I heartily recommend Frank Innes West Bridgford. They have just given me the best experience ever of selling a house, and I've had a few in my time. They judged the asking price perfectly, got marketing going very quickly and efficiently, found a rock-solid buyer, negotiated the best... Read Full Review

Our sale was managed by Morgan who is a personable and professional member of the team. She was proficient and responsive, communicating effectively with all parties and navigated through a last minute hitch, not of our making, to bring the sale to a successful... Read Full Review

We would like to express our sincere thanks to the whole team at Frank Innes who have been extremely supportive to us throughout the marketing and sale of our house in West Bridgford. Sharon was always accessible and was proactive in both returning our calls and contacting us to provide up-to-date ... Read Full Review

Jessi was really professional friendly and helpful. She has made our experience really positive. We live at a distance and all our worries and concerns were addressed with an upbeat can do... Read Full Review

We endured a very pleasant experience with Jessi who helped us market our first rental property. She was friendly, extremely informative, professional and very committed to the role. The process from marketing to a tenant moving in was extremely smooth and passed without hindrance. We certainly... Read Full Review

I would like to express my thanks and appreciation for Morgan who throughout the whole process she remained positive and truthful continually supporting myself through; at times; a difficult sale. Without Morgan I do not believe the sale would have proceeded to completion as she calmed the buyers... Read Full Review

We were extremely impressed by the team here, from the initial valuation by Tony - not even a hint of a hard sell - through the complex lockdown process of selling. Tony, the branch manger, and Morgan, our sales negotiator, particularly were fantastic - approachable, available and efficient whilst... Read Full Review

Worst estate agent to have ever dealt with. Terrible customer service, don’t respond back to you. And you can forget ever seeing that tenancy deposit again, even if you’ve left the property in better condition. An absolute... Read Full Review

Wouldn't usually write anything but almost a month after we left a property Frank Innes have still held onto our deposit despite the property in question being in better condition now than it was when we moved in. Found them to be expensive, slow to follow up queries and unwilling to... Read Full Review

We had three quotes from different estate agents and decided to use Frank Innes at West Bridgford as we liked Tony Cotterill's manner and professional approach, felt confident that Frank Innes would do a good job for us and their price was very competitive compared to other agents. We also... Read Full Review

Jessi was absolutely amazing nothing was to much trouble for her she is so friendly and just a lovely person to be around when we met her no matter what time or day I contacted her she always replied she’s just great and we can’t sing her praises... Read Full Review

Jessi Pabla is awesome. I was a little nervous having to go to the office but after meeting with her made me relax. So friendly with a beautiful smile & reasuring. Felt as if I’ve known her before. Professional & very helpful right to the very end. Knows her job. A... Read Full Review

Jessi has been amazing, keeping me well informed with timely updates regarding my rental application and always being positive and cheerful to speak with on the... Read Full Review

Excellent professional service. We are very happy with the service. Jessi is very good, she found the tenants very... Read Full Review

Frank Innes Westbridgford Office, what a great team, fantastic communicators, willingness to assist second to none, always seeking to give the best advice or information relating to matters of concern, I’m very happy I’ve chosen Frank Innes yet again to re- let my property last ... Read Full Review

I have recently used Frank Innes to sell a flat. There were numerous problems with the solicitors but through it all I had superb support from Kim Jones. She sorted out all the queries and re-sent all the forms which had been lost, always with a smile and a cheery word of support. Well done... Read Full Review

Jessi was friendly and Efficacious . She listened to questions and gave ideas to help with setting up a... Read Full Review

Had a great experience throughout when Frank Innes managed the sale of our flat. Morgan went over and above in terms of keeping us up to date and chasing solicitors when required. Nothing was ever too much trouble. Cannot speak highly enough of the service we... Read Full Review

We moved out of our rental with Frank Innes, West Bridgford on the 29th May 2019. The property has since been re-let but after chasing them multiple times in writing and over the phone, asking to hear something, ANYTHING in regards to our deposit we have been advised time and time again that they... Read Full Review

The experience has been expensive and laborious from start to finish. On signing for the house there was a multitude of random charges including £60 admin fees dished out for any reason under the sun. All-together the moving in fees equated to over £700 per person for 3... Read Full Review