The UK's Largest Customer Review Website for the Property Industry
Harrogate, HG1
5/5, 1 Reviews
100% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
Established in 1855 with 38 offices across the country including 13 in central London, our expert sales, lettings and new homes teams are best placed to advise sellers, buyers, landlords, tenants and developers on all their property requirements.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Address
Carter Jonas
Regent House, 13-15 Albert Street, Harrogate, North Yorkshire
HG1 1JX
01423 521373
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- ?Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Carter Jonas Branches (View All 24)
beyond ...
Share On : 
5 Star Review
James
By : 'richard'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LS21
10 Sept 2019
People found this helpful0
It is very difficult to restrict the number of superlatives or star rating about James Spencer, who runs the team at Harrogate. We had stressful sales - and today - a purchase through him - and so we have seen him from both sides. He is not only the complete 6 star professional, but also... Read Full Review
Comments on Agent Fees
Reasonable
Comments (0)
Was this helpful?:
richard maude said about Carter Jonas
Services : Sales( As a Vendor )Date: 9th Sep 2019
It is very difficult to restrict the number of superlatives or star rating about James Spencer, who runs the team at Harrogate. We had stressful sales - and today - a purchase through him - and so we have seen him from both sides. He is not only the complete 6 star professional, but also counsellor, care worker, friend.. needless to say, other estate agents are available - but he is definitely our go to guy!
The UK's Largest Customer Review Website for the Property Industry
1 - 1 of 1 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
COMPLAINTS PROCEDURE
FOR MATTERS RELATING TO LETTINGS OR RESIDENTIAL SALES
Carter Jonas is committed to providing a professional service to all clients and customers and if something goes
wrong we need to know about it.
If you have a complaint that you have been unable to resolve satisfactorily with your local Carter Jonas office
please write to us giving as much detail as possible.
By email to complaints@carterjonas.co.uk
Or/
By post to Carter Jonas Compliance, 51 Northbrook Street, Newbury. RG18 9QT
We will always endeavour to deal with any complaint as quickly as possible however you should be aware that we
have up to eight weeks to consider the matter. If we have not resolved it within this time you may refer your
complaint to the Property Ombudsman, details below.
So that you know what to expect we have summarised the typical stages of reviewing a complaint.
Acknowledgement ? You will receive an acknowledgement that we have received your complaint
within 3 working days.
Investigation ? We will investigate the circumstances of your complaint and discuss with the
local Office where appropriate.
Findings ? We will provide a written summary of our findings within 15 working days of
sending you the acknowledgement letter.
Review ? If you wish to comment or request a further review you should contact us
again.
Final response ? We will then have 15 working days to complete our review at which time we
will send you a final written viewpoint on the matter.
If you are dissatisfied with this conclusion or any aspect of our handling of your complaint you may refer it to The
Property Ombudsman (TPOS) to request an independent review. Such a referral must be made within 12 months
of our final review letter.
You may write to The Property Ombudsman Ltd, Milford House, 43-45 Milford Street, Salisbury, Wiltshire. SP1 2BP
(www.tpos.co.uk). Our registration number with TPOS is R00346.
Last updated at 1/25/2018, 7:07:45 AM by allAgents
