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Entwistle Green

18-20 Allerton Road Mossley Hill, Liverpool
Merseyside
L18 1LN

0151 268 6009, 0151 268 6010

Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
Under no circumstance use this estate agents. I asked them to sell my property. They secured very little viewing with minimal feedback, they lost the keys I had cut for them and continually palmed me off with very port excuses. The pictures were terrible they could not get my name right and Kirsty assured me she had secured a lock smith to change the licks but I have never heard them. They caused undue stress and are massively incompetent...
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Comment on agent fees
Would not pay them a penny. Incapable of doing the most simple jobs and following basic instruction and work to cover up their mistakes
Was this helpful? Yes
Jul 29,2015
Minithumbdown
By:
Jul 29,2015
2 people found
this helpful
I contacted Entwistle Green 3 months ago with regards to renting our property at ??? as we had used them previously. I stress that we had no issues the last time and that was one of the factors which made us want to use Entwistle Green again. No agreement was signed between ourselves and the letting agents, or terms of service were agreed at any time. When I checked the listing - I immediately rang Entwistle Green and stated that the images were incorrect - as it did not have all the furniture ...
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What agent could do to change your mind?
Fees are extortionate, especially when served with a side order of abuse.
Comment on agent fees
Fees are extortionate, especially when served with a side order of abuse.
Was this helpful? Yes
Feb 12,2015
Minithumbdown
By:
Feb 12,2015
0 people found
this helpful
AVOID AT ALL COSTS!! I am a recent graduate from university in Liverpool and my girlfriend is currently an undergraduate student in the city as well. We got a call from this estate agent after my girlfriend sent round emails to various estate agents as we were having trouble looking for a new place to live, they told us it was exactly what we were looking for in a property. We went to look and the property was being...
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What agent could do to change your mind?
Fees were very high considering the complete lack of service we got from them.
Comment on agent fees
Fees were very high considering the complete lack of service we got from them.
Was this helpful? Yes
Nov 20,2014
Minithumbdown
By:
Nov 20,2014
1 people found
this helpful
On viewing the flat, EG's viewing agent told us the fees would be £40+VAT per person along with deposit etc. They eventually charged me over £300 per person in non-refundable fees, including a fee for an inventory which didn't exist. They were very keen to take my money (to the point of hassling me) but regularly ignored my emails about anything else. Once the contract was signed, they told me that further management would be the landlord's responsibility, which seems a bit of a rip ...
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Was this helpful? Yes
By: FAZ
Jul 16, 2016
View all comments (1)
1000% COMPLETELY AGREE !!!!....
Mar 27,2014
Minithumbup
By:
Mar 27,2014
0 people found
this helpful
Highly recommended!!! Excellent customer service throughout and the team managed to find me an excellent tenant within 24 hours if my house being on the market! They also kept me updated throughout and the communication between members of the team was excellent! Would really recommend to use as a Lettings agent...
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Was this helpful? Yes
Nov 24,2013
Minithumbdown
By:
Nov 24,2013
3 people found
this helpful
Well, where do I begin? To say I am furious is an understatement. Me and my 2 friends moved into a property with entwistle 7 weeks ago, to be now advised that our property is unlivable. In this case both the letting agent and land lord are a match made in heaven - he is refusing to do the work apparently so we are living in a house damaging to health! ! We are left in a situation where we have been asked for a months rent plus deposit for a new place to live with them!!! Despite the fact the p...
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Was this helpful? Yes
Nov 23,2013
Minithumbdown
By:
Nov 23,2013
0 people found
this helpful
Please do not buy a house through Entwistle Green. I bought a while ago now and I simply can not understand how they are in business. I\'d avoid then like the plague...
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What agent could do to change your mind?
They could have suggested someone else and had been upfront by saying they\'re only interested in your money.
Was this helpful? Yes
Apr 12,2013
Minithumbup
By:
Apr 12,2013
0 people found
this helpful
Great agency, uncomplicated, relaxed, but at the same time responsible and reliable. Before taking any fees they contacted the landlord for his consent. Paying the application fee makes sure that no one else can view the appartment/house. Especially if you\'re from overseas this agency is just great, no worries about credit check or anything else. However, Fees, deposit and first rent can only be paid with a credit card or british debit card, not cash. Our contacts there, Angela and Tom, were al...
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Was this helpful? Yes
Mar 07,2013
Minithumbdown
By:
Mar 07,2013
4 people found
this helpful
I had my property on the market with entwistle green for 12 months. In that time it received 3 viewings, despite being a lovely property in a prime location. I had to conduct all 3 of these viewings myself, as they were \'too busy\' to oblige. I did not receive any calls or updates from them. The only time i obtained feedback was when i rang them. I decided to get some more valuations from other companies, who all priced the property much more realistically. I feel that entwistle green overprice...
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What agent could do to change your mind?
More accurate valuation,better customer support, organise viewings and do them themselves,etc,etc
Was this helpful? Yes
Feb 20,2013
Minithumbdown
By:
Feb 20,2013
10 people found
this helpful
This shower need a lesson in basic office administration, customer service and common courtesy. On the plus side a tenant was found. The rest is negative - key information and messages were not conveyed between their staff and to/from the landlord and tenant , leading to problems when the tenant moved in. Tenant given keys but - 3 weeks on - there is still no sign of any tenancy agreement or other documentation (eg proof of tenant\'s deposit to DPS). E-mails and phone messages are constantly ig...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 2 1 3 0 1 0 1 1 0
Natalie  Russell - upload your photo Natalie Russell
6 reviews

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Tom Lovelady - upload your photo Tom Lovelady
1 reviews

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Olivia Rietdyk - upload your photo Olivia Rietdyk
1 reviews

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Tom Loveday - upload your photo Tom Loveday
1 reviews

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Stephanie Davies - upload your photo Stephanie Davies
1 reviews

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Kirsty  - upload your photo Kirsty
1 reviews

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Sam  - upload your photo Sam
1 reviews

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Awards won by Entwistle Green, Liverpool L18 1LN

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