tenancy agreement to sign and still... Read Full Review
Comments (0)
I recently had a terrible experience with Hawes & Co in Wimbledon Village.
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A said about Hawes & Co
Services : Letting( As a Prospective Landlord/Tenant )Date: 18th Jul 2024
I recently had a terrible experience with Hawes & Co in Wimbledon Village.
I was dealing with Janine in the Lettings team and everything was going great until she left. I was supposed to move in to a property however Hawes & Co never sent me the tenancy agreement to sign and still hadn’t sent it a month and a half later! They kept telling me they would send it and made up various excuses about the landlord not having an email address etc but I never received it and in the end I couldn’t wait any longer as me and my child needed to move out of our current place so I asked them to return my deposit and they refused (even though this was their fault and they’d never sent me the tenancy)!
I’ve tried raising a formal complaint but had no response and everyone I’ve tried to reach out to is now ignoring my calls and messages.
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Unresponsive Agent Ever!!! ...
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1 Star Review
By : 'Melike'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : SW19
5 Feb 2022
People found this helpful1
Unresponsive Agent Ever!!! They arrange me viewing, then cancelled because they accept other people’s offer, even before show me the flat. If they don’t show me why they arrange a day and they said this is earliest day They can do. Don’t waste your time with that... Read Full Review
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Melike Ozturk said about Hawes & Co
Services : Letting( As a Tenant )Date: 5th Feb 2022
Unresponsive Agent Ever!!! They arrange me viewing, then cancelled because they accept other people’s offer, even before show me the flat. If they don’t show me why they arrange a day and they said this is earliest day They can do. Don’t waste your time with that agency don’t make any appointment they are not reliable, they are giving expectation and then giving nothing.
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Hawes and Co are the worst ...
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1 Star Review
By : 'SVT'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : SW19
18 Oct 2014
People found this helpful4
Hawes and Co are the worst letting agents I have encountered in 10 years. They promised to resve a damp issue prior to us moving in, they didn't. When we moved in the previous tenants left a ton of rubbish in the back garden. Hawes thought it was appropriate to put items like a flat football... Read Full Review
Comments (0)Hawes and Co are the worst letting agents I have encountered in 10 years. They promised to resve a damp issue prior to us moving in, they didn't.
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SVT said about Hawes & Co
Services : Letting( As a Tenant )Date: 17th Oct 2014
Hawes and Co are the worst letting agents I have encountered in 10 years. They promised to resve a damp issue prior to us moving in, they didn't.
When we moved in the previous tenants left a ton of rubbish in the back garden. Hawes thought it was appropriate to put items like a flat football and a broken bicycle on the inventory.
The boiler broke. They failed to fix it for weeks. They claimed they liaised with the landlord over issued with the washing machine, ill fitting curtains and a blind. They did not.
During a repair they called out a handyman. Who then forgot the keys, which is perfectly acceptable. He then phoned to say that this happened. The Letting Agent, obviously not speaking to the handyman called to say he could not attend the appointment as he had an emergency to attend. An outright lie.
I broke my leg - and was therefore housebound, and therefore shocked that one day Hawes had given the key to a gas inspector who just let himself in, without informing me. What a shocking invasion of privacy.
On checkout they tried to charge for items that were never on the inventory. Throughout this entire tenancy they have lacked any professionalism or customer service. We had to go to a tribunal.
If you rent from this company, be aware.
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Terrible experience during ...
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1 Star Review
By : 'James'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW19
18 Apr 2013
People found this helpful4
Terrible experience during the 2 years of tenancy. We have been experiencing serious issues with dump and nothing was resolved after contacting them every day for more than a month. We then decided to leave the property and they deducted lots of money from the deposit without any clarification on ... Read Full Review
Comments (1)Terrible experience during the 2 years of tenancy.
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James said about Hawes & Co
Services : Letting( As a Tenant )Date: 17th Apr 2013
Terrible experience during the 2 years of tenancy.
We have been experiencing serious issues with dump and nothing was resolved after contacting them every day for more than a month.
We then decided to leave the property and they deducted lots of money from the deposit without any clarification on this.
AVOID!!!!
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By : Lettings Manager
7 May 2013Dear James Thank you for your comments. As you have put very few details it is difficult for me to comment on your individual problem with damp. However regarding the return of the deposit, any...
They had a landlord managing ...
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1 Star Review
By : 'forevertenant'
Services : Letting( As a Tenant )
Would you recommend ? : No
11 Oct 2012
People found this helpful4
They had a landlord managing the property from ALGERIA!!! We had a roaming UK mobile number to call (costing us a bundle!!!). Of course, the heating stopped working so they got in two handymen - neither of which was Gas Safe registered - who started pulling up the floor boards. They put the... Read Full Review
Comments (1)Was this helpful?:
forevertenant said about Hawes & Co
Services : Letting( As a Tenant )Date: 11th Oct 2012
They had a landlord managing the property from ALGERIA!!! We had a roaming UK mobile number to call (costing us a bundle!!!). Of course, the heating stopped working so they got in two handymen - neither of which was Gas Safe registered - who started pulling up the floor boards. They put the heaters back in such a poor state, they started to flood the flat. I was 38 weeks pregnant at the time. We jumped up and down and, to their credit, Hawes & Co used their contractor and took over management of the flat, but how could they accept a landlord who doesn't even live in the country and is managing the premises? Every other estate agent I have used have expressed horror at this. At the very least, they should have advised us from the outset.
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By : Lettings Manager
7 May 2013Thank you for your comments. It is at Landlord discretion whether to use the management service offered by the Agent. In this case the Landlord has local maintenance people and this has worked...
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