The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.9/5, 52 Reviews
56% Recommended
100% sales valuation accuracy
29% letting valuation accuracy
31% sales fee satisfaction
33% letting fee satisfaction
This company is no longer in business.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 31% | £430,000 | £1,495,000 |
| Lettings | 29% | 33% | £450 | £3,200 |
Crestons
13 Caledonian Road, London, Greater London
N1 9DX
0207 837 5444

By : 'TBQ'
Services : Letting( As a Owner )
Rent PCM : £2000
Would you recommend ? : No
Postcode : GREE
I think all of the positive reviews about crestons have been written by Crestons to fool people -SERIOUSLY DO NOT USE THEM THEY WILL TAKE YOUR MONEY AND... Read Full Review
By : 'carlos'
Services : Letting( As a Tenant )
Rent PCM : £1126
Would you recommend ? : Yes
Postcode : N1
They showed us three flats but they were not like on the pictures so we were a bit disappointed but we were in a rush to get a place asap so we got a one bedroom... Read Full Review
fees a bit too high


By : 'Mohamad'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW6
The flat was managed by Crestons. This is the worst agent in London , my full deposit has never been returned, however when I attended their office to demand it they offered to pay half only , administration fees never explained , never attended to any Repaire in the Proprty during my tenancy,... Read Full Review
By : 'Jonathon'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : N1
I am a landlord of a property in Kings Cross and after many months of chasing Crestons they have still not paid me the rent they have collected from the tenants. They owe me circa £4k but despite constant chasing by email and phone calls payment is never received. I have a court order... Read Full Review
Pay us the rent you owe us which you are illegally withholding.


By : 'CamilleVicente'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N0
Crestons is a real estate agency composed of CR***S. It's been one year since I left my flat renting in London and I am still waiting for my deposit to be return to me. No explanations, they do not respond to my emails or return my calls. I do not recommend Crestons.... Read Full Review
Be honest and good.
By : Good luck with Crestons
11 Sept 2015They have just been on bbdR4's consumer programme .... it seems your not the only one having trouble. There was a landlord also complaining that rent money isn't be transferred in a timely manner,...
By : 'Brian'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : N1
Absolute thieves. They take your deposit without passing it on to a 3rd party, and then refuse to hand it back. Taken to court, they were told to pay it back but still waiting. Can't get it back via bailiffs as nothing to seize in their stores. Lost thousands. And they are threatening with... Read Full Review

By : 'Mr'
Services : Letting( As a Owner )
Rent PCM : £1900
Would you recommend ? : No
Postcode : N1
I am the landlord of a property in Kings Cross let and managed by Crestons . I signed terms and conditions with them this year which provides for Crestons in the normal way to pay me net rent received by them as managing agents from the tenants . The tenancy agreement commenced in February and I... Read Full Review
By : KSF
12 Feb 2016Did you receive any response from Trading Standards, the Property Ombudsman and other relevant bodies ? I am facing the same trouble with you, they are holding my deposit of over...

By : 'Maria'
Services : Letting( As a Tenant )
Rent PCM : £1648
Would you recommend ? : Yes
Postcode : N1
Crestons have very good selection of flats. I have been renting with them twice and they are very nice and... Read Full Review


By : 'Jasmine'
Services : Sales( As a Vendor )
Sold price : £650000
Would you recommend ? : Yes
Postcode : N1
My journey with Crestons started 3 months ago. When I decided to enlist their help in addition to the the other agents that I had been using for 9-months. I was beginning to despair as to whether I would ever sell my house as there were some rather complex issues. I was so stressed and after 5... Read Full Review
I was happy with the percentage paid as I dint have to pay for multiple agents, just sole agent.
I was happy with the percentage paid as I dint have to pay for multiple agents, just sole agent.

