This rental agency is the worst I have ever come across... Read Full Review

Having read previous reviews we were naturally a little wary of using C&H's services but they came recommended by our estate agent who had been first . Our dealings with John Francis were of a similar high standard. We thought we made need a Level 3 survey but John advised this was not neccessary... Read Full Review

One of the worst in Sheffield. Phone is rarely answered apart by answerphone and they do not respond to emails. Crapper than... Read Full Review

This Estate Agent is a disgrace and really shouldn't be allowed to trade in the manner it does in this day and age. John Francis treats his tenants with the contempt he believes they deserve. Due to the nature of the rental property that they "specialise" in, they are frequently... Read Full Review

Needed to get a RICS survey and energy report for my 85yr old mum to sell her 'over 55s' property Paid £210 to Crapper and Haigh, and 10 days later I am still chasing them for these documents. Which ever person answers the phone seems to think that taking a contact number and saying... Read Full Review

Having lived in private renting for the best part of two decades, I've dealt with a lot of letting agents. Never have I dealt with such a lackadaisical, unresponsive and unprofessional agents. They don't answer their phones, respond to messages or their emails.. Having been led to... Read Full Review

A professional and extremely knowledgeable estate agent. John Francis, the sole principal offered invaluable advice. Very impressive and highly... Read Full Review

They would only take rent by either cash or cheque and they also refused to give me receipts for the cheques I gave them. They lost one of my cheques once, and another time they cashed it in early! Very unreliable! When I asked why they didn't take bank transfers they said they... Read Full Review

A very happy experience with Ann & Karen at Crapper & Haigh. This made buying our first house not as stress full as we thought & a delight to have purchase from... Read Full Review

Sold our house through crapper and haigh at swallonest .. The two lady's in the office worked very hard , keeping you informed and ringing round and where professional at all times ... Read Full Review

Sold my first house with Crapper and Haigh, Sales were brilliant at Swallownest and really helpful. Communication via phone and email and they went the extra mile. The 2 ladies in the office do a brilliant... Read Full Review

Avoid at all cost their Sole PRinciple 'John Francis' is a contagious, difficult and rude man. It honestly baffles me that any business or individual would want to deal with him and by association Crapper & Haigh. They are highly unprofessional and infuriating to speak to / deal with. I have... Read Full Review

They did nothing thats the point. Where to start they are useless n thacstaff are rude. Avoid at all costs worst estate afent ive dealt with and I deal with plenty of estate agents from student to private to even council abd they run property's from 1 to thousands. Crapper abd haigh are without... Read Full Review

Absolutely disgraceful conduct from Crapper and Haigh- we arranged to have the property professionally cleaned and were given permission by a member of the team to retain the keys over an additional weekend in order to do this. We then received a letter informing us that we would forefit our... Read Full Review