Hawes & Co

absolutely terrible, mould issues not addressed and then totally ignored, ushered out of the shop twice for wanting to complain and despite telling them I moved out on the 3rd October they still say I have to pay rent and are charging me 'storage' because I had no choice but leave as ... Read Full Review

I recently had a terrible experience with Hawes & Co in Wimbledon Village. I was dealing with Janine in the Lettings team and everything was going great until she left. I was supposed to move in to a property however Hawes & Co never sent me the tenancy agreement to sign and still ... Read Full Review

Unresponsive Agent Ever!!! They arrange me viewing, then cancelled because they accept other people’s offer, even before show me the flat. If they don’t show me why they arrange a day and they said this is earliest day They can do. Don’t waste your time with that ... Read Full Review

Worst agents I've ever used. You will never get a response, they will only take your money and give you no service. Stay away, they need to be investigated by the ... Read Full Review

I have dealt with both the Letting & Sales teams at Hawes, Surbiton, and have found them to be outstanding in every way. They are professional, efficient, polite, friendly and most obliging, with nothing being too much trouble for them. Even during the recent Covid-19 Lockdown, when many of ... Read Full Review

We can't praise Paul Mannell & the team at the Wimbledon Broadway branch enough. We had Paul round for an initial valuation and he was by far the best agent we had out of the 10 different ones we tested with. However we received and accepted an offer through a different agent which was too ... Read Full Review

We recently have found a flat to rent through HAWES & CO in Raynes Park. We were treated with a very professional manner by Teresa Woods at Rentals. Teresa kept us informed of what was happening from the very beginning, she showed us the flat in multiple occassions at very short notice, was ... Read Full Review

Very grateful to the promptness and efficiency provided by Michael who willingly supplied a desktop valuation letter which I needed for a Deferred Payment Application to the council. This shows how community-minded this estate agent is. If I need to let the property out, I will certainly consider ... Read Full Review

Hawes and Co offer a really terrible property management service. We reported that the extractor fan was broken and it took them 3 months to fix it (over winter so the property was impossible to heat). Then they left the communal gardens unmaintained for 3 months! (still waiting on this to be ... Read Full Review

We were really satisfied with the service and professionalism shown by the team during the process of selling our property. The same as when we bought it. Always dedicated support and guidance, really friendly approach resulting in sucessful results! Thanks to Sarah, Sam and Charlie for the big ... Read Full Review

I WOULD LIKE TO EXPRESS MY GRATITUDE AND APPRECIATION TOWARDS HAWES AND CO, IN SURBITON. LIANA FOR ALL HER COMMITMENT AND HARDWORK IN MAKING SURE OF PURCHASING OUR NEW HOME IN SURBITON. LIANA'S CONTINUOUS GUIDANCE ENABLED OUR HOME HUNTING MORE COVENIENT AND REALISTIC. REGARDS, ... Read Full Review

The worst letting agency ever. Very unprofessional staff. Really poor customer service. Don't respect tenants at all. Very rude. Just try to avoid this agency. There are so many of good ... Read Full Review

Unprofessional, not in the interest of tenants - They Add clauses to agreements *, particularly around Damp/ Mould issues to remove liability, and will only accept if you are not smart enough to check. They are interested in the Let, obtaining the deposit, but once that's done, there are no ... Read Full Review

We put the property on market with these guys after a very promising first meeting. They were not out highest valuation but they came across realistic. Alarms bells rang after they arranged the first viewing, we all cancelled plans on our saturday all was ready for 10.40- but no one turned up, ... Read Full Review

We bought a house through Hawes and Co in Raynes Park in 2012 and found they made it an even more stressful process than usual. The member of staff we dealt with was rude, patronising, and did not advise us adequately of the buyer's position and situation, such that the sale nearly didn't go ahead. ... Read Full Review

Hawes and Co are the worst letting agents I have encountered in 10 years. They promised to resve a damp issue prior to us moving in, they didn't. When we moved in the previous tenants left a ton of rubbish in the back garden. Hawes thought it was appropriate to put items like a flat football ... Read Full Review

We initially put the property on the market in February 2013 and all appeared to be moving along fine. Then we were passed onto another member of staff to deal with, and about a month later another member of staff and finally finished with the manager. Even though we had the manager dealing with ... Read Full Review

Terrible experience during the 2 years of tenancy. We have been experiencing serious issues with dump and nothing was resolved after contacting them every day for more than a month. We then decided to leave the property and they deducted lots of money from the deposit without any clarification on ... Read Full Review

They had a landlord managing the property from ALGERIA!!! We had a roaming UK mobile number to call (costing us a bundle!!!). Of course, the heating stopped working so they got in two handymen - neither of which was Gas Safe registered - who started pulling up the floor boards. They put the ... Read Full Review

Sales Prevention Officers! Really don't know what these jokers do for their money - they take minimal photos, their floorplans are non-existent or unreadable, they take a minimum of 3 days to return calls (if they bother to return them at all which they frequently don't), they don't do viewings, ... Read Full Review