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Leicester, LE1

1.2/5, 6 Reviews
0% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

50% sales fee satisfaction

50% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%50%£0£0
Lettings100%50%£750£1,500
Address

Connells
22-24 Halford StreetLeicester, Leicestershire
LE1 1JB
01162 553243

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Connells Branches (View All 160)
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1 Star Review

By : 'Manuela'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : LE2

26 Feb 2024
People found this helpful0

Awful experience. I was interested in a letting property listed with them. They cancelled the viewing 2 hours before. We rescheduled the viewing and I called on the day to check on some details about the property only to hear that the property was no longer available and they hadn't bothered... Read Full Review

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As a tenant at Connells ...

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1 Star Review

By : 'Damasius'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : LE5

10 Feb 2024
People found this helpful1

As a tenant at Connells Leicester for 2.5 years, I encountered repeated communication issues, particularly regarding a rent arrears incident. Despite having a consistent record of on-time payments, a negative reference was provided, creating unnecessary stress and confusion. This, along with... Read Full Review

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Negative experience from ...

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1 Star Review
UserName

Toni

By : 'Michael'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE11

30 Oct 2022
People found this helpful1

Negative experience from start to finish. I called many times to constructively solve the issues without conflict. Worked with Toni who never called back or replied to emails and because of her lack of communication I was left homeless for a week due to an incorrect move in date being provided. A... Read Full Review

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They never pick up the phone. ...

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2 Star Review

By : 'Jagdish'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : LE2

27 Sept 2022
People found this helpful1

They never pick up the phone. Most of the time it goes to answer machine. If people are going to make an offer or want to ask something, I think they will give up. They need more... Read Full Review

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I have never been so ...

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1 Star Review
UserName

Jenna

UserName

Anna

By : 'YesThenWilshire'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : LE1

24 Oct 2015
People found this helpful6

I have never been so disappointed or upset with a customer service experience (and this is as someone whose career is in customer service). We have now been living in the flat provided by Connells for almost 3 weeks. We have not received the code for the bin store. We have not been given the fob... Read Full Review


What agent could do to change your mind?

We were charged a £120 fee ostensibly for making sure the flat was clean and maintained, but since it was not, I'm entirely unsure as to why.


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Comments on Agent Fees

We were charged a £120 fee ostensibly for making sure the flat was clean and maintained, but since it was not, I'm entirely unsure as to why.

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Avoid at all costs! We found ...

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1 Star Review

By : 'Vic'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : LE3

27 Apr 2015
People found this helpful2

Avoid at all costs! We found a house we wanted to buy which was with Connells. So we decided to market our house with them too, thinking that they would be motivated to sell our house as they would then be able to sell 2 houses. How wrong we were. We were tied into a contract with them for 20... Read Full Review

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By : Tina

10 Nov 2017

This doesn't surprise me..I am about to write a review and go to the Leicester Mercury about their poor service if your with me on this one email me on teeny1512@yahoo.co.uk Thank ...

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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