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4.4/5, 36 Reviews
86% Recommended
91% letting valuation accuracy
81% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 91% | 81.00% | £300 | £1,875 |
Benham and Reeves Residential Lettings
7 Heritage Avenue, London, Greater London
NW9 5FW
020 3468 1459





By : 'Best'
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : NW9
I moved from Germany to London. The first thing you learn is that many agencies are unreliable. You call them, you write an email, but you don't get a call back. They promise you to make a reservation for an apartment. You fly to London to make a contract and they just tell you "Sorry sir the... Read Full Review


By : 'JOHN'
Services : Letting (As a Owner)
Rent PCM : £925
Would you recommend ? : Yes
Postcode : NW9
Thanks for the very professional manner in which the letting of our apartment is handled. Your Beaufort Team did a timely and excellent job. The whole letting process was quick and hassle free. Thanks and best... Read Full Review
By : Marc
5 Dec 2014Fantastic, thanks very much for reviewing us so glowingly, we are very glad to hear that the whole process was hassle free, this is one of our core objectives for providing good service. Kind...
By : 'David'
Services : Letting (As a Owner)
Rent PCM : £1120
Would you recommend ? : Yes
Postcode : NW9
They are extremely helpful and friendly when I encountered problem related to tenancy issues. Besides, they are also very efficient and professional that I could totally rely on... Read Full Review
By : Marc von Grundherr, Lettings Director
17 Nov 2014Dear David. Thank you for leaving the review. We work very hard to offer a highly professional service and believe it is this effort which sets us apart from our competitors. Our procedures have...

By : 'Dr.George'
Services : Letting (As a Owner)
Rent PCM : £1875
Would you recommend ? : Yes
Postcode : NW
I have known Sam Shaw and his colleagues for almost 3 yrs especially Sam. He is very professional and very reliable and has been very polite. I have found his service excellent he always respond to your calls very promptly and helps to solve any problems that you encounter. I have no... Read Full Review

By : 'Amrish'
Services : Letting (As a Owner)
Rent PCM : £395
Would you recommend ? : Yes
Postcode : NW9
Sam and his Team were fantastic, very friendly and prepared to go the extra mile to deliver value and service. Excellent communication and hassle free... Read Full Review
By : Marc
5 Nov 2014Thank you Amrish for your positive rating of our Beaufort Park lettings team, we are very glad to hear you received good service and that communication was clear and hassle free. Kind regards, Marc...

By : 'Darwish'
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : NW95
The overall service of rajib was good. He would respond to emails and phone calls for any enquires i had very quickly. He helped me with finalising the paper work pretty fast in order for me to move in... Read Full Review
By : Marc
5 Nov 2014Thank you Darwish for taking the time to review our service, I am very glad to hear our Beaufort Park lettings team were efficient and effective in helping you find the right rental property. We wish ...

By : 'simon'
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : NW9
Rajib was efficient, personable and thoroughly professional in all my dealings with him. He provided regular updates and was prompt in returning my calls throughout the process. There was a delay of around a week between my making an offer and the landlord accepting it, which was frustrating, but I ... Read Full Review
By : Marc
5 Nov 2014Thank you Simon for taking the time to give a detailed review of the service you have received from our Beaufort Park lettings team and I have noted your comments about our referencing provider. I...

By : 'Leda'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW9
Rajib was our letting agent whilst looking for a property to rent in the Beaufort Park development. I found Rajib to be an excellent agent, always willing to help with my many queries, very easily accessible and striving to find myself and my partner a property that we'd be happy in. He was also... Read Full Review

By : 'Mr'
Services : Letting (As a Tenant)
Rent PCM : £1400
Would you recommend ? : No
Postcode : NW9
I rented a property from these people & I returned the flat clean and tidy but still they never fully returned my deposit , Sam said ' ohh it's a different dept " he was not helpful & was only looking to charge me silly amounts of money for light scuff marks ... Be aware of their... Read Full Review
Be honest
By : Simran P
29 Sept 2014Hi Mr Liu, we have a dedicated deposits department and I will be happy to investigate this matter if you can please email me at manage@brlets.co.uk or call me on 020 7319 9740. Simran Prasad,...

By : 'Salman'
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : NW9
I first met Sam about 3 years ago in the process of letting my property and have found him to be knowledgeable, helpful, friendly and efficient. He has helped to overcome a difficult situations with a tenant and went beyond the call of his duty to help resolve the situation amicably. Recently,... Read Full Review
By : Marc von G
12 Sept 2014Thanks Mr Khan, we are very pleased to hear you received good service from our Beaufort Park lettings team, thank you for taking the time to tell us and we wish you well with the tenancy. Marc...


By : 'Amar'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NW9
Sam & Rajib are very efficient as are other members of the team. They have managed to find tenants al the time and never leave my properties vacant. Good job... Read Full Review

By : 'IanThomas'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW9
Sam has been brilliant during the whole process – he is friendly, professional and tried to help and find solutions wherever he could. From the very start I could tell he was different from other agents as it was more about what I wanted, even though my budget was on the lowside. He... Read Full Review

By : 'Stephen'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : EC4V
Sam at the Beaufort Park office is by far the most understanding and professional estate agent I have ever dealt with (I have been a Landlord in London now for 10 years so know good and bad ones). During the time while Benhams were marketing our property, Sam and Rajib arranged more viewings for... Read Full Review
By : 'Stephen'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NW9
This is the best agent I have seen in my entire life, their responses are very quick and helpful, I highly recommend this agent! Thank you... Read Full Review
By : Marc von Grundherr, Lettings Director
12 Aug 2013Hi Stephen Thank you so much for this review - we try very hard to respond quickly in fact our policy is a same day response. It is a clear mistake that you have selected only 1 out of 5...
By : 'The'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : NW9
Fistly I would like to point out that they are not the appointed agent for St George as the claim , a few years ago a member of their staff was sub - letting flats dishonestly & there current staff have also been involved in sub - letting on the Beaufort Park development ( the owners lease does ... Read Full Review
By : Marc von Grundherr, Lettings Director, B&R
16 Jul 2013We operate an open system at Benham & Reeves Lettings and I personally deal with any complaint and take it very seriously. Firstly Benham & Reeves Lettings are recommended by St George as...
By : 'Mr'
Services : Property Management (They manage our estate)
Would you recommend ? : Yes
Absolutely delighted with their service and professionalism. They are ARLA approved agents so no surprise. They let and manage 10 flats of ours. Any issues are always dealt with prompty and... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents