By : 'Mrs' Services : Sales( As a Buyer ) Would you recommend ? : No Postcode : LE19
15 Jul 2014
People found this helpful4
We have just bought a house via this agent. I am thoroughly disappointed in particular with their attitude towards us as the buyers. When there were problems highlighted in the survey they spoke to me as though it were my fault. They were so unhelpful and I could practically hear them shrugging... Read Full Review
We have just bought a house via this agent. I am thoroughly disappointed in particular with their attitude towards us as the buyers. When there were problems highlighted in the survey they spoke to me as though it were my fault. They were so unhelpful and I could practically hear them shrugging down the phone when we discovered that although they had signed the keys over to us, the previous owner had not moved out. Would not recommend using them and will certainly avoid in the future.
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Mrs M,
I am sorry to hear that you feel disappointed with our Harrison Murray Enderby branch. We take all feedback or comments seriously and would like to take this opportunity to let you know about ...
My neighbour decided to go on ...
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1 Star Review
Sara
Nick
By : 'Mr' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No
9 Feb 2012
People found this helpful4
My neighbour decided to go on the market with Harrison Murray, which is fair enough. However I noticed that when they took a photo of my neighbour's house my house was also in the picture. I requested to the Enderby branch that they take my house out of the photo and noticed an hour later that they ... Read Full Review
What agent could do to change your mind?
They could have been open and helpful- not downright rude and abusive to us
Services : Sales( Prospective Vendor/Buyer )Date: 9th Feb 2012
My neighbour decided to go on the market with Harrison Murray, which is fair enough. However I noticed that when they took a photo of my neighbour's house my house was also in the picture. I requested to the Enderby branch that they take my house out of the photo and noticed an hour later that they changed the picture to one of the lounge. Great, thanks. But two days later I noticed that my house was back up on the internet. I was furious and contacted their head office. 24 hours later I had a letter sent recorded delivery to my house accusing my wife of being associated with another agent in the area. We only wanted them to cut our house out of the picture! I spoke to the managing director of the company, Nick Salmon, who argued that my house was on google maps and as he had to show next door was a semi it was perfectly legal for them to show our house. I will be taking this further as I wasn't in my house as it appears on Google maps, and if it was google maps kindly blank out distinguishing features of your house if asked. Other agents have told me that they would take a house out of the picture if asked, so it seems to be that Harrison Murray are just being awkward, lying and manipulative. I will NEVER use them at any point in my life.
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Sorry it has taken me so long to reply, I have just seen this comment. Unfortunately it would be impossible for the house you rent not to be seen on the photograph as it is a semi detached and is...
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