my review with my experience, frank Innes, was over powering, didnt let me think .came see my flat, next they had viewing, in less than 2 days this girl had moved in ,before i has time to think, she had moved, they just say your happy with that, art you, this my thoughts on this agency mrs... Read Full Review

I've just bought my first house, and had a very smooth and efficient buying experience using Frank Innes. I would definitely recommend them. There were a few problems along the way to do with the house, but Charlie and Luke in the Derby office were always able to smooth things out. The whole ... Read Full Review

So at first they were fine although I did have to chase them for inspection reports & they aren't great at answering the phone but then things got worse.. They failed to turn up to an inspection, didn't inform the tenants or myself as the landlord.. so 6 weeks later when I... Read Full Review

We were amazed with our agent, Lydia, of Frank Innes, for her continual supports, she answered our inquiries without delays, follow up our issues with extra efforts, her over the top services cannot be found anywhere else in Derby. We highly recommend Lydia to our friends and everyone who requires ... Read Full Review

Frank Innes were a excellellant service. They were quick to arrange the viewings and were available to house sit whilst the viewings took place. Scott was informative and helpful at the first meeting explaining well and reassuring us Alice was in contact with us every step, Alice was easily... Read Full Review

Professional from start to finish. Alice Lambert kept me in the loop, letting me know everything that was going... Read Full Review

Jessica from Frank innes,sales , DERBY was excellent and fantastic from beginning to finish of sale of my property , thanks jes and I appreciate all your efforts and hard... Read Full Review

Dealt with Olivia Williams for the rental of property. She was very professional and helped us secure the rental of the property, great communication and a pleasure to deal... Read Full Review

Dealt with Alice Lambert for the purchase of our new home in breadsall village.She was very professional and helped us secure the purchase of the property great communication and a pleasure to deal with. thanks Nick & Sharon... Read Full Review

Amazing service from the minute I picked the phone up for a valuation to completion. Alice communicated on a weekly basis or more if needed. Couldn’t praise them highly enough. That good I’ve used them again to sell another... Read Full Review

Really good services and Alice has been excellent ! Happy with the communication and coordination of the process. Would totally recommend Frank... Read Full Review

Very satisfied with the service we received, throughout our process we received help and guidance and everyone we spoke to was really polite. I would definitely recommend using frank innes ask will use when we come to buy another property in the future. Very professional and helpful, couldn't ... Read Full Review

Very helpful and support service provided by the team to purchase my property in Derby, in particular, Alice, she has made the whole process smoothly. Highly... Read Full Review

Efficient buying experience, lots of help from Alice coordinating our property search, offer and purchasing. Easy access to information and property viewing despite the current restrictions in... Read Full Review

Great service, very professional and helpful. Would like to thank Alice and Jess for great support. Also branch manager Scott done amazing job, fast and efficient. If needed, will use their services again. Many... Read Full Review

Very happy with Frank Innes the proceeding went very smoothly and we were informed on a regular basis by Alice Lambert who was brilliant. I would recommend this estate... Read Full Review

I’ve used many Estate agents over the years but I can honestly say that Frank Innes is by far the best I’ve ever used....from the time I purchased the property to the actual moving day they kept me fully up-to-date on what was happening. The absolute star of the show is Jessica... Read Full Review

Amazing from start to finish. Contact was brilliant. Very helpful and would definitely recommend. Very easy going staff and always answered... Read Full Review

After 25 years using Frank Innes to rent out a property of mine, I now have found myself compelled to move to another agent. The service I have received from Olivia was nothing but a bad one. As one tenant left I needed to give the place a deep clean and decorate before the next one went in. On... Read Full Review

We have just sold our property in Derby it has been a long haul but helped massively by Alice Lambert. I can't fault our journey selling the apt. all the staff at Frank Innes sales and lettings are highly recommended.There have been moments of stress but all sorted by the competent staff... Read Full Review