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Hazel Grove Branch, Stockport SK7
2.6/5, 10 Reviews
40% Recommended
67% sales valuation accuracy
83% sales fee satisfaction
No Description Found
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 67.00% | 83.00% | £120,000 | £210,000 |
Address
Bridgfords
156 London Road, Stockport, Greater Manchester
SK7 4DJ
0161 956 2215
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Bridgfords Branches (View All 89)
Great friendly and ...
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5 Star Review
By : 'Ross'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SK2
23 Sept 2022
People found this helpful0
Great friendly and professional service Glen and all the staff went out of their way to accommodate us. I would definitely use their services again. Highly... Read Full Review
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Ross Gee said about Bridgfords
Services : Sales( As a Vendor )Date: 23rd Sep 2022
Great friendly and professional service Glen and all the staff went out of their way to accommodate us. I would definitely use their services again. Highly recommended!
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Would not ...
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1 Star Review
By : 'Alice'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : SK7
20 Dec 2021
People found this helpful1
Would not recommend. I listed my property for sale with Bridgfords but took it off the market with them and re-listed with another agent. Bridgfords were initially proactive in having the house marketed and arranged numerous viewings. However, there were numerous issues I experienced... Read Full Review
Comments (0)Would not recommend.
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Alice Bush said about Bridgfords
Services : Sales( As a Vendor )Date: 20th Dec 2021
Would not recommend.
I listed my property for sale with Bridgfords but took it off the market with them and re-listed with another agent.
Bridgfords were initially proactive in having the house marketed and arranged numerous viewings. However, there were numerous issues I experienced including;
They did not declare a conflict of interest that the offer I accepted was a friend of someone who worked in the office until after solicitors we're instructed and the survey completed.
They did not notify me of offers in writing as per the legal requirement.
They did not notify me of the buyer wanting to view the property following acceptance of offer until an hour before as they “forgot” and told me if I didn't agree to the viewing I would “lose the sale”
This is a brief summary of the difficulties I had with Bridgfords and would not recommend others using them as they caused the sale of the house to be more stressful than it needed to be. I eventually withdrew from the sale of the property and listed with another local agent and had a much more positive experience.
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Terrible ...
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1 Star Review
Gareth
By : 'Stuart'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £210000
Would you recommend ? : No
Postcode : SK3
15 Apr 2021
People found this helpful2
Went to view a property with my mother last week, which had some interest, and was told to offer best offer as there wasn't going to be back and forth on the property. Decisions to be made Monday. Then received 2 phone calls asking to up the offer on Monday and no decision made. Then a day... Read Full Review
Comments (0)Went to view a property with my mother last week, which had some interest, and was told to offer best offer as there wasn't going to be back and forth on the property. Decisions to be made Monday.
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Stuart Osborne said about Bridgfords
Services : Sales( Prospective Vendor/Buyer )Date: 14th Apr 2021
Went to view a property with my mother last week, which had some interest, and was told to offer best offer as there wasn't going to be back and forth on the property. Decisions to be made Monday.
Then received 2 phone calls asking to up the offer on Monday and no decision made.
Then a day later they decided that someone else had secured for a higher price.
Fast forward 1 day and same scenario again.
Viewed a property, offered and was told the offer was accepted, only to be rang an hour later and asked if I would offer more money, to which I said no, and then was told that someone had viewed and offered more again.
They're driving the price of properties up.
Wouldn't use again, terrible!
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Shoddy ...
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1 Star Review
By : 'Neil'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : SK6
30 Apr 2019
People found this helpful8
My Daughter was told by you yesterday that the bid on the house she was looking to buy had been accepted and "congratulations the house is yours". This was after she had been encouraged to increase her bid to "secure" the property. Today she has been gazumped and told she... Read Full Review
Comments (0)My Daughter was told by you yesterday that the bid on the house she was looking to buy had been accepted and "congratulations the house is yours".
