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The UK's Largest Customer Review Website for the Property Industry

4.7/5, 82 Reviews
94% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 97% | £50,000 | £600,000 |
| Lettings | 100% | 97% | £375 | £800 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 21 | 4 | 34 | 0 | 13 | 0 | 4 | 1 |
Austerberry Estate Agents
4 Edensor Road, Stoke on Trent, Staffordshire
ST3 2NU
01782 594595





By : 'Kat'
Branch : Stoke On Trent, 4 Edensor Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : ST3
I can not fault the amazing professional service that the amazing team at Austerberry's have provided for myself and my family. I would recommend them to ... Read Full Review
By : 'MJ'
Branch : Stoke On Trent, 4 Edensor Road
Services : Sales( As a Vendor )
Sold price : £142000
Would you recommend ? : Yes
Postcode : ST3
From start to finish, their dedication, professionalism, and attention to detail surpassed our expectations, making the entire process stree free. Austerberry Estate Agent demonstrated a good understanding of the market and expertly navigated us through the sale process. Their team was readily ... Read Full Review


By : 'Justin'
Branch : Stoke On Trent, 4 Edensor Road
Services : Sales( As a Vendor )
Sold price : £95000
Would you recommend ? : Yes
Postcode : ST4
Very Good service. Great communication throughout and advised quickly of any issues that needed addressing. Very friendly and professional ... Read Full Review

By : 'Mr'
Branch : Stoke On Trent, 4 Edensor Road
Services : Sales( As a Vendor )
Sold price : £115500
Would you recommend ? : Yes
Postcode : ST4
I thought the service provided by austerberrys team and Laura specifically was brilliant, they are very professional, easy to contact and helpful at all times. I would fully recommend using this estate agent for selling a property like I did you would not be disappointed by the service provided ... Read Full Review

By : 'Greg'
Branch : Stoke On Trent, 4 Edensor Road
Services : Sales( As a Buyer )
Sold price : £252000
Would you recommend ? : Yes
Postcode : ST4
The team at Austerberry were fantastic right the way through our purchase. Vicky communicated really well and always helped when she could. We’d definitely ... Read Full Review


By : 'Mark'
Branch : Stoke On Trent, 4 Edensor Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ST11
We selected Austerberry Estate Agents as they are an independent agent that was known to us as having an excellent reputation. Clive and Tom visited and from that first visit we were very impressed with how they came across, covering all aspects we needed to understand. Having instructed them, the ... Read Full Review


By : 'Phil'
Branch : Stoke On Trent, 4 Edensor Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : ST3
I was confident after my initial meeting with Clive that he and his team would do a great job – and they didn't disappoint. From the highly professional marketing video and photographs to the excellent communication from staff throughout, the service has been superb. I highly recommend ... Read Full Review

By : 'Ian'
Branch : Stoke On Trent, 4 Edensor Road
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : ST6
From start to finish our experience was first class. All the staff were very efficient, polite and willing to ... Read Full Review

By : 'Chris'
Branch : Stoke On Trent, 4 Edensor Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : ST3
I can't thank Clive and his son Tom enough...... from the outset I was treated in a professional and friendly manner. Clive came out and spent quality time going around the property, offering frank, honest and open opinions about how would be best to proceed. When I instructed ... Read Full Review


By : 'Matthew'
Branch : Stoke On Trent, 4 Edensor Road
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : Yes
Postcode : ST4
Brilliant service could not fault any part of the process. Hannah was really helpful and friendly . Recommend austerberry to any future ... Read Full Review


By : 'deborah'
Branch : Stoke On Trent, 4 Edensor Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ST4
Very helpful and quick to respond. Clive visited the property quickly and gave great feedback. Tom followed up sensitively when we had a family bereavement and Hannah was so helpful finding tenants and liaising with ... Read Full Review

By : 'Anthony'
Branch : Stoke On Trent, 4 Edensor Road
Services : Sales( As a Vendor )
Sold price : £110000
Would you recommend ? : Yes
Postcode : ST4
Excellent service from marketing to completion, would highly recommend. Vicky went the extra mile to ensure the sale proceeded as smoothly as possible in a chain of 5, communicated with us whenever required, and was always available to answer any ... Read Full Review

By : 'Danielle'
Branch : Stoke On Trent, 4 Edensor Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : ST3
Hannah was great help throughout our moving process! She made sure everything went smoothly and would definitely recommend renting a home from ... Read Full Review

By : 'Mark'
Branch : Stoke On Trent, 4 Edensor Road
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : ST3
I would like to thank you for all your help and the efficiency and fast approach to my application, and ... Read Full Review

By : 'Walter'
Branch : Stoke On Trent, 4 Edensor Road
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : ST4
A really good and positive experience. The agency is serious and the agents always available, polite and ready to ... Read Full Review

By : 'Vikki'
Branch : Stoke On Trent, 4 Edensor Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : ST4
Quick and efficient, made it simple and stress free. Very helpful staff thanks Hannah Quick and efficient, made it simple and stress ... Read Full Review

By : 'Sam'
Branch : Stoke On Trent, 4 Edensor Road
Services : Sales( As a Vendor )
Sold price : £195000
Would you recommend ? : Yes
Postcode : ST5
Great estate agents, they always updated me and kept me in the loop throughout the whole process. Tom was always on hand if I ever had queries and was a fantastic help. Would highly ... Read Full Review

By : 'Jessica'
Branch : Stoke On Trent, 4 Edensor Road
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : ST3
Hannah was always there to help when needed, it wasn't plain sailoring trying get my references and ID checked but she did everything she could to get me moved into my new home swiftly. Thanks again ... Read Full Review
By : 'Paige'
Branch : Stoke On Trent, 4 Edensor Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : ST6
Doesn't even deserve 1 star! Absolutely disgusting attitudes towards someone's who's needs help while living in a house with an ... Read Full Review


By : 'Jeff'
Branch : Stoke On Trent, 4 Edensor Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : ST3
Absolutely brilliant! Hannah went above and beyond. Teething issues sorted out promptly and efficiently. All staff acted courteously and professionally, consequently I have no hesitation in recommending Austerberry ... Read Full Review
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Last updated at 1/3/2023, 7:43:54 AM by allAgents