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Garstang, PR3
1.6/5, 9 Reviews
11% Recommended
67% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
No Description Found
No Staff Registered
Latest Reviews
Ian Plows
David Threlfall
we are not happy
Anthony Pettinger
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67.00% | 0% | £235,000 | £385,000 |
| Lettings | 0% | 0% | £585 | £585 |
Address
Farrell Heyworth
7 The High Street, Garstang, Lancashire
PR3 1FA
01995 600666
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Farrell Heyworth Branches (View All 24)
Marketed my property for sale ...
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1 Star Review
By : 'Tony'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : PR3
21 Aug 2024
People found this helpful0
Marketed my property for sale with Farrell and Heyworth Garstang. If I could give zero I would. The service I received was non existent, zero communication feedback ridiculously poor. Took them 6 months to put the For Sale sign in the garden. Arranged a viewing without letting me know. Several... Read Full Review
Comments (0)
Marketed my property for sale with Farrell and Heyworth Garstang. If I could give zero I would. The service I received was non existent, zero communication feedback ridiculously poor. Took them 6 months to put the For Sale sign in the garden. Arranged a viewing without letting me know. Several calls asking me if I would reduce the price.
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Tony said about Farrell Heyworth
Services : Letting( Property Management )Date: 21st Aug 2024
Marketed my property for sale with Farrell and Heyworth Garstang. If I could give zero I would. The service I received was non existent, zero communication feedback ridiculously poor. Took them 6 months to put the For Sale sign in the garden. Arranged a viewing without letting me know. Several calls asking me if I would reduce the price.
I have several properties for sale and I can honestly say I have never experienced service like I have experienced with this shower.
If you want good honest advice try elsewhere.
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Very helpful staff in helping ...
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5 Star Review
By : 'Ian'
Services : Online Auctions
Sold price : £385000
Would you recommend ? : Yes
Postcode : PR3
19 Jul 2023
People found this helpful0
Very helpful staff in helping us view and secure a... Read Full Review
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Ian Plows said about Farrell Heyworth
Services : Online Auctions( )Date: 18th Jul 2023
Very helpful staff in helping us view and secure a property.
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Can I give 0 ...
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1 Star Review
By : 'Amy'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : PR3
17 Mar 2023
People found this helpful5
Can I give 0 stars? Our property went on the market almost 15 weeks ago, and in all that time we've had 2 viewings. Even in the slowest market this seems unreasonable. The communication from the office has been very poor, we received a viewing from somone I do not believe was proceedable at ... Read Full Review
Comments (0)Can I give 0 stars?
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Amy Hirst said about Farrell Heyworth
Services : Sales( Prospective Vendor/Buyer )Date: 17th Mar 2023
Can I give 0 stars?
Our property went on the market almost 15 weeks ago, and in all that time we've had 2 viewings. Even in the slowest market this seems unreasonable.
The communication from the office has been very poor, we received a viewing from somone I do not believe was proceedable at the time. I believe this as I was told by 2 members of staff in the office, but the manager disagrees.
We haven't been told what is being done to sell our house, we were told at the original valuation appointment that they hoped it would be sold in 4-6 weeks and we are significantly further down the line with no update of what is happening. The only advice we've had in that time is to reduce the price, even though we originally listed at the recommended price.
We are very unhappy with the service and would not recommend to anyone.
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Woeful support through the ...
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1 Star Review
By : 'David'
Services : Sales( As a Vendor )
Sold price : £235000
Would you recommend ? : No
Postcode : PR3
5 Oct 2020
People found this helpful3
We sold a property Through the Garstang branch - the pitch was all around customer service excellence which was justification of the £3k fee - we accepted this and proceeded and to be fair a buyer was found quickly and we got full asking price. That was where the positive message ends... Read Full Review
Comments (0)We sold a property Through the Garstang branch - the pitch was all around customer service excellence which was justification of the £3k fee - we accepted this and proceeded and to be fair a buyer was found quickly and we got full asking price. That was where the positive message ends I'm afraid - We had woeful support through the process - we conducted ALL chasing and status of buyer situation - even on completion WE arranged to handover keys etc.
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David Threlfall said about Farrell Heyworth
Services : Sales( As a Vendor )Date: 4th Oct 2020
We sold a property Through the Garstang branch - the pitch was all around customer service excellence which was justification of the £3k fee - we accepted this and proceeded and to be fair a buyer was found quickly and we got full asking price. That was where the positive message ends I'm afraid - We had woeful support through the process - we conducted ALL chasing and status of buyer situation - even on completion WE arranged to handover keys etc.
