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Wimbledon, London SW19
2.9/5, 15 Reviews
47% Recommended
83% sales valuation accuracy
63% sales fee satisfaction
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 83% | 63.00% | £390,000 | £630,000 |
Address
Dexters
12 The Broadway, London, Greater London
SW19 1RF
020 8545 8580, 020 8545 8581
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Dexters Branches (View All 70)
More than 2 days without ...
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1 Star Review
By : 'Daniel'
Services : Letting( Property Management )
Rent PCM : £2050
Would you recommend ? : No
Postcode : SW20
8 Nov 2022
People found this helpful0
2 days without heater at 15 degrees. No help support or even emphaty from Dexters. More than 6 weeks to repair boiler and still not working. Gas leak in between. The only answer from Wimbledon office Manager in writting: “you are welcomed to leave if you don’t like” in ... Read Full Review
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Comments (0)Was this helpful?:
Helpful, friendly and ...
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5 Star Review
By : 'Indica'
Services : Sales( As a Buyer )
Sold price : £390000
Would you recommend ? : Yes
Postcode : SW20
13 Jul 2021
People found this helpful0
Gabriel and his team were fantastic from start to finish. They were always available to answer our queries and really helped speed the process up. I would certainly recommend... Read Full Review
Comments (1)Was this helpful?:
By : Evie Fisher
14 Jul 2021Dear Indica. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Evie Fisher Customer...
As a truly ...
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1 Star Review
By : 'Simin'
Services : Letting( As a Tenant )
Rent PCM : £1670
Would you recommend ? : No
Postcode : SW19
29 Nov 2020
People found this helpful3
Hello everyone! I think I should share my bad experience for second time with Dexters Property Management at the Wimbledon branch! I dont know how I can start telling you a long story about our poor experience with services and unprofessional staff still I think i will miss some points. Be... Read Full Review
Comments (1)Was this helpful?:
By : Sarah Tranter
1 Dec 2020Dear Simin, I am sorry to read your review and that you have been unhappy with our service. We are currently reviewing this matter and will be in touch. Kind regards, Sarah...
If you want coronavirus ...
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1 Star Review
By : 'Liam'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : N17
24 Mar 2020
People found this helpful0
If you want coronavirus delivered direct to your door please contact Dexters, the only estate agent still greedy enough to be operating during this lock down. Did not realise this was a company comprised completely of key workers... no wonder estate agents have a bad reputation! Greedy! Putting... Read Full Review
Comments (0)Was this helpful?:
Gabriel C was sensational ...
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5 Star Review
By : 'A'
Services : Sales( As a Buyer )
Sold price : £630000
Would you recommend ? : Yes
Postcode : SW12
4 Feb 2020
People found this helpful0
Gabriel C was sensational when assisting with a complex transaction. Very impressed and I will definitely use Dexters in the... Read Full Review
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Shoddy service and waste of ...
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1 Star Review
By : 'AAA'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SW20
6 Nov 2018
People found this helpful10
We appointed Dexters Wimbledon Office to be our sole agent to evaluate and sell our property located in West Wimbledon. Here are the reasons we feel extremely let down by the service we received: 1) The office manager met us at our property, and, as it turned out, overvalued it considerably. He... Read Full Review
Comments on Agent Fees
The service was rubbish when compared to the agents fee. The fee was too high.
Comments (2)Was this helpful?:
By : Marilyn Plews
13 Nov 2018Dear Sir/Madam I am really sorry to read your review and have spoken to Simon in the Wimbledon office and understand that he has discussed this with you but If you would like to discuss this...
Hayley was totally on the ...
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5 Star Review
By : 'emiller'
Services : Letting( As a Tenant )
Rent PCM : £1095
Would you recommend ? : Yes
Postcode : SW19
7 Feb 2018
People found this helpful0
Hayley was totally on the ball from the moment I called - everything has gone like clockwork and we have viewed and completed the rental in record time. Thank you for the great service... Read Full Review
Comments on Agent Fees
Totally reasonable - I have absolutely no complaints
Comments (1)Was this helpful?:
By : Marilyn
12 Feb 2018Dear Emiller, We are delighted to read that our Wimbledon Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best ...
I would like to recommend ...
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5 Star Review
By : 'Wendy'
Services : Letting( As a Owner )
Rent PCM : £12035
Would you recommend ? : Yes
Postcode : S.W.
