The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.2/5, 6 Reviews
0% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 50% | £0 | £0 |
| Lettings | 100% | 50% | £750 | £1,500 |
Connells
22-24 Halford Street, Leicester, Leicestershire
LE1 1JB
01162 553243
By : 'Manuela'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : LE2
Awful experience. I was interested in a letting property listed with them. They cancelled the viewing 2 hours before. We rescheduled the viewing and I called on the day to check on some details about the property only to hear that the property was no longer available and they hadn't bothered... Read Full Review
By : 'Damasius'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : LE5
As a tenant at Connells Leicester for 2.5 years, I encountered repeated communication issues, particularly regarding a rent arrears incident. Despite having a consistent record of on-time payments, a negative reference was provided, creating unnecessary stress and confusion. This, along with... Read Full Review

By : 'Michael'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE11
Negative experience from start to finish. I called many times to constructively solve the issues without conflict. Worked with Toni who never called back or replied to emails and because of her lack of communication I was left homeless for a week due to an incorrect move in date being provided. A... Read Full Review
By : 'Jagdish'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : LE2
They never pick up the phone. Most of the time it goes to answer machine. If people are going to make an offer or want to ask something, I think they will give up. They need more... Read Full Review


By : 'YesThenWilshire'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : LE1
I have never been so disappointed or upset with a customer service experience (and this is as someone whose career is in customer service). We have now been living in the flat provided by Connells for almost 3 weeks. We have not received the code for the bin store. We have not been given the fob... Read Full Review
We were charged a £120 fee ostensibly for making sure the flat was clean and maintained, but since it was not, I'm entirely unsure as to why.
We were charged a £120 fee ostensibly for making sure the flat was clean and maintained, but since it was not, I'm entirely unsure as to why.
By : 'Vic'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : LE3
Avoid at all costs! We found a house we wanted to buy which was with Connells. So we decided to market our house with them too, thinking that they would be motivated to sell our house as they would then be able to sell 2 houses. How wrong we were. We were tied into a contract with them for 20... Read Full Review
By : Tina
10 Nov 2017This doesn't surprise me..I am about to write a review and go to the Leicester Mercury about their poor service if your with me on this one email me on teeny1512@yahoo.co.uk Thank ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.