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The UK's Largest Customer Review Website for the Property Industry

2.3/5, 9 Reviews
33% Recommended
75% sales valuation accuracy
100% letting valuation accuracy
67% sales fee satisfaction
50% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75.00% | 67% | £0 | £0 |
| Lettings | 100% | 50% | £570 | £975 |
Connells
Unit 4 The Shields Retail Centre Gloucester Road, Bristol, Gloucestershire
BS34 7BR
0117 9314455
By : 'D'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : BS34
We entrusted Connells with the sale of our elderly & recently widowed mothers property. Connells were more than dreadful , we had to chase them consistently, they procrastinated & dragged out what should of been a quick & easy sale . They made lots of excuses which we later ... Read Full Review
By : 'Krm'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS34
Letting my property for 5 years never a problem. Always responsive and nothing to much of a problem. Always easy to work... Read Full Review
By : 'Ben'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS32
Friendly sales and lettings team clearly work as one and not separate like I have seen in the past…. All will pass messages across and liaise with each other for vendor and... Read Full Review
By : 'Andrew'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS7
Whole new team… bought house from Conells yrs ago and was ok. decided to sell with them now because of good fees. Very impressed. They are turning it around in there well... Read Full Review

By : 'christine'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £570
Would you recommend ? : No
Postcode : BS34
ABSOLUTELY INCOMPETENT AND USELESS WITH THEIR COMMUNICATION!!! AVOID AT ALL COSTS!! DO NOT EVEN BOTHER GOING TO A VIEWING LET ALONE HAVE THEM HANDLE YOUR PAPERWORK! Me and my housemates are students and saw an amazing student house with great amenities. Got accepted to go through with... Read Full Review
By : 'NotHappy'
Services : Letting( As a Tenant )
Rent PCM : £975
Would you recommend ? : No
Postcode : BS16
Absolutely terrible experience, by far the worst customer service I have ever come across in any sector. It is a wonder this business is still able to function as a lettings agency. The property we let through Connells is in a wonderful location and the landlord has kept the property to a nice... Read Full Review
Terrible as their is nothing received in return.
By : 'James'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BS7
What a waste of time! The branch manger (*) valued our house and did his sales pitch etc. and then we began negotiating rates. We eventually settled on a rate which was 0.3% lower than their original rate. Another week went by with me considering other agents. I decided to go with Connells and... Read Full Review
Awful
By : 'Julie'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : BS10
Abysmal customer service. We were unwise enough to also use the solicitor linked to their company. Worst mistake we could of made. Neither the estate agents connells or the solicitors involved bothered returning calls to either ourselves or the person buying the property who is also unfortunate... Read Full Review
By : 'martin'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : BS34
[[EDIT ORIGINAL START]] Totally unprofessional!! I am an experienced property buyer and this is the worst agents I have had the misfortune of dealing with. After signing exchange documents in my solicitors and all ready to go ( as a cash buyer I was exchanging and completing on the same... Read Full Review
Got the sale through before Christmas as planned
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