The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 145 Reviews
97% Recommended
76% sales valuation accuracy
86% letting valuation accuracy
94% sales fee satisfaction
94% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 76% | 94% | £248,000 | £248,000 |
| Lettings | 86% | 94% | £775 | £1,850 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 46 | 0 | 72 | 4 | 7 | 0 | 5 | 1 | 10 | 0 |
Colin Dean Residential
Bank House, 350 Pinner Road, Harrow, Middlesex
HA1 4LB
0208 515 7929




£220 pw | £950 pcm
0 Bedroom Apartment House to Rent - The Turrets, Rayners Lane

£266 pw | £1150 pcm
1 Bedroom Not Specified House to Rent - Fontwell Court, Torrington Drive, South Harrow

£197 pw | £850 pcm
0 Bedroom Apartment House to Rent - Torver Road, Harrow

£289 pw | £1250 pcm
1 Bedroom Not Specified House to Rent - Pinner Road, Harrow



By : 'manas'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HA2
I have been renting since 7-8 years and have received the best experience so far. They have friendly staff ready to help on day to day issue very ... Read Full Review

By : 'Grenville'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Letting (As a Tenant)
Rent PCM : £925
Would you recommend ? : Yes
Postcode : HA5
I recently rented a flat through Colin Dean, and I have found them to be extremely helpful and professional. Matthew was very professional, friendly, approachable and helpful in explaining what we needed to do , explaining all the paper work and getting it sorted for us . I never had to chase ... Read Full Review
By : Dean
22 May 2019Grenville. Thank you so much for taking the time to give us your feedback. Matt , Kerry and the team work re ally hard to try to meet our clients expectations and we are pleased to have managed this ...

By : 'Stuart'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : WD18
Over the 7 years that I rented a property with Colin Dean Harrow I have only ever had a great experience. All of the team are always on hand with support and have always followed up in good tile when they have said they would. The team are genuine and considerate and always had my best interests ... Read Full Review
By : dean ayling
20 Dec 2018Thank you Stuart for your comments and we have really enjoyed working with you and your landlord. I am delighted that this has been a good experience for you and wish you all the very best in your...


By : 'Miss.'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HA2
Made the process of moving in very easy, always accessible to speak to and honest from the get go. All staff there are friendly and polite and overall have manners. Helped me from the fet go in moving into the property and very empathic of my current situation. Very professional people to deal with ... Read Full Review
Reasonable

By : 'David'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : UB10
Dealing with Colin Dean was always a pleasant exprlerience. I was always dealt with in a professional manner and felt that I was important to them as a customer. I would definitely recommend ... Read Full Review
By : Dean Ayling
8 Nov 2018Thank you David and its always a pleasure to hear that our efforts have been appreciated. Its been a real pleasure to work with you and your family and we all hope that your move went smoothly and...

By : 'Jen'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Letting (As a Tenant)
Rent PCM : £965
Would you recommend ? : Yes
Postcode : HA4
Mary was very efficient and responded to my issue very quickly with my washer/dryer. Really appreciated the great ... Read Full Review


By : 'Exceptional'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Letting (As a Tenant)
Rent PCM : £1265
Would you recommend ? : Yes
Postcode : HA5
What a superb and amazing estate agent! Everyone all are so helpful in every way! I have to give credit to all the staff their very friendly, good listener and the best is they get the job done!! Clare explained and took her time with me explaining the contract in such a friendly. If I did not ... Read Full Review
Good
By : Dean Ayling
6 Mar 2018What can I say, thank you for such a delightful endorsement of our staff and the service that they offer. Thank you so much for taking the time to post this review and we are all grateful for your...
By : 'Christina'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Letting (As a Tenant)
Rent PCM : £880
Would you recommend ? : Yes
Postcode : HA5
I have rented a lovely little one bedroom flat through Colin Dean for more than seven years, but sadly will have to leave due to retirement. All the girls - Hannah, Agnes, Mary and Kerry have been brilliant and so accommodating. They are a credit to the business and contribute to it's success. ... Read Full Review
The fees are market representative and competitive.
By : Dean Ayling
13 Feb 2018Thank you Christina and your very kind words are very much appreciated. It has been a pleasure to be able to work with you over the last few years and I am delighted that you have been happy in your ...
By : 'Imo'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Letting (As a Owner)
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : HA1
As a landlord, I have been a client of Colin Dean for several years. I find them professional, very knowledgeable and happy to give their advice as and when required. Attention to issues is prompt and thorough. They are also very proactive. I would recommend this ... Read Full Review
In my opinion, fees are reasonable for the service received.

