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Castledene Sales & Lettings Logo

Easington, SR8

4.9/5, 91 Reviews
98% Recommended

100% sales valuation accuracy

76% letting valuation accuracy

100% sales fee satisfaction

99% letting fee satisfaction

Contact Us
Welcome to Castledene Sales and Lettings, the current Sunday Times Northern Letting Agent of the Year 2016 a reason we attribute to Customer Service being at the forefront of everything we do. This focus ensures our customers receive a level of service that surpasses their expectations and those of our competit
ors. The reason why this Service is so good ? We are unrivalled when it comes to staff development and training, meaning you can rest assured that whatever your property requirements, you are in safe hands with Castledene. Operating from 4 branches, our multi award winning Property Management and Sales company covers the entire North East of England. Please take time to browse our website where you will find useful information and free guides that will help you on your property journey.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%100%£26,000£65,000
Lettings76%99%£300£700
Areas covered
  • DH6 2
  • SR8 1
  • SR8 2
  • SR8 3
  • SR8 4
  • SR8 5
Address

Castledene Sales & Lettings
Easington Business Centre, Seaside LaneEasington, County Durham
SR8 3LJ
0191 527 4000

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Castledene Sales & Lettings Branches (View All 4)
BRANCH ASSET
I have dealt with many ...

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5 Star Review
UserName

By : 'Charles'
Services : Letting( As a Tenant )
Rent PCM : £325
Would you recommend ? : Yes
Postcode : TS29

27 Nov 2017
People found this helpful0

I have dealt with many letting agents in the past as a private tenant and Georgia at Castledene is by far one of the best I have dealt with. She is friendly, helpful and does whatever she can to assist with any problems no matter how difficult they... Read Full Review


Comments on Agent Fees

Fees were within the price range I expected them to be.

Comments (0)Was this helpful?:
I have dealt with many ...

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5 Star Review
UserName

By : 'Charles'
Services : Letting( As a Tenant )
Rent PCM : £325
Would you recommend ? : Yes
Postcode : TS29

27 Nov 2017
People found this helpful1

I have dealt with many letting agents in the past as a private tenant and Georgia at Castledene is by far one of the best I have dealt with. She is friendly, helpful and does whatever she can to assist with any problems no matter how difficult they... Read Full Review


Comments on Agent Fees

Fees were within the price range I expected them to be.

Comments (0)Was this helpful?:
Would highly recommend toni ...

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5 Star Review
UserName

By : 'ragon'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SR7

25 Nov 2017
People found this helpful1

Would highly recommend toni she was helpful in everything I needed to now with the property great customer service... Read Full Review

Comments (0)Was this helpful?:
Excellent customer service ...

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5 Star Review
UserName

By : 'Natalie'
Services : Letting( As a Tenant )
Rent PCM : £375
Would you recommend ? : Yes
Postcode : SR8

25 Nov 2017
People found this helpful1

Excellent customer service everytime I've had dealings with this branch. I have spoken to Toni on several occasions. She has always helped me, been very polite and professional, if she could not deal with my problem there and then she's always rang me back or got back in touch with me as... Read Full Review

Comments (0)Was this helpful?:
I had a problem as I locked ...

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5 Star Review
UserName

By : 'Rick'
Services : Letting( As a Tenant )
Rent PCM : £300
Would you recommend ? : Yes
Postcode : SR8

21 Nov 2017
People found this helpful1

I had a problem as I locked myself out of my home, and contacted Heike to help me out, and got on the case straight away, and got a locksmith to help ,and get me back into my house. Thank you Heike for your help.... Read Full Review


Comments on Agent Fees

The fees were excellent. A lot less than I expected. Spot on.

Comments (0)Was this helpful?:
Georgia is very helpful, ...

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5 Star Review
UserName

By : 'V'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SR8

20 Nov 2017
People found this helpful0

Georgia is very helpful, prompt in coming back to me on queries and always keeps me up to date on any issues which great. I would definitely recommend Castledene as I'm very happy with the service they... Read Full Review

Comments (0)Was this helpful?:
Very polite and always ...

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5 Star Review
UserName

By : 'Sam'
Services : Letting( As a Tenant )
Rent PCM : £200000
Would you recommend ? : Yes
Postcode : SR8

17 Nov 2017
People found this helpful0

Very polite and always willing to help with any questions i have. Quick on any problems solving them within 24 hours. Willing to go the extra mile to ensure... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Ms Clair Mullan has given me ...

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5 Star Review

By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DH4

17 Nov 2017
People found this helpful0

Ms Clair Mullan has given me great satisfaction in the way of resolving difficult issues....Absolutely a marvelous experience working with her...in my capacity as a landlord. I would highly recommend Castledene Lettings and estate agents to choose the company for letting's or Investment... Read Full Review


Comments on Agent Fees

Very Good

Comments (0)Was this helpful?:
I have a couple of houses ...