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Neil C said about Bridgfords
Services : Sales( As a Buyer )Date: 29th Apr 2019
My Daughter was told by you yesterday that the bid on the house she was looking to buy had been accepted and "congratulations the house is yours".
This was after she had been encouraged to increase her bid to "secure" the property.
Today she has been gazumped and told she needed to up her offer.She has now lost the purchase and is obviously pretty upset on how she has been treated by yourself and Glen
I am consider this very poor practice and I am considering reporting this to the ombudsmen .
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I am buying a house with you ...
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5 Star Review
Melanie
By : 'Mrs'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SK7
16 Feb 2018
People found this helpful0
I am buying a house with you as a property developer. I deal with a lot of agents both buying and selling. Melanie gave outstanding service this week on a property i have offered on. So much so i will be using Bridgefords to sell my properties in future much more personal than the local agents i am ... Read Full Review
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Mrs Pratt said about Bridgfords
Services : Sales( As a Buyer )Date: 16th Feb 2018
I am buying a house with you as a property developer. I deal with a lot of agents both buying and selling. Melanie gave outstanding service this week on a property i have offered on. So much so i will be using Bridgefords to sell my properties in future much more personal than the local agents i am using at the moment.. Thanks so much Mrs Pratt
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Gareth was extremely ...
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5 Star Review
Gareth
By : 'Kate'
Services : Letting( As a Owner )
Sold price : £120000
Would you recommend ? : Yes
Postcode : SK1
26 Jan 2017
People found this helpful0
Gareth was extremely conciencious in his efforts to assist us and worked very hard to meet our expectations he is a very friendly and goes out of his way to be... Read Full Review
Comments on Agent Fees
Good
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Kate Behan said about Bridgfords
Services : Letting( As a Owner )Date: 26th Jan 2017
Gareth was extremely conciencious in his efforts to assist us and worked very hard to meet our expectations he is a very friendly and goes out of his way to be helpful
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We sold our home when other ...
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5 Star Review
By : 'Jean'
Services : Sales( As a Vendor )
Sold price : £295
Would you recommend ? : Yes
Postcode : SK74
30 Sept 2016
People found this helpful0
We sold our home when other agents could not. Glèn the manager and Rachel really helpful. We received appropriate buyers viewing our• property, which the other agent failed to do. We would highly recommend Hazel Grove bÅ•anch. Very proactive and made the process painless. Got... Read Full Review
Comments on Agent Fees
Paid 1.25%
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Jean said about Bridgfords
Services : Sales( As a Vendor )Date: 29th Sep 2016
We sold our home when other agents could not. Glèn the manager and Rachel really helpful. We received appropriate buyers viewing our• property, which the other agent failed to do. We would highly recommend Hazel Grove bÅ•anch. Very proactive and made the process painless. Got us a really good price and we are very happy.
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Absolutely useless, apart ...
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1 Star Review
By : 'John'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : SK7
20 Jul 2016
People found this helpful3
Absolutely useless, apart from one great girl that showed us around the house we ended up purchasing. We were in a five property chain and everything that could go wrong with the solicitors and banks did. Towards the end of the day my solicitor told me it should all go through around 17:20,... Read Full Review
What agent could do to change your mind?
Bad
Comments on Agent Fees
Bad
Comments (0)Was this helpful?:
John said about Bridgfords
Services : Sales( As a Buyer )Date: 19th Jul 2016
Absolutely useless, apart from one great girl that showed us around the house we ended up purchasing. We were in a five property chain and everything that could go wrong with the solicitors and banks did. Towards the end of the day my solicitor told me it should all go through around 17:20, Bridgfords advised they were locking the doors at 17:00 because one had a dinner party to arrange, one had worked late all week so he wasn't prepared to stay and the manager had an appointment so I couldn't collect keys for my new home!!! They eventually agreed to wait to hand over the keys under duress!!! An absolute joke, poor customer service skills, stay well away!!!
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Absolutely useless, apart ...