12 Jan 2018
People found this helpful0
I would like to recommend James Bignell for a five star rating. Dexters have been my agents for a good number of years. In the past I've had some disagreements with the company. Since James Bignell joined Dexters I've had had a very good relationship with him. He has been very helpful,... Read Full Review
Comments (1)Was this helpful?:
By : Marilyn
12 Feb 2018Dear Wendy, We are delighted to read that our Wimbledon Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best...
Since James Brignell is doing ...
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5 Star Review
By : 'Nelly'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW
28 Apr 2017
People found this helpful0
Since James Brignell is doing great.... all the staff that needed to done from about almost 2 years was finally done in one week thank to him.really professional.... finally. well done.... Read Full Review
Comments (2)Was this helpful?:
By : Marilyn Plews
3 May 2017Dear Nelly, thank you for your comments although I am sorry to read that things had not been going well until James became involved. If you could let me have further details regarding this, I would ...
Dexters South Wimbledon were ...
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5 Star Review
By : 'Anonymous'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW19
23 Dec 2016
People found this helpful0
Dexters South Wimbledon were amazing I have rented a property through them for 2 years they are continually helpful throughout. All members off staff were professional and very polite. I had a brilliant service and would highly recommend my family and friends to... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
By : Marilyn
3 Jan 2017Dear Sir/Madam, I just wanted to say thank you for your kind comments about the service you received from our South Wimbledon office. We really appreciate you taking time to post this review...
My home was destroyed by fire ...
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5 Star Review
By : 'Ieva'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW19
6 Nov 2015
People found this helpful1
My home was destroyed by fire where I lived with my husband and our 2 year old daughter. We needed a new accommodation urgently. Mohammed went out of his way to find a suitable property for us. He negotiated price with the landlord on behalf of us and offered a discount on admin fees as a good... Read Full Review
Comments (1)Was this helpful?:
By : Marilyn
9 Nov 2015Hello, I am the Customer Services Manager here at Dexters, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is...
The overall quality and ...
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1 Star Review
By : 'Dave'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : No
Postcode : SW17
8 Jun 2014
People found this helpful187
The overall quality and communication with Dexters is terrible, we've been told 3 different things by 3 different agents, who apparently don't communicate with each other as each agent was completely unaware we'd been in contact with them before. We paid an early leaving fee (10% of all remaining... Read Full Review
What agent could do to change your mind?
Agents were unhelpful and uninformed.
Comments (1)Was this helpful?:
By : Marilyn
25 Jun 2014Hello I am really sorry to hear that you have been unhappy with the service provided by our Dexters branch. I am head of Customer Services and I wondered if I could be of any further assistance....
Dexters were the agent for ...
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1 Star Review
By : 'Dominic'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW19
2 Sept 2013
People found this helpful90
Dexters were the agent for the rental we lived in for two years. Towards the end of the agreement we approached them and asked about moving out 20 days or so early. They were fine with this and we agreed a date. We had a letter from them with the date agreed and we arranged to pay the early leaving ... Read Full Review
What agent could do to change your mind?
If you stuck to the arrangement you made it would have been fine. Not giving a phone call or an email or anything but just changing it at the last second is absurd.
Comments (1)Was this helpful?:
By : Asma
2 Oct 2013Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am Head of Customer Services here at Dexters and I wondered if I could be of any further...
I can second everything user ...
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1 Star Review
By : 'Agreed,'
Services : Letting( As a Tenant )
Would you recommend ? : No
31 Oct 2012
People found this helpful86
I can second everything user 'never again' said. They wouldn't provide the EPC until I made it a condition of my offer. They began ringing every day and leaving frenzied "the sky is falling" messages when the fixed term was about 2 months before its end, basically insisting that it ... Read Full Review
What agent could do to change your mind?
Absolutely nothing. They behaved deceitfully and are clearly either uninformed of the existence of tenants\' rights or attempting to exploit the possibility that the tenant isn\'t aware of his/her rights. This is a perfect example of why LAs need to be regulated.
Comments (3)Was this helpful?:
By : Louise
1 Nov 2012Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further...
DO NOT rent through this ...
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1 Star Review
By : 'never'
Services : Letting( As a Tenant )
Would you recommend ? : No
10 Oct 2012
People found this helpful84
DO NOT rent through this agent - all smiles and helpfulness until you pay the 'holding' fee (which does not take the property off the rental market), then they are a nightmare to get hold of unless they want your deposit, then they are aggressive to the point of bullying; falsely advertised flat... Read Full Review
What agent could do to change your mind?
If the agent had been willing to discuss issues professionally, instead of being rude, bullying and arrogant.
Comments (2)Was this helpful?:
By : Louise
15 Oct 2012Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further...
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