I'm afraid I would not recommend the Garstand folks - all Sales and no action :-(
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NOT recommended, complacent, ...
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1 Star Review
By : 'we'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : PR2
12 Sept 2020
People found this helpful1
NOT recommended, complacent, inefficient use another estate agent, in particular do not use Garstang branch although some of the other branch staff seem to have the same superior attitude. Do they go on courses in how to offend customers. Recommend a shake up and a makeover, the owners should... Read Full Review
Comments (0)NOT recommended, complacent, inefficient use another estate agent, in particular do not use Garstang branch although some of the other branch staff seem to have the same superior attitude. Do they go on courses in how to offend customers. Recommend a shake up and a makeover, the owners should keep a close eye on how their staff are doing business
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we are not happy said about Farrell Heyworth
Services : Sales( Prospective Vendor/Buyer )Date: 11th Sep 2020
NOT recommended, complacent, inefficient use another estate agent, in particular do not use Garstang branch although some of the other branch staff seem to have the same superior attitude. Do they go on courses in how to offend customers. Recommend a shake up and a makeover, the owners should keep a close eye on how their staff are doing business
Certainly do not deserve commission, don't keep their word, unhelpful, rude. Don't be taken in. Can't stress highly enough not to use them.
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Very ...
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1 Star Review
By : 'Anthony'
Services : Letting( As a Tenant )
Rent PCM : £585
Would you recommend ? : No
Postcode : PR3
11 Aug 2020
People found this helpful4
After, text messages, emails and personal visit to the branch in Garstang, we hear nothing, then see the property has gone. Very poor for local company, or perhaps I drink in the wrong... Read Full Review
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Anthony Pettinger said about Farrell Heyworth
Services : Letting( As a Tenant )Date: 10th Aug 2020
After, text messages, emails and personal visit to the branch in Garstang, we hear nothing, then see the property has gone. Very poor for local company, or perhaps I drink in the wrong circles.
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The slowness and lack of ...
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1 Star Review
By : 'Dissatisfied'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : PR3
27 Jul 2020
People found this helpful5
The slowness and lack of communication lets these agents down. You are the customer and should be regularly updated and feel valued at every stage. Can be pleasant but be aware and alert to any tactics. I would take your business and hard earned money... Read Full Review
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Dissatisfied Customer said about Farrell Heyworth
Services : Sales( Prospective Vendor/Buyer )Date: 26th Jul 2020
The slowness and lack of communication lets these agents down. You are the customer and should be regularly updated and feel valued at every stage. Can be pleasant but be aware and alert to any tactics. I would take your business and hard earned money elsewhere.
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Appaulling customer service ...
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1 Star Review
By : 'Mr'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LA6
1 Jun 2018
People found this helpful4
Had awful experiences very bad customer service care from this agent in both carnforth and garstang that discriminate against disabled when seeking rental property they never contact owners dont seem to know anything about property they rent and one said yes can view then from same agent cancelked... Read Full Review
Comments on Agent Fees
Terrible
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Mr purplexed said about Farrell Heyworth
Services : Letting( As a Tenant )Date: 31st May 2018
Had awful experiences very bad customer service care from this agent in both carnforth and garstang that discriminate against disabled when seeking rental property they never contact owners dont seem to know anything about property they rent and one said yes can view then from same agent cancelked my viewing appaulling steer clear
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Made an apptmnt for a ...
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2 Star Review
By : 'J'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : PR3
22 Sept 2016
People found this helpful5
Made an apptmnt for a Thursday. Told it had been booked for Friday. Apptmnt was definitely made for Thursday to fit in with my schedule. When I rang to check where they were it took 10 mins for someone to answer. I did get an answer message saying I would not be charged for being kept waiting - ... Read Full Review
Comments (1)Was this helpful?:
J Harrison said about Farrell Heyworth
Services : Sales( Prospective Vendor/Buyer )Date: 21st Sep 2016
Made an apptmnt for a Thursday. Told it had been booked for Friday. Apptmnt was definitely made for Thursday to fit in with my schedule. When I rang to check where they were it took 10 mins for someone to answer. I did get an answer message saying I would not be charged for being kept waiting - so that's alright then.
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By : Darren Robinson - Garstang Branch Manager
22 Sept 2016Dear Ms Harrison, We're sorry there has been some confusion with your viewing and that you have had some difficulty getting in touch. I have asked my colleague to telephone you today in the hope...
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