The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 91 Reviews
98% Recommended
100% sales valuation accuracy
76% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £26,000 | £65,000 |
| Lettings | 76% | 99% | £300 | £700 |
Castledene Sales & Lettings
Easington Business Centre, Seaside Lane, Easington, County Durham
SR8 3LJ
0191 527 4000





By : 'Charles'
Services : Letting( As a Tenant )
Rent PCM : £325
Would you recommend ? : Yes
Postcode : TS29
I have dealt with many letting agents in the past as a private tenant and Georgia at Castledene is by far one of the best I have dealt with. She is friendly, helpful and does whatever she can to assist with any problems no matter how difficult they... Read Full Review
Fees were within the price range I expected them to be.

By : 'Charles'
Services : Letting( As a Tenant )
Rent PCM : £325
Would you recommend ? : Yes
Postcode : TS29
I have dealt with many letting agents in the past as a private tenant and Georgia at Castledene is by far one of the best I have dealt with. She is friendly, helpful and does whatever she can to assist with any problems no matter how difficult they... Read Full Review
Fees were within the price range I expected them to be.

By : 'ragon'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SR7
Would highly recommend toni she was helpful in everything I needed to now with the property great customer service... Read Full Review

By : 'Natalie'
Services : Letting( As a Tenant )
Rent PCM : £375
Would you recommend ? : Yes
Postcode : SR8
Excellent customer service everytime I've had dealings with this branch. I have spoken to Toni on several occasions. She has always helped me, been very polite and professional, if she could not deal with my problem there and then she's always rang me back or got back in touch with me as... Read Full Review

By : 'Rick'
Services : Letting( As a Tenant )
Rent PCM : £300
Would you recommend ? : Yes
Postcode : SR8
I had a problem as I locked myself out of my home, and contacted Heike to help me out, and got on the case straight away, and got a locksmith to help ,and get me back into my house. Thank you Heike for your help.... Read Full Review
The fees were excellent. A lot less than I expected. Spot on.

By : 'V'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SR8
Georgia is very helpful, prompt in coming back to me on queries and always keeps me up to date on any issues which great. I would definitely recommend Castledene as I'm very happy with the service they... Read Full Review

By : 'Sam'
Services : Letting( As a Tenant )
Rent PCM : £200000
Would you recommend ? : Yes
Postcode : SR8
Very polite and always willing to help with any questions i have. Quick on any problems solving them within 24 hours. Willing to go the extra mile to ensure... Read Full Review
Good
By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DH4
Ms Clair Mullan has given me great satisfaction in the way of resolving difficult issues....Absolutely a marvelous experience working with her...in my capacity as a landlord. I would highly recommend Castledene Lettings and estate agents to choose the company for letting's or Investment... Read Full Review
Very Good

By : 'Ray'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SR8
I have a couple of houses from our portfolio managed by Castledene. If I have had any issues regardless of which branch I am dealing with I know Georgia will sort it. I hope the MD of Castledene reads my review and aim to get other branches up to the level of service Georgia's branch... Read Full Review
The fees are market rates, i would consider moving some of my other houses if there was a more attractive discount

By : 'Khaleel'
Services : Letting( As a Owner )
Rent PCM : £370
Would you recommend ? : Yes
Postcode : TS29
My portfolio has been handled by Georgia for the past year I believe I had problems with one of the properties where a builder let me down very badly. Georgia tried very hard to find suitable builders for me but in the end I came from London to do the work myself. I had many questions which she was ... Read Full Review
Very good, as they do listen to my concerns.

By : 'Natalie'
Services : Letting( As a Tenant )
Rent PCM : £423
Would you recommend ? : Yes
Postcode : SR3
Excellent service everytime ive dealt with this branch in particular Georgia. Always helped me and always got back in touch with me as promised. Would recommend to... Read Full Review

By : 'Carole'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : N/A
I have dealt with Heike over the last few months and have always found her to be extremely helpful, efficient, knowledgeable and patient. Nothing seems to be too much trouble. A real pleasure to speak to... Read Full Review
Absolutely fine
By : 'Ignatius'
Services : Letting( As a Owner )
Sold price : £30000
Would you recommend ? : Yes
Postcode : SR8
Top notch customer service. Prompt reply to queries. Excellent product knowledge. Polite ,kind,courteous. Reliable. Could not remember full name of sara as well. The Staff are an asset to... Read Full Review
Good

By : 'Manali'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SR8
Very helpful agent. Very kind and reasonable price. Can recoomend any one. They have nice property for rent. Haapy with the... Read Full Review
Good
By : 'KC'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SR4
I have no prior experience of being a landlord so was really nervous when I first contacted Castledene, my nerves quickly disappeared when I spoke to Claire though, she explained everything thoroughly and answered all of my questions. The service Claire has given me was exceptional, I have complete ... Read Full Review
Fees were reasonable.
By : 'Henry'
Services : Letting( As a Owner )
Rent PCM : £460
Would you recommend ? : Yes
Postcode : CH1
Castledene have always been my go to people for renting out my houses. My personal portfolio manager is Caroline which I am very happy with the service she provides. Her knowledge within her job is second to none and I am confident she will always gave me honest and correct information. I... Read Full Review
Good
By : 'Karen'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DH6
I have been a tenant with Castledene for just over a year now and can honestly say I've had no problems what so ever. The service we have had has always been really good and we can't fault it. Nothing is to much trouble for the staff and they are so helpful. I would highly recommend Castledene to... Read Full Review
By : 'Louise'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TS26
Claire has recently taken over the management of my portfolio from initially managing it myself, I am really happy with how things have been managed her communication and service has been... Read Full Review

By : 'SR'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : NE38
I have worked with Castledene since August and find all office staff first and foremost professional, friendly and down to... Read Full Review
Good

By : 'Chrissy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DH63
Big thankyou to castle dene . And Georgia and her team.have helped me from start to finish moving into my renting house . I would highly recommend . Thank you... Read Full Review
Very good
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Last updated at 3/31/2017, 5:02:13 AM by allAgents