By : 'Eszterĺ'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HA13
Very friendly agent. Made a great effort to sort out our issue. Pleasure to deal with. Thank you. Best ... Read Full Review

By : 'Pemberton'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : HA3
Colin Dean estates have have offered a perfect individualised service. Mary Tobin went above and beyond what was expected of her to get my problem sorted with the property lease holders. I cannot thank her ... Read Full Review
Very reasonable

By : 'Hiba'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HA1
This was the first flat I've rented since moving out of my parents house. When Chris showed me the flat I loved it straight away and he helped me to sort everything out to move in as soon as possible. He went all the steps in great details and answered all my questioned as this was my first ... Read Full Review
I think the fees have been reasonable


By : 'Craig'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : HA1
As a landlord I am immensely satisfied with the professional but also personal service that Colin Dean have provided. I wish I could list all the people I've been in contact with at the office (Clare, Kerry, Hannah, Mary, Agnes) as they have all given great service. I thoroughly recommend ... Read Full Review


By : 'Mark'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : SL0
I have worked for Colin dean for the last few years. I have found Chris and all the team professional understanding and really helpful, they are always doing their best to resolve any issues with their properties quickly and sufficiently. I have built up a great working relationship with all of ... Read Full Review


By : 'Verma'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : HA2
I had no previous experience renting out property so after having contacted and talked to quite a variety of lettings agents I settled on Chris Gair of Colin Dean. Chris took the time to explain the lettings market; how to go about renting the property out; and evaluating a realistic rental figure. ... Read Full Review
The fees are reasonable and I have no issues with what I pay Colin Dean to look after my property.


By : 'Rob'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : UB10
I have worked with Colin Dean for the last five years or so. I have always found them to be a really honest, hardworking and professional team. I'm looking forward to continuing my working relationship with them. I would highly recommend Colin ... Read Full Review


By : 'Thusha'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Letting (As a Tenant)
Rent PCM : £985
Would you recommend ? : Yes
Postcode : WD17
We were living in Harrow and wanted to move to Watford in 2011 and found some difficulties to find a property to rent. Colin Dean Estate Agent has taken all of our requirements and come back to us with some properties to move in few weeks time. Furthermore, they have found a property exactly ... Read Full Review
I found the fee was reasonable.


By : 'FT'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : HA2
I've just bought a property that was sold through Colin Dean and they were incredibly professional and supportive. Chris kept us updated every step of the way for which we were very grateful. I would highly recommend ... Read Full Review
By : 'Tenant'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Letting (As a Tenant)
Rent PCM : £1075
Would you recommend ? : No
Postcode : WD18
Worst Estate Agents for tenants. They made me sign a contract which had no break clause without letting me read the full contract. I trusted the agents as the flat is owned by the *. Then the horror began when I had to leave the tenancy mid-way through the contract. Colin Dean initially tried to ... Read Full Review


By : 'Kieran'
Branch : Harrow, Bank House, 350 Pinner Road
Services : Letting (As a Owner)
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : HA1
Having rented my flat through Colin Dean over the past several years I cannot recommend them highly enough. Colin Dean are very professional with great customer service and provided tenant's that were throughly vetted and delight to rent to. Great advice was always on hand and timely reminders for ... Read Full Review
I found their fees to be competitive and good value for money
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
IN-HOUSE COMPLAINTS PROCEDURE We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. This can be by letter to the address below or by email to dean.ayling@colindean.com or by text to 07702 270760. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman. What will happen next? • We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure. • We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter. • If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff. • We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter. If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review: The Property Ombudsman Ltd Milford House, 43-45 Milford Street, Salisbury, Wiltshire. SP1 2BP 01722 333 306 www.tpos.co.uk Please note the following: You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review. If your complaint is concerning the return of your deposit, and your tenancy is within the Tenancy Deposit Scheme you can apply to TDS Limited for Adjudication of the dispute. Please contact your Property Manager at Colin Dean for confirmation of whether your tenancy is within this Scheme. You can contact The Dispute Service Limited (TDS Limited) at: The Dispute Service Limited (TDS Limited) PO Box 1255, Hemel Hempstead, Hertfordshire. HP1 9GN 0845 226 7837 deposits@tds.gb.com
Last updated at 2/11/2016, 5:35:12 AM by allAgents