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4 Star Review
UserName

By : 'Ray'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SR8

16 Nov 2017
People found this helpful0

I have a couple of houses from our portfolio managed by Castledene. If I have had any issues regardless of which branch I am dealing with I know Georgia will sort it. I hope the MD of Castledene reads my review and aim to get other branches up to the level of service Georgia's branch... Read Full Review


Comments on Agent Fees

The fees are market rates, i would consider moving some of my other houses if there was a more attractive discount

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My portfolio has been handled ...

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5 Star Review
UserName

By : 'Khaleel'
Services : Letting( As a Owner )
Rent PCM : £370
Would you recommend ? : Yes
Postcode : TS29

16 Nov 2017
People found this helpful0

My portfolio has been handled by Georgia for the past year I believe I had problems with one of the properties where a builder let me down very badly. Georgia tried very hard to find suitable builders for me but in the end I came from London to do the work myself. I had many questions which she was ... Read Full Review


Comments on Agent Fees

Very good, as they do listen to my concerns.

Comments (0)Was this helpful?:
Excellent service everytime ...

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5 Star Review
UserName

By : 'Natalie'
Services : Letting( As a Tenant )
Rent PCM : £423
Would you recommend ? : Yes
Postcode : SR3

15 Nov 2017
People found this helpful0

Excellent service everytime ive dealt with this branch in particular Georgia. Always helped me and always got back in touch with me as promised. Would recommend to... Read Full Review

Comments (0)Was this helpful?:
I have dealt with Heike over ...

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5 Star Review
UserName

By : 'Carole'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : N/A

15 Nov 2017
People found this helpful1

I have dealt with Heike over the last few months and have always found her to be extremely helpful, efficient, knowledgeable and patient. Nothing seems to be too much trouble. A real pleasure to speak to... Read Full Review


Comments on Agent Fees

Absolutely fine

Comments (0)Was this helpful?:
Top notch customer ...

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5 Star Review

By : 'Ignatius'
Services : Letting( As a Owner )
Sold price : £30000
Would you recommend ? : Yes
Postcode : SR8

15 Nov 2017
People found this helpful0

Top notch customer service. Prompt reply to queries. Excellent product knowledge. Polite ,kind,courteous. Reliable. Could not remember full name of sara as well. The Staff are an asset to... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Very helpful agent. Very kind ...

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5 Star Review
UserName

By : 'Manali'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SR8

14 Nov 2017
People found this helpful0

Very helpful agent. Very kind and reasonable price. Can recoomend any one. They have nice property for rent. Haapy with the... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
I have no prior experience of ...

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5 Star Review

By : 'KC'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SR4

14 May 2017
People found this helpful0

I have no prior experience of being a landlord so was really nervous when I first contacted Castledene, my nerves quickly disappeared when I spoke to Claire though, she explained everything thoroughly and answered all of my questions. The service Claire has given me was exceptional, I have complete ... Read Full Review


Comments on Agent Fees

Fees were reasonable.

Comments (0)Was this helpful?:
Castledene have always been ...

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5 Star Review

By : 'Henry'
Services : Letting( As a Owner )
Rent PCM : £460
Would you recommend ? : Yes
Postcode : CH1

13 May 2017
People found this helpful1

Castledene have always been my go to people for renting out my houses. My personal portfolio manager is Caroline which I am very happy with the service she provides. Her knowledge within her job is second to none and I am confident she will always gave me honest and correct information. I... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
I have been a tenant with ...

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5 Star Review

By : 'Karen'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DH6

13 May 2017
People found this helpful0

I have been a tenant with Castledene for just over a year now and can honestly say I've had no problems what so ever. The service we have had has always been really good and we can't fault it. Nothing is to much trouble for the staff and they are so helpful. I would highly recommend Castledene to... Read Full Review

Comments (0)Was this helpful?:
Claire has recently taken ...

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5 Star Review

By : 'Louise'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TS26

13 May 2017
People found this helpful0

Claire has recently taken over the management of my portfolio from initially managing it myself, I am really happy with how things have been managed her communication and service has been... Read Full Review

Comments (0)Was this helpful?:
I have worked with Castledene ...

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5 Star Review
UserName

By : 'SR'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : NE38

11 May 2017
People found this helpful0

I have worked with Castledene since August and find all office staff first and foremost professional, friendly and down to... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Big thankyou to castle dene . ...

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5 Star Review
UserName

By : 'Chrissy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DH63

10 May 2017
People found this helpful0

Big thankyou to castle dene . And Georgia and her team.have helped me from start to finish moving into my renting house . I would highly recommend . Thank you... Read Full Review


Comments on Agent Fees

Very good

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 3/31/2017, 5:02:13 AM by allAgents

Awards won by Castledene Sales & Lettings, Easington SR8 3LJ

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