Castledene Sales & Lettings

I have been dealing with the Hartlepool office to rent a property in Sunderland, and the team consisting of Louise, Lizzie & Abbey have been extremely professional. I'd like to shout out Abbey in particular, as she was more than helpful in securing a property we were desperate to ... Read Full Review

Had the back-up of a very dedicated team (Louise,Lizzie and Abbey).Very immediate to answer your emails and provide you with the information you need.They will also help find you a home that just suits your ... Read Full Review

Recently bought a house via this branch. Both Alex and Charlotte were very professional, helpful and communicative. Would highly recommend this ... Read Full Review

If it was possible to give less than a star I would. Horrendous management of properties and unaware of the law regarding giving a tenant notice so ends up costing the landlord more. Take your business ... Read Full Review

Nicola was absolutely amazing! We were listed with another agency who were woeful and I am over the moon we changed to Castledene. The service was worlds apart! From the video advert to the photographs which showed our home in the best possible way the approach taken was spot on. What I was most ... Read Full Review

After contacting Castledene lettings about a property in Mowbray road on the 28/06/2022. I asked to apply for a rental just on the the description and photos online as I live in the Southeast and trying to find somewhere to rent because of a transfer with my company and being closer to my parents ... Read Full Review

Excellent service and support only 8 weeks from putting house on market to completion very helpful friendly and professional would have no hesitation in recommending Castledene Thank you to Jodie and all at Bishop Auckland ... Read Full Review

Nicola from the seaham office has been invaluable to me in helping me rent out my property! She has made sure I have all the relevant checks and certificates and insurances and licenses and recommended some great people to carry the checks out too. Very very ... Read Full Review

Excellent service. The listing generated alot of viewings, which were managed and communicated well. Jodi was superb at chasing up ... Read Full Review

I had a viewing booked for a Sunday 9th at 10am, I got there at 9:50 and waited outside the entrance to the building, I waited until 10:10 and still no one showed up, I called the office and had no response as it's closed on a Sunday and I emailed the agent and he sent an automatic response ... Read Full Review

Really friendly staff there, Jo Jones has helped me move into my new property after a break up. Always kept me up to date with any news. Couldn’t be more ... Read Full Review

I couldn't be more happy I was having a dreadful time at my last property and the girls at castledene especially hieka and Kate made me feel welcome and helped me get my new property I'm am extremely grateful and I'm so happy in my new home I couldn't thank them enough for ... Read Full Review

All in all everything went very smoothly and without any major 'hiccups', I spoke to Abbey on the phone several times and any questions I had were dealt with either immediately or very promptly via email or a return phone call. I am very pleased with the service I received and highly ... Read Full Review

We walked into Castledene (Seaham branch) feeling demoralised from other estate agents lack of interest. Nicola turned this feeling around within minutes ! She was immediately approachable, honest and we just knew that we had hope for finding our perfect property. She understood we were making a ... Read Full Review

Lovely and welcoming gets stuff done and really lovely people they get stuff done when you need help and she is always lovely and warm kn the fone she has help me a lot in the last few month with the ... Read Full Review

The fantastic team of Louise, Lizzie and Abbey at Castledene Hartlepool are first class and my favourite agents for my portfolio management. Their communication is quick and the perfect balance for a landlord. I have every faith that my properties are in excellent hands and would highly ... Read Full Review

so slow at getting anything done,they lie to you that there is no added costs,then after buying it the tell you,,i will not youse then ... Read Full Review

The girls at Castledene, Hartlepool are a pleasure to deal with. Friendly, thorough and totally professional. Alwags at the end of the phone and quick and effecient to respond to whatever the situation. Would recommend them without ... Read Full Review

I was a client with Castledene sales and lettings, Seaham for five years and I have to say their certainly the best ive experianced, Always friendly polite and helpful and will be a big miss. Thanks to all the staff with a very special thank you to Jean for all the great help and ... Read Full Review

I have been a landlord for over forty years and have worked with many letting agents during that time. My wife and I have been using Castledene, Hartlepool for the last two years and the professional support from all the staff but particularly Louise and Lizzie has been outstanding. No problems ... Read Full Review