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1 Star Review
By : 'John'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : SK7
20 Jul 2016
People found this helpful3
Absolutely useless, apart from one great girl that showed us around the house we ended up purchasing. We were in a five property chain and everything that could go wrong with the solicitors and banks did. Towards the end of the day my solicitor told me it should all go through around 17:20,... Read Full Review
What agent could do to change your mind?
Bad
Comments on Agent Fees
Bad
Comments (0)Was this helpful?:
John said about Bridgfords
Services : Sales( As a Buyer )Date: 19th Jul 2016
Absolutely useless, apart from one great girl that showed us around the house we ended up purchasing. We were in a five property chain and everything that could go wrong with the solicitors and banks did. Towards the end of the day my solicitor told me it should all go through around 17:20, Bridgfords advised they were locking the doors at 17:00 because one had a dinner party to arrange, one had worked late all week so he wasn't prepared to stay and the manager had an appointment so I couldn't collect keys for my new home!!! They eventually agreed to wait to hand over the keys under duress!!! An absolute joke, poor customer service skills, stay well away!!!
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I was reasonably happy to ...
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1 Star Review
By : 'benwebborn'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : WA1
8 Jul 2013
People found this helpful6
I was reasonably happy to accept the relatively high charges from Bridgfords for the piece of mind that the service provides; however I have come across a number issues that will result in termination of the agreement as soon as possible: Firstly; after informing the agent a number of times (and ... Read Full Review
What agent could do to change your mind?
Agent could have tried to understand the situation and apologise for the inconvenience. I appreciate that they are having to take my word for what occurred. But had I requested the service I would not have been contacting them to ask why it had been provided. It would have been a small customer services matter to resolve this issue, instead they have lost a customer - and I hope through this review a few potential customers also.
Comments (0)I was reasonably happy to accept the relatively high charges from Bridgfords for the piece of mind that the service provides; however I have come across a number issues that will result in termination of the agreement as soon as possible:
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benwebborn said about Bridgfords
Services : Letting( As a Owner )Date: 8th Jul 2013
I was reasonably happy to accept the relatively high charges from Bridgfords for the piece of mind that the service provides; however I have come across a number issues that will result in termination of the agreement as soon as possible:
Firstly; after informing the agent a number of times (and supposedly having the information recorded on my account) that I have a home care contract with British Gas they have taken it upon themselves to try and get their 'advised' contractors in to do work that I am already covered for. My piece of mind service has resulted in me spending time having to ensure that Bridgfords do not carryout actions that will cost me money. This however was only a minor inconvenience and would not be enough for me to submit this review.
Secondly (and most annoyingly); I received an £80 fee on my most recent statement relating to tax services. I rang up Bridgfords (Stockton Heath branch) to enquire about this irregularity. I was asked to hold while they consulted my terms of agreement. I was then informed that a statement had been written next to the part about tax return saying 'if required'. At the time of signing I was told about the option to have Bridgfords provide my tax return details and I said it was something I wasn't interested in, so was told that they would label it as 'if required' then I could contact them to request it if I decided that I did want it at a later date. Therefore I assumed that Bridgfords would realise the mistake in providing and charging for the tax services (incidentally all they did was sum the totals from the invoices - for £80 they must be paying primary school children a lot these days) and apologise before arranging a refund... this was not the case. I was told that the box hadn't been ticked therefore by default they provided the service. I calmly explained that there must have been some sort of confusion as I was clearly misinformed . I was told point blank that no refund would be provided and if I wanted the service removing for the next time then I needed to put it in writing. Naturally I told them that there would not be a next time as I don't expect to be 'tricked' into having a service - I'm sure I could go down the route of mis-sold services - like PPI but I'd rather just terminate all ties with them as soon as possible. To add insult the lady I was dealing with made the additional point that she could do something about it but was choosing not to. Had this been an innocent mistake or steps taken to resolve the misunderstanding then I would have no issue, however I feel that I was misinformed and deceived - especially as I stated that I did not want the service in the first place.
I'm not saying that you should avoid Bridgfords all together, just be wary that they will try to get as much money out of you as possible even through misleading tactics.
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