By : 'Mrs'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N1
This is the second time we instructed Crestons to let our London home, and they have done well again. We have found that Crestons to be transparent in explaining their fee structure and services offered as well as acting effectively as our gatekeeper by providing clearly presented profiles of... Read Full Review


By : 'Angrylandlord'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : N7
Crestons estate agency are awful, awful!. We are landlords, and they gave us the money that they owed us 4 months late. Syed Ahmed and his whole team (Ray, Shay Hoque) are terrible. They will start by being extremely rude on the phone, then will move on to insults, then lies, and then they won't... Read Full Review

By : 'Anonim'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N1
The agent Shay Hoque not return the deposit. Don't reply the emails and only wants the money.They stole from me. Is very bad agent. Don't trust in Crestons, don't trust in Shay... Read Full Review
The agent Shay Hoque not return the deposit. Don\'t reply the emails and only wants the money.They stole! Is very bad agent. Don\'t trust in Crestons, don\'t trust in Shay Hoque.

By : 'Aimee'
Services : Letting( Admin )
Would you recommend ? : Yes
Postcode : NW1
I have worked with Creston's for the last year and a half and throughout our working relationship they have been informative, professional and courteous. I deal with Shay Hoque who is always on point with all that he does and always looks out for the best interest of not only his already... Read Full Review

By : 'Alexander'
Services : Letting( As a Tenant )
Rent PCM : £1766
Would you recommend ? : No
Postcode : N1
This is a copy of the email I just sent my landlord warning him about these crooks at Crestons!! N be careful with these guys - the manager came to my home last week and PUNCHED me!!! "I agreed the move-in date and the rental price with your agent which you'll see below: (excerpts from... Read Full Review
By : Timothy Evans
21 Jan 2019Hi Alex I hope this message finds you well. Ahmed was sentenced to 2 years and 4 months by Blackfriars Crown Court he is also banned from acting as a company director for the next 8 years. This...

By : 'New'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EC1
This was an unexpectedly protracted and complicated purchase, not helped by intermittent communication from the vendors' solicitor. Syed worked hard to keep the channels of communication open and to expedite matters whenever possible. I am pleased to say all ended happily, if three months late.... Read Full Review
By : 'jay14'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N1
This agent is terrible! They took advantage of the fact that we were students and stole our money. They failed to inform us about important information and used every sneaky move to cover up this. They were threatening on the telephone. They did everything in their power to steal our money. If... Read Full Review
The agency fee is very very very high! I took the matter to the Citizens Advice Bureau and they started that no agent should be charging thousands of pounds as an agent\'s fee for a small damp rented house. It is such a shame to see that people are willing to stoop that low to get money. Lying to clients to get money in their pocket! I really do not understand why this criminal estate agency is still allowed to continue! As a warning to all those who are considering Crestons; STOP! Do your research!

By : 'NREL'
Services : Letting( As a Tenant )
Rent PCM : £1190
Would you recommend ? : Yes
Postcode : N78X
Shay and Ahad were very friendly and helpful. They went to great lengths to walk us through the details of the contract and were always available and quick to reply to emails. True, Crestons's fees are higher than average, but I understand we have paid for a top-level service and the... Read Full Review
Crestons\' fees are a bit on the high side, but then again, the service was great.

By : 'Crooked'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : N7
If you do not want to be hooked, do not pop in their office even the office is in a good location. they were accused of fraud many times and we are also preparing for the legal action to Crestons and them. When you send money to them for deposit or whatever, you will never give it back after... Read Full Review
Agent fee?? It was 900 pounds and they just charged even though contract was not ready. Do not pay for them!
By : 'LownB'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : E2
The most annoying and disturbing estate agents I have come across. Deceptive, irritating, stupid and desperate. Acting like a pack of wolves. Harassing when answer is no. Prices are cheap and it can be tempting. But wouldn't trust them the least after the experience at either branches. Avoid at all ... Read Full Review
By : Brian
22 Aug 2014Agreed - they will do their best to steal your money knowing full well that the legal process is unlikely to result in you getting the money back off them. The law protects them rather than the...

By : 'akarim'
Services : Sales( As a Vendor )
Sold price : £430000
Would you recommend ? : Yes
Postcode : N1
quick and professional service. Friendly and honest advice and valuation. I felt the valuation was done accurately and reflected the market price, Syed explained to me how he came to value my property, which was important to me. And not just picking a figure out of thin air, which some of the... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.