Don’t let the sales team fool you, once they’ve handed your property to the property management team you’ll be paying monthly for awful service and constant mistakes. If you need someone to manage your property to reduce your risk of headaches, Haart is not for... Read Full Review

It was clear that the agent was trying to be helpful even though the landlord was not communicating at all. I appreciate that the agent did an effort to help me, however their offices are extremely difficult to contact as the lines are always busy. If the company needs to hire more staff, do so.... Read Full Review

Ridiculously unprofessional property management. I would recommend tenants and landlords to STAY AWAY as much as possible. You will waste your nerves, time and they will charge you fees no other agencies usually do and won’t be even bothered to explain and provide evidences of these... Read Full Review

Avoid this branch and company at any cost, No customer service, they do not care about your property, they good to landlord only when the property with them, once let then you done with it, no formal complain procedure so you screwed... Read Full Review

Avoid dealing with this company and the branch..they will chase you until your property available for let once the property lets you need to chase them for the... Read Full Review

Really poor experience of this Haart branch. They wouldn't return our deposit and told us there was 'intent to deduct' and wouldn't let us clarify changes to inventory report. They didn't speak to the landlord to confirm any of the 'intent to... Read Full Review

Maryam Astangi was the best estate agent i ever dealt with, helping and present whenever i needed her to be... Read Full Review

I'd like to thank Mohsin for his helpful and professional conduct throughout. I was able to contact him anytime even on weekends and he was always very happy to... Read Full Review

I would like to say a big thankyou to Scott and Kasia for helping me search for my next family Home. They were very understanding and profesional throughout the whole process. Thank... Read Full Review

We thank Scott for the excellent help. This is the first time we are using this company and we are very pleased with the service. He was very helpful and was clearly experienced in his... Read Full Review

Thank you Scott and Miraj for everything you have done for us in seeling our Flat and buying our beautiful new home. You helped us through a difficult transaction, and with so much expertise. You are a fantastic Estate Agent, and a brilliant team, you promised from the very beginning you would... Read Full Review

I cannot praise Scott Hall of Haart Estate Agent too highly! I had a property on the market in Chiswick which I was not desperate to sell. He got me an offer which I turned down. Scott managed to persuade the buyer to increase it by 10% a fortnight later. Two months later the sale was... Read Full Review

Horrifying customer service. From the first moment in which we were lied to about the time of move-in, to the time living there, during which it was impossible to get help in the place (were only given 1 set of keys for 3 people, lift broken, stove broken, bathroom not cleaned prior to move-in so... Read Full Review

my opinion i have the best of customers services for a letting company so far in my time in UK , Pasuale take serious hes job and he help me and do hes best to fine the best he can for me , And Poonam she was so professional and so glad i be in this Agency me and my family we are fell safe and... Read Full Review

Pasquale was great with helping with our flat hunt. He is very friendly and determined to search for suitable options. Fantastic agent, very attentive and honest, thank you :)). Anna... Read Full Review

Utterly appalling standard of service from Poonam from start to finish and a generally terrible experience as a tenant. A catalogue of errors from initial collection of deposit right through to taking 5 weeks to get my deposit back! I would not recommend using this agency for renting if you are a... Read Full Review

I would never use this estate agent again as fees are extortionate and service is very poor. Do not investigate problems you have reported even if it affects your health. Very bad... Read Full Review

i was shown some clients for my property. i had an offer, but initially Haart had my rent per month wrong on their website. my initial dealings were with Mohsen ali, known as MO, who was polite and listening to my requirements on our first meeting. I told him i was given a special deal of rent... Read Full Review

Very bad experience with the agents. Started off by delaying the move in date and pressurising to contact the home let and putting the fault on us. I am not sure why they charged £500 as fee. The nightmare carried on as the contract was emailed after 4 months of continuos ringing and emailing.... Read Full Review

The agent market strategy was totally wrong. The sales people selling the property were like blank canvas knew nothing of the area and unable to hold conversation with the viewers at open houses. Peter Was full of rubbish trying the gift of the gab every time we... Read Full Review