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Bitterne Precinct, Southampton SO18

1.8/5, 9 Reviews
22% Recommended

0% letting valuation accuracy

50% letting fee satisfaction

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CE Property Ltd (trading from Bitterne Precinct as Charles Carr), has been expelled from The Property Ombudsman (TPO) scheme on August 8th 2019.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%50.00%£500£500
Address

Charles Carr
367 Bitterne RoadSouthampton, Hampshire
SO18 5RR
02380 439121

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Charles Carr Branches (View All 2)
Would love a call ...

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1 Star Review

By : 'Nessa'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SO18

6 Dec 2019
People found this helpful0

I don't know why it is so hard to get a call back from this real estate agent when all I'm trying to do is book a... Read Full Review

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Would never ever use these ...

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1 Star Review

By : 'Lyn'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO19

19 Nov 2019
People found this helpful0

Would never ever use these people again made to feel unimportant as a renter never returned emails or phone calls I do actually own my own house also and would be appalled if my agent treated my tenant the way I've been... Read Full Review

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Simply ...

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1 Star Review

By : 'Tom'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO14

3 Apr 2019
People found this helpful1

Charles Carr are quite happy to rent you a property without a functioning oven or fire alarm but will dodge any calls to remedy any and all issues no matter how dangerous they may be. As of writing, it has been 11 months with these issues. I've attempted to make two complaints now - notice ... Read Full Review


Comments on Agent Fees

Dreadful.

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Experience buying our ...

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4 Star Review
UserName

By : 'Shalz'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SO19

19 Oct 2018
People found this helpful0

We bought our home through Charles Carr. All around good experience, especially Rebekah who has been a delight to deal with! We viewed our prospective home a few times and she was always more than happy to help. On completion date when we went to get the keys, we were told they were not yet... Read Full Review

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Made to feel like 2nd class ...

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1 Star Review

By : 'Mrs'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO19

16 Oct 2018
People found this helpful0

Poor service, bad communication.Often do not reply to reasonable queries, have had to chase them up several times. They should be providing a service to the Tenant as well as the Landlord and not treat the tenant as if they are a nuisance. Took them a year to give us a Tenancy agreement, then... Read Full Review


Comments on Agent Fees

Seemed fair at the time but not so sure now.

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Unbusinesslike ...

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1 Star Review

By : 'Alex'
Services : Sales( As a Vendor )
Sold price : £130
Would you recommend ? : No
Postcode : SO18

10 Aug 2018
People found this helpful1

10 months completely wasted!!! I have never encountered such a bad customer service in my life! Three buyers, property sold 3 times, 4 surveys done, and three agents who left the agency without even telling. No communication for weeks, even months, unless I was making the phone call first! Please... Read Full Review

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Most of the estate agents I ...

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5 Star Review
UserName

By : 'kiran'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SO18

20 Jul 2017
People found this helpful0

Most of the estate agents I had come across did not leAve a good impression with me. But dealing with Carter edwards I can say I was really happy with their service. Emma Battynewas excellent I would recommend Carter Edwards because Emma was so friendly and so honest and we were buyers not sellers... Read Full Review


Comments on Agent Fees

Good

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I would not recommend this ...

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1 Star Review

By : 'Alex'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : SO18

9 Jun 2017
People found this helpful3

I would not recommend this Agency to non-UK citizens. They're just not ready to help people in hurry and from outside of UK. Also, keep in mind that once you sign up with them and make any holding deposit, this is not refundable, no matter if is their fault in completing the process. That's how... Read Full Review


Comments on Agent Fees

As many other Agencies, the fees are just big.

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You may see their boards ...

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1 Star Review

By : 'Jane'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SO19

23 Apr 2017
People found this helpful2

You may see their boards wherever you go in the Woolston, Sholing and neighbouring areas but I have just spent 4 months in the company of Carter Edwards and not only was it the biggest mistake I have ever made but they still could not sell my property. In my view they couldn't sell onions to a... Read Full Review


Comments on Agent Fees

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Charles Carr, Southampton SO18 